Lauren Gaines
Lauren Gaines at Zeigler Subaru of Kenosha

Lauren Gaines | Page 2

Service Advisor

Zeigler Subaru of Kenosha

7900 120th Ave
Kenosha, WI 53104

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4.8
210 Reviews
4.8

210 Reviews

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210 Reviews of Lauren Gaines

April 24, 2026

Dealership Rating
Employee Rating

Purchasing a new Subaru was exceptionally excellent! Probably like most people, I despise the car-buying experience. However, working with Jim in Sales and Kim in Finance was an absolute pleasure. Bo More

by So Happy!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Madsen , Kim (Director in Finance)

Apr 24, 2026

Zeigler Subaru of Kenosha responded

Thanks for choosing us for your Subaru purchase and for recommending our team. Jim in sales delivered a professional, no-pressure experience, and our finance team made the process smooth.

April 23, 2026

Dealership Rating
Employee Rating

The staff at this dealership actually seem to care about their customers. I always feel like I'm the favorite grandmother and they are going to make sure my car is always in perfect condition. Customer se More

by GRAMMAIZZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2026

Zeigler Subaru of Kenosha responded

Thank you for sharing your review of Zeigler Subaru of Kenosha! We're happy to have you as a customer, and we truly appreciate your business. We'll see you next time!

April 22, 2026

Dealership Rating
Employee Rating

Good information to my questions. Fairly fast service. Very polite. Will go back Again soon More

by WAGNERMWW
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gaines

Apr 22, 2026

Zeigler Subaru of Kenosha responded

Thank you for sharing your experience with your Subaru Ascent service. Lauren is pleased she could provide clear answers and that our team delivered prompt, courteous assistance. We look forward to welcoming you back soon.

April 20, 2026

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Employee Rating

Everyone is very professional and friendly. I am very happy with the service . I will always coming back only at this location More

by MELYNA777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2026

Zeigler Subaru of Kenosha responded

Thank you for noting our team’s professionalism and friendliness. We’re pleased your Subaru Crosstrek service met your expectations. We look forward to serving you again at our Kenosha location.

April 18, 2026

Dealership Rating
Employee Rating

Great Great salesman great service department everyone is friendly and helpful place is clean prices are good More

by MARSHAJW
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gaines

Apr 18, 2026

Zeigler Subaru of Kenosha responded

It’s wonderful to hear our sales and service departments were friendly and helpful. We’re glad you found the facility clean and the pricing fair for your Subaru Crosstrek service. Looking forward to your next visit!

April 15, 2026

Dealership Rating
Employee Rating

Dealership upfront with pricing and availability of vehicles. Fast easy buying process with no hidden fees. More

by Siudawg1975
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2026

Zeigler Subaru of Kenosha responded

Hi Siuda! Thank you for sharing your feedback about our team! We appreciate your business and hope to see you again in the future at Zeigler Subaru of Kenosha. Safe travels!

April 09, 2026

Dealership Rating
Employee Rating

Courteous staff and they send a video from the mechanic doing the multi point inspection so you can see what needs to be done. Also service was very prompt thanks so much! More

by nancyearl2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2026

Zeigler Subaru of Kenosha responded

How wonderful to hear our team provided courteous care and that the inspection video clarified what needed to be addressed on your Subaru Crosstrek. We’ll be sure Lauren and the technicians know how much you appreciated the prompt service. Thank you for your kind feedback.

April 09, 2026

Dealership Rating
Employee Rating

Lauren and the service team made it so easy. I appreciate their thoroughness and follow through More

by REBECCAMEEK12
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gaines

Apr 09, 2026

Zeigler Subaru of Kenosha responded

Thank you for highlighting how easy the service process was with Lauren and our team. We’re pleased their comprehensive attention and follow-through gave you peace of mind. We look forward to supporting your Subaru Crosstrek again.

April 04, 2026

Dealership Rating
Employee Rating

Lauren is awesome friendly knowledgeable and very attentive. Waiting area needs a better snack collection. My biggest issue though is the 3% charge for using a credit card. I think it’s total xx. W More

by ROBERTJSANFILIPPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 06, 2026

Zeigler Subaru of Kenosha responded

Thank you for providing this feedback, Robert, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Apr 06, 2026

ROBERTJSANFILIPPO responded

" we apologize for not providing you with an exceptional service experience". It is NOT your employees, Your employees are top notch, and a pleasure to work with. It is your policies of squezzing every penny you can from your customers.

April 01, 2026

Dealership Rating
Employee Rating

Gret service all around. As soon as I walked in , smiley faces greeted me. It was my first time visiting this location as i transferred from Greenville NC where i had great s More

by theredgem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2026

Zeigler Subaru of Kenosha responded

It’s wonderful to hear that our team made you feel so welcome during your first visit here. We’re glad the personal touch and top-tier service helped your Subaru Forester feel like new. We look forward to seeing you again and continuing to support your service needs.

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