Lauretta Smith | Page 9

Service Good service. Worked hard to find out what the problem was with my Accord. Asked me the right questions about what was going on with the car. Good service. Worked hard to find out what the problem was with my Accord. Asked me the right questions about what was going on with the car. More

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Service Visit Service was prompt and done very well. I will definitely be returning to the dealership for future service needs. The service technician did exactly w Service was prompt and done very well. I will definitely be returning to the dealership for future service needs. The service technician did exactly what my vehicle needed. More

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Service Great service like always I would be very happy and do regiment Hughs Honda to all my friends and anyone I know that might need a car or service. Great service like always I would be very happy and do regiment Hughs Honda to all my friends and anyone I know that might need a car or service. More

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Great maintenance. Everyone was very helpful. Derrick Wade did a wonderful job and I appreciate.I would always come back for the professional service. I would recommend Everyone was very helpful. Derrick Wade did a wonderful job and I appreciate.I would always come back for the professional service. I would recommend Hughes Honda. More

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Very Good. The service was quick and efficient. Everyone was very polite. It was pleasant experience. The service did not take longer than 45 min. Very good expe The service was quick and efficient. Everyone was very polite. It was pleasant experience. The service did not take longer than 45 min. Very good experience More

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Terribly Disappointing! I bought a problematic, brand new CRV from these guys. Merely a few weeks after rolling it off the lot, I started having to return it for various issu I bought a problematic, brand new CRV from these guys. Merely a few weeks after rolling it off the lot, I started having to return it for various issues. At first, they were accommodating in getting the car looked at. But the fact of the matter is that I moved 2 hours out of town shortly after the purchase. There was no reason for me to be driving back to their dealership. The sensible thing to do would have been authorize repairs at a dealership closer to me. But they kept demanding that I bring it all the way back to them. After several attempts to fix a problem common to my model of car, the mechanics f****d the car up even worse, leaving a massive oil leak on my brand new car. Yet again, I was asked to bring it back to them. If a shop ruins your car, do you really want to keep taking it back to them? In the end, I ended up finding a dealership closer to me. They fixed the mess that Hughes created. The sad part about it all is that nobody at Hughes was even remotely apologetic. The sevice mgr and svc advisors just dug their heels in with my every complaint and request and continued to pretend like the oil leak came from some other issue. They never called to follow up and see how things were going. Once they get your money, they don't give a rats a*s. The whole experience was very distasteful to me, & I would never buy a thing else from them. I hope to sell that car and find me a Toyota! More

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Great Customer Service I came in to get my car serviced, but while the wait is browsed at a few cars. My husband and I plan on purchasing one next month or month after for m I came in to get my car serviced, but while the wait is browsed at a few cars. My husband and I plan on purchasing one next month or month after for my daughter for her graduation gift. I was greeted my Carlos, he asked me what exactly what was I looking for and took me straight to a car that I know my daughter will love. When my husband and I come back we'll definitely ask for Carlos. More

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Kyle Tubbs I bought a Crosstour from Kyle Tubbs last May and it was unlike any other experience I've ever had in buying a car! He made the actual purchase painle I bought a Crosstour from Kyle Tubbs last May and it was unlike any other experience I've ever had in buying a car! He made the actual purchase painless and smooth but the reason I'm writing a review goes beyond the purchase. He's not just a 'salesman'. He builds relationships! He checks in with me through email to make sure that things are going well with the car. He has gone above and beyond in helping me in regular maintenance situations---he has even picked my car up from my work and taken it to get the oil change so I'm not inconvenienced! Who does that!?!? He's not in it just to make the sale but for the long haul! I highly recommend Kyle Tubbs at Hughes Honda!!!!! More

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Excellent Staff & Service Buying a car from Hughes Honda was a wonderful experience with Y. Acosta, and now my first service was a nice experience also! Your staff is key to a Buying a car from Hughes Honda was a wonderful experience with Y. Acosta, and now my first service was a nice experience also! Your staff is key to a satisfied customer. More

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Honest, on time, and friendly My service was on two recalls. They ordered the part, called when it arrived, and I drove the 49 miles to the appointment I made with them. They took My service was on two recalls. They ordered the part, called when it arrived, and I drove the 49 miles to the appointment I made with them. They took my Element back on time and finished their work in the hour they told me they would. While I waited the hour I was offered coffee and donuts more than once. Everyone on their staff was genuinely nice and professional. I was impressed and will do business with them in the future due to their strong first impression. More

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