Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Lauren Fusaro
Lauren Fusaro at DCH Wappingers Falls Toyota

Lauren Fusaro

Service Advisor

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.8
239 Reviews
4.8

239 Reviews

Write a Review

239 Reviews of Lauren Fusaro

April 07, 2026

Dealership Rating
Employee Rating

Nice environment and great team to help customers. Good experience interacting with Toyota personnel..keep up the good work. More

by LEVI20MRV
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

Report | Print
Apr 08, 2026

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We’re glad you enjoyed the welcoming environment and had a great experience with our team. We truly appreciate your support.

April 07, 2026

Dealership Rating
Employee Rating

Quick easy and correct On time. Clean waiting room with beverages. Not a long waiting time. More

by dmc561974
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

Report | Print
Apr 08, 2026

DCH Wappingers Falls Toyota responded

Thanks for the great review! We’re glad to hear your visit was quick, easy, and on time. It’s great to know you enjoyed the clean waiting area and amenities as well. We appreciate your support and look forward to seeing you again!

April 03, 2026

Dealership Rating
Employee Rating

excellent service from the representative that service me. l was very impressed with her. Michelle did so well. l gave her a hug More

by Florence Fanja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 04, 2026

DCH Wappingers Falls Toyota responded

Thank you, Florence, for sharing your experience! We're thrilled to hear that Michelle provided such excellent service and made a positive impression. We'll be sure to pass along your kind words—she'll be delighted to know how much you appreciated her!

April 03, 2026

Dealership Rating
Employee Rating

Check in was quick and smooth check out was quick no issues with service Video inspection was timely More

by TOMQUACKENBUSH
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

Report | Print
Apr 04, 2026

DCH Wappingers Falls Toyota responded

Hi Tom, thank you for your feedback! We're glad to hear that check-in, check-out, and the video inspection went smoothly and efficiently. We appreciate your support and look forward to serving you again!

March 31, 2026

Dealership Rating
Employee Rating

Excellent customer service from Laura at the service dept. All of my concerns were addressed and resolved, as required. I'm extremely happy with my 2026 Toyota Camry, the entire sales experience and now More

by DPSERINO
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

Report | Print
Mar 31, 2026

DCH Wappingers Falls Toyota responded

Hi DPSERINO, Thank you so much for your kind words! We’re thrilled to hear that Laura and our service team were able to address all your concerns and that you’re enjoying your 2026 Toyota Camry. It means a lot to us that your sales and service experiences have been positive. We look forward to continuing to take care of you and your vehicle!

March 28, 2026

Dealership Rating
Employee Rating

The dealership performed the work , 20 thousand mile checkup quickly and efficiently Plus a wheel alignment More

by STOP4IT
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

Report | Print
Mar 29, 2026

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear your 20,000-mile checkup and wheel alignment were completed quickly and efficiently. We appreciate your support and look forward to serving you again!

March 27, 2026

Dealership Rating
Employee Rating

The automated systems are insufferable and confusing. The dealership itself is good. Stop bothering me. More

by Wnlabs01
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

Report | Print
Mar 28, 2026

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

March 27, 2026

Dealership Rating
Employee Rating

Very customer oriented. Excellent service. I have been going to this dealership for years and I have always been happy with their service. More

by JonAnn
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

Report | Print
Mar 28, 2026

DCH Wappingers Falls Toyota responded

Thank you for your continued loyalty! We’re so glad to hear you’ve consistently had excellent service and a customer-focused experience over the years. We truly appreciate your support and look forward to seeing you again!

March 25, 2026

Dealership Rating
Employee Rating

Wait time could be less but overall experience good I would have given a 5 overall but wait time seemed excessive for just an oil change and once over More

by DMCNJT3
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

Report | Print
Mar 25, 2026

DCH Wappingers Falls Toyota responded

Thank you for your honest feedback! We’re glad to hear your overall experience was a good one, but we do apologize for the longer-than-expected wait time during your visit. Your time is important to us, and we’ll be sure to share this with our team to help improve efficiency moving forward. We appreciate you choosing DCH Wappingers Falls Toyota and hope to provide you with a quicker, 5-star experience next time!

March 25, 2026

Dealership Rating
Employee Rating

Accused me of having an accident with my car and that is why my headlights are not working. The car was in the accident prior to purchase Headlights were not fixed properly was accident repairs were mad More

by Honda polit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Apr 02, 2026

DCH Wappingers Falls Toyota responded

We appreciate you bringing this to our attention. As discussed with our service team, there is no record or indication that this vehicle was involved in a prior accident. If you would like to move forward, we would be happy to have you bring the vehicle in so our team can properly inspect and address your concerns. Thank you.

1
2
...
24

Dealership Inventory (298 Vehicles)

used 2022 Toyota Tacoma car, priced at $34,990
2022 Toyota Tacoma
used
White exterior
Automatic
Four-wheel Drive
$34,990
View Details
used 2020 Kia Sportage car, priced at $12,491
2020 Kia Sportage
used
Snow White Pearl exterior
Automatic
All-wheel Drive
$12,491
View Details
used 2023 Toyota RAV4 car, priced at $34,990
2023 Toyota RAV4
used
Silver Sky Metallic exterior
Automatic
All-wheel Drive
$34,990
View Details
used 2024 Toyota Grand Highlander car, priced at $42,491
2024 Toyota Grand Highlander
used
Wind Chill Pearl exterior
Automatic
All-wheel Drive
$42,491
View Details
new 2026 Toyota Camry car, priced at $41,149
2026 Toyota Camry
new
01l7 exterior
Automatic
All-wheel Drive
$41,149
View Details
used 2025 Volkswagen Taos car, priced at $22,991
2025 Volkswagen Taos
used
Platinum Gray Metallic exterior
Automatic
All-wheel Drive
$22,991
View Details
View All Inventory