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Laurie Perkins
234 Reviews
I have been working in the Automotive Industry for twenty years. I am a single mother to three children. I am a recent graduate of Rollins College with Honors! Go Tars! I have visited 3 continents and I plan on visiting all seven in the near future. I collect Def Leppard memorabilia and really enjoy outdoor concerts.
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234 Reviews of Laurie Perkins
October 29, 2024
Laurie was very kind and helpful. No pressure. We really liked working with her. Would contact her again for future purchases. No pressure. We really liked working with her. Would contact her again for future purchases. More
by LIN.BOWWOW
Verified CustomerOther Employees Tagged: Serhan Alkan
October 15, 2024
**APPOINTMENT:** Where do I start? *(Make sure you read the pricing part)* I had an appointment with Laurel. She texted me 30 minutes before the appointment to confirm, and I arrived 1 *(Make sure you read the pricing part)* I had an appointment with Laurel. She texted me 30 minutes before the appointment to confirm, and I arrived 15 minutes early. We waited 5 minutes before the appointment to walk in, and when we did, Laurel saw us. But suddenly, she was overbooked, and someone else had to help us. I'm not saying it was because of the color of our skin, but the whole experience felt strange from the beginning, as if they didn't want "us" there. Laurel told my wife that someone else would help us, never apologized for the miscommunication, and wasn't polite at all. **TEST DRIVE:** Now let's talk about the guy who "helped" us. I don't like a pushy salesperson, but this guy didn't seem interested in selling this car to "us" at all. He knew nothing about the Wagoneer and couldn't answer any of our questions. I already had my financing through Chase for $75k. I did NOT disclose this amount to them, and it was NOT a *pre-approval*. I was fully funded with $75k! **PRICING:** After the test drive, we returned to the dealership, and the guy was on his phone, barely interacting with us. He then walked into the dealership, leaving my family and me outside. We sat down to discuss numbers. The SUV's *sale price* was listed at $53k, but they claimed that the online price wasn't accurate because they sell at *market value*, which was $58k. By the time all fees were added, the price for the Wagoneer was $65k. (I have screenshots of the original price and their policies before they changed them online to match their lies!!) One of the managers approached us aggressively, claiming he was losing money by selling it for $65k (what a joke)! Then he said something odd that made me feel like they were trying to provoke me into reacting as an "angry black man." It wasn't his words, but rather how he said them, that made me wonder. He said, "Well, after all this, thank you for being kind to us," as if he knew they had treated me poorly on purpose. **MANAGER'S CALL:** Today, I received a call from another "manager" (who should be FIRED ASAP). He asked if I was still in the market. I told him that, given how my family and I were treated, I wouldn't be buying from them. He then said, "Well, I'm a manager. Tell me about your experience." I started explaining that the customer service was subpar (trash), and he interrupted me, saying, "The customer service IS WHAT IT IS!" He never apologized, never acknowledged my frustration, never asked who I had worked with who provided such poor service. With a manager like that, it's no wonder the employees behave the way they do. Lastly, Kia of Leesburg, I (the young Black guy) could have purchased the most expensive car you sell! However, I refuse to enable you to treat people this way by supporting your business. This entire dealership belongs in the TRASH! More
by monsient
Other Employees Tagged: Miguel Ulloa
September 10, 2024
Everyone was very helpful and knowledgeable. The work was done in a reasonable amount of time. I was given a ride home and a ride back to pick up my car. The work was done in a reasonable amount of time. I was given a ride home and a ride back to pick up my car. More
by KARLAJANE123
Other Employees Tagged: Serhan Alkan, Tim Lile, Miguel Ulloa, Yohan Danino , Destinee Fargas, Caitlin Sands, Michelle Whidden, Dave Williams
September 03, 2024
The dealer lot had a number of different vehicles available and a variety of colors. Tim was great and answered all of our questions. Alfredo greeted us and was polite and helpfu available and a variety of colors. Tim was great and answered all of our questions. Alfredo greeted us and was polite and helpfu More
by jose.montes7106
Other Employees Tagged: Tim Lile
August 31, 2024
Both Laurie and Jasmine were very friendly helpful and informative Laurie was very patient with all our questions and explained our new car features to us in detail informative Laurie was very patient with all our questions and explained our new car features to us in detail More
by OAKHURST82
July 25, 2024
Our experience with Kia of Leesburg was great. Laurie was down to earth and very easy to deal with. She was knowledgeable about the Kia Sorento we.were interested in and even pulled it up front an Laurie was down to earth and very easy to deal with. She was knowledgeable about the Kia Sorento we.were interested in and even pulled it up front and had the air going before we looked at it. Smooth purchase. Great car that Laurie totally explained to us before we left. Would certainly recommend Laurie and her dealership. More
by twrvjulie
July 25, 2024
I really enjoyed having Laurie as our sales person. She found me the exact Kia Soul and I love it! This is the 7th Kia I have bought in the last 20 years, so I am really a fan. She found me the exact Kia Soul and I love it! This is the 7th Kia I have bought in the last 20 years, so I am really a fan. More
by BLUEMILES12
Other Employees Tagged: Matt Like , Anthony Flores
