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Lauren Fusaro
Lauren Fusaro at DCH Wappingers Falls Toyota

Lauren Fusaro | Page 3

Service Advisor

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.8
307 Reviews
4.8

307 Reviews

Write a Review

307 Reviews of Lauren Fusaro

July 16, 2026

Dealership Rating
Employee Rating

They keep you highly informed of what’s going on and send you an awesome video to let you see what’s going on and what they might have done. More

by Rsauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 16, 2026

DCH Wappingers Falls Toyota responded

Thank you for your great review! We're glad you appreciated the communication and service video updates. Keeping our customers informed every step of the way is important to us, and we appreciate your feedback!

July 15, 2026

Dealership Rating
Employee Rating

I am very satisfied with the maintenance, which was completed in one hour. The service fee is very reasonable. More

by yynngio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Mathew Rivera, Judy Deems

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Jul 15, 2026

DCH Wappingers Falls Toyota responded

Thank you for your review! We’re glad to hear you were satisfied with the quick service and reasonable pricing. We appreciate your trust and look forward to providing you with excellent service again in the future!

July 09, 2026

Dealership Rating
Employee Rating

Very helpful and mad it easy for me to schedule my appointment. Car was taken in right away and serviced quickly. Also notified me of all the work that was done as well as what they inspected. More

by SCOTTCONNERS44
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

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Jul 09, 2026

DCH Wappingers Falls Toyota responded

Thank you for your kind review! We're glad to hear scheduling your appointment was easy and that your vehicle was taken in right away. It's great to know our team kept you informed throughout the service process and got you back on the road quickly. We appreciate your support and look forward to seeing you again!

July 08, 2026

Dealership Rating
Employee Rating

The dealership was very busy, but everyone was kind, helpful & took care to give detailed explanations on my car's service More

by RNSAVINO
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

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Jul 09, 2026

DCH Wappingers Falls Toyota responded

Thank you for your thoughtful review! We're glad to hear that, even during a busy time, our team provided kind, helpful service and took the time to explain everything clearly. We appreciate your patience and trust, and we look forward to assisting you again!

July 06, 2026

Dealership Rating
Employee Rating

Great customer service! Always greeted with a smile. Work is thorough by mechanics. Good bye More

by latinamia
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

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Jul 06, 2026

DCH Wappingers Falls Toyota responded

Thank you for your kind review! We're glad you enjoy our friendly customer service and that our team has provided thorough, quality work. We truly appreciate your support and look forward to seeing you again!

July 03, 2026

Dealership Rating
Employee Rating

Unlikely to recommend, unlikely to use agai Unlikely to recommend, unlikely to use again. Wasn't a great experience buying the car and continue to have hiccups with service. More

by Jacob.martinko
Recommend Dealer
No

Other Employees Tagged: Lauren Fusaro

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Jul 04, 2026

DCH Wappingers Falls Toyota responded

Jacob, we sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

July 03, 2026

Dealership Rating
Employee Rating

I answered her reminder text and let her kn I would be waiting. Also asking if it was free w lease agreement . Answered me back right away and said yes and would be 90 minutes. It was about 7-10 min over More

by JWEIR3
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

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Jul 04, 2026

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We’re glad the communication was clear and timely, and that your visit went smoothly overall. We appreciate your patience and look forward to serving you again!

July 03, 2026

Dealership Rating
Employee Rating

First time oil change since purchase. Fabulous start to finish It was very Easy to book More

by CDESMONI0
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

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Jul 04, 2026

DCH Wappingers Falls Toyota responded

Thank you for your 5-star review. We’re happy to hear your first oil change went smoothly from start to finish and that the booking process was easy for you. We truly appreciate you choosing us and look forward to seeing you again for your future service needs!

July 01, 2026

Dealership Rating
Employee Rating

Comfortable environment to wait for your vehicle. Apparently lacks communication within management of parts to be ordered/replaced. My part was ordered wrong. More

by NRAGOODIAL
Recommend Dealer
No

Other Employees Tagged: Lauren Fusaro

Print
Jul 01, 2026

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

July 01, 2026

Dealership Rating
Employee Rating

Great service at a more than fair price You are my only dealership Great job More

by Mcfiorisi
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

Print
Jul 01, 2026

DCH Wappingers Falls Toyota responded

Thank you for your kind words and loyalty! We're thrilled to hear you’re happy with our service and pricing. It means a lot to be your dealership of choice. We truly appreciate your support and look forward to serving you again!

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