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Lauren Fusaro

Overview Reviews (351) Inventory (263)

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Lauren Fusaro

Lauren Fusaro | Page 2

Service Advisor

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.8

351 Reviews

Overview Reviews (351) Inventory (263)

4.8

351 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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351 Reviews of Lauren Fusaro

October 13, 2026

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Employee Rating

They are beyond professional. Work was done in a timely manner and they were always in contact through. Work was done in a timely manner and they were always in contact through. More

by RAYON.TAYLOR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 13, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re glad you had a positive experience with our team. Providing professional, timely service and keeping our customers informed throughout the process are always priorities. We appreciate your support.

October 12, 2026

Dealership Rating

Employee Rating

The best The service and the agents are always reliable and honest. They look out for me and my car. and honest. They look out for me and my car. More

by Debbiesimco

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lauren Fusaro

Oct 12, 2026 -

DCH Wappingers Falls Toyota responded

It’s wonderful to know our team has earned your trust! We appreciate your kind words and are glad you can count on us to take good care of you and your vehicle. Thank you for being a valued customer!

October 12, 2026

Dealership Rating

Employee Rating

Always a pleasure to deal with the staff at DCH Toyota. Seemless experience with my first scheduled maintenance appointment. Seemless experience with my first scheduled maintenance appointment. More

by ETYLER2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ray Hess

Oct 12, 2026 -

DCH Wappingers Falls Toyota responded

We’re happy to hear your first scheduled maintenance appointment went smoothly! Our team appreciates your kind words and looks forward to providing you with the same great service at your next visit.

October 12, 2026

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Employee Rating

I am trying to get more educated on the proper operation of the Hybrid system on the Grand Hylander. I have sought out the information and DHC dealership is unable to provide it. of the Hybrid system on the Grand Hylander. I have sought out the information and DHC dealership is unable to provide it. More

by ndipuppo

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lauren Fusaro

Oct 12, 2026 -

DCH Wappingers Falls Toyota responded

October 10, 2026

Dealership Rating

Employee Rating

Service tech tried to tell me I needed new rear brakes when all brakes and rotors are new. Trying to scam me of service I don't need for a few bucks. when all brakes and rotors are new. Trying to scam me of service I don't need for a few bucks. More

by Cidgarcia77

Verified Customer

Recommend Dealer

Other Employees Tagged: Lauren Fusaro

Oct 10, 2026 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

October 09, 2026

Dealership Rating

Employee Rating

They looked at my car without charging. I was so greatful. I've always had a great experience here I was so greatful. I've always had a great experience here More

by Toni

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lauren Fusaro

Oct 10, 2026 -

DCH Wappingers Falls Toyota responded

We’re happy to hear our team was able to help without charge! Thank you for your continued trust and for always choosing us. We truly appreciate your loyalty!

October 09, 2026

Dealership Rating

Employee Rating

Great service and very prompt and efficient delivery. Lauren is an asset to the organization. Thank you Lauren is an asset to the organization. Thank you More

by njaspal

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 10, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We’re glad Lauren provided prompt, efficient service and made your experience a positive one. We’ll be sure to share your kind words with her. We appreciate your business!

October 09, 2026

Dealership Rating

Employee Rating

Good overall service I am happy with the time and service Looking forward to get next too from DCH service Looking forward to get next too from DCH More

by aakritiram

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 10, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your review! We’re glad you were happy with the service and the time our team took to assist you. We appreciate your business and look forward to seeing you again at DCH Wappingers Falls Toyota!

October 09, 2026

Dealership Rating

Employee Rating

I always feel welcome when I drop off my car. Lauren is always pleasant and helpful Lauren is always pleasant and helpful More

by FINNISHPRIDE40

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lauren Fusaro

Oct 09, 2026 -

DCH Wappingers Falls Toyota responded

We’re so glad you always feel welcome when you visit! It’s wonderful to hear Lauren is consistently pleasant and helpful. We’ll be sure to share your kind words with her. Thank you for your continued trust!

October 08, 2026

Dealership Rating

Employee Rating

Very good Verybgood Very good Always excellent service and I love my 2019 tacoma Good and I love my 2019 tacoma Good More

by ultratekk

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lauren Fusaro

Oct 08, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your continued support! We’re happy to hear you always receive excellent service and love your 2019 Tacoma. We truly appreciate your loyalty and look forward to seeing you again!

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