Lauren Cahill | Page 4

Appointment went very fast. They came in and checked on me give me updates and yes, I would recommend them to all my family and friends. They came in and checked on me give me updates and yes, I would recommend them to all my family and friends. More

by Mjalbert0521 Verified Customer Verified Customer

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Went in for a recal repair and my car came back to me with more issues than it had when I gave it to them. Too many issues with this car, I'm always going back after their service "team" touches my car. with more issues than it had when I gave it to them. Too many issues with this car, I'm always going back after their service "team" touches my car. Awful place More

by Cw Verified Customer Verified Customer

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Lauren was helpful and responsive when I called in with my issue and was able to get my truck in right away. Problem was fixed quickly and I was back on the road! my issue and was able to get my truck in right away. Problem was fixed quickly and I was back on the road! More

by Rgleason513 Verified Customer Verified Customer

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Lauren excelled all standards in her professional attention and consummate courtesy, smoothly arranging for state inspection, routine maintenance, and ordering of parts for a fully covered exhaust re attention and consummate courtesy, smoothly arranging for state inspection, routine maintenance, and ordering of parts for a fully covered exhaust repair on my 2020 Ford EcoSport. McFarland Ford of Rochester NH truly continues as the go-to place for the finest in overall maintenance of their fine fleet of Ford vehicles. Kudos all around!! More

by avillemont Verified Customer Verified Customer

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great dealer they are always quick and efficient and have complimentary coffee in the waiting room. complimentary coffee in the waiting room. More

by max.potvin Verified Customer Verified Customer

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Thoughtful, helpful, pleasant and kind group of people who do their best to keep their customers safe and satisfied :) who do their best to keep their customers safe and satisfied :) More

by josephinefinocchiaro489 Verified Customer Verified Customer

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Very good . .. very pleased with all information from sales person I dealt with thanks to nick .. very pleased with all information from sales person I dealt with thanks to nick More

by dmayo8118 Verified Customer Verified Customer

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Service team at mcfarland is super friendly and does excellent repairs. Art, Lauren and Jason really care about customer satisfaction. Communication during the process was excellent. excellent repairs. Art, Lauren and Jason really care about customer satisfaction. Communication during the process was excellent. More

by jbonneaujr Verified Customer Verified Customer

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Great service, got my truck in quickly and very helpful with sharing information on getting a scratch resolved with sharing information on getting a scratch resolved More

by noreenmariee Verified Customer Verified Customer

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I brought my truck in for oil change and state inspection and told I was needing brakes to pass by Lauren. Five months prior I was told everything was good and the truck needed nothing. She called inspection and told I was needing brakes to pass by Lauren. Five months prior I was told everything was good and the truck needed nothing. She called and said the fronts were down to 1mm pad life and 4mm in the rear. She then said it'll be about $1600 to replace them and I said Id have to thing about it as money is tight. As a ex-service writer, I would've offered just doing the fronts to pass inspection, this was not the case. She said ok, the truck will be ready in 10 mins to pick up. Luckily, they had not actually performed the inspection. Fast forward to the weekend, having the ability to replace my own brakes I pulled the tires to replace them. After looking at the remaining pad life, I was absolutely lied to. The least amount of pad life left on my trucks front brakes was 4mm on one pad and 6 mm on the remaining 3. Needless to say, I won't be bringing my truck back anytime soon. Up until this point, I thought I had found a company I could trust. This is not the case unfortunately. More

by wlevasseur88 Verified Customer Verified Customer

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