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Lawrence Matthys
Lawrence Matthys at Greg May Honda

Lawrence Matthys | Page 13

Gold Master Salesperson

Greg May Honda

1601 W Loop 340
Waco, TX 76712

Contact Me
4.9
623 Reviews

I have had the pleasure of serving central Texas for 16yrs and have been blessed with thousands of wonderful customers. It has always been an honor to assist in all their automotive needs.

Dealership Experience

15 yrs, 10 mos

Industry Experience

22 yrs, 4 mos

Specialties & Trainings

Gold Master sales

4.9

623 Reviews

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623 Reviews of Lawrence Matthys

April 25, 2024

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Employee Rating

The sales dept is great! The service dept leaves a little bit to be desired not from this experience but previous dealings with my wife’s flat tire issues. More

by CLIFFOMO
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Hunt

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Apr 29, 2024

Greg May Honda responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (254) 420-4740 so we can assist you further.

Apr 30, 2024

CLIFFOMO responded

Honda does not provide a spare tire in their new accord hybrids. I was told it was a weight issue but may be a space issue. 2 1/2 weeks after we purchased my wife’s 2024 Accord Hybrid Journey in early October 2023 the tire indicator light came on indicating a low tire. She stopped and put air in the low tire and drove straight to Greg May Honda to have it looked at. The service writer said the low tire was low due to cold weather and did not have a puncture. The next morning the low tire indicator light came on again. I called and talked to a Greg May service writer who assured me that the low tire indicator light was the culprit and again due to cold weather. The light came on several times over the next few days and we were told to reset the light when that happens. My wife decided to take the car to Discount Tire and have the tire looked at. Discount Tire found a screw in the tread of the tire. But the tire itself had run low for so long that it ruined the tire. In anticipation of a flat tire, we kept the donut spare that was in the 2010 Accord that we traded in for this new 2024 Accord Hybrid. Discount Tire’s policy would allow them to put 10 yr old donut spare on the car to drive it back to Greg May to take advantage of the road hazard warranty and get a new tire. We had to have our new car towed to Greg May dealership where they had to order a new tire so we waited another day before it could be fixed. This all was so unnecessary because the service writer, and or the technician saw fit not to look for the screw in the tire in the first place. Since that time, my wife has had another flat on her accord hybrid and this time it was a piece of metal that had wedged itself into the tire tread. we called Greg May Honda at noon for the road hazard Warranty service and was told we could bring it in at 4 PM the next day and if a new tire was required they would have to order it, which would further delay the repair another day. Honda Roadside Service does not provide spare tires if they come to assist. You must already have your own spare in the trunk together with the tools to change the tire. Greg May Service Writers in the first incident were not sympathetic to the dilemma we were in and were downright rude when we challenged their answer to our situation. Honda Motors needs to find an option to put a spare tire in their Hybrid Accords. Greg May Honda Service writers need to be more customer oriented instead of acting lthey’re the only show in town.

April 21, 2024

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Went to look at a specific vehicle, it was unavailable, second choice was sold the day before, Paul Ash then found another vehicle that was perfect for me. Also, the person that found the financing for my More

by angelascott443
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Ash, John Hunt

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Apr 23, 2024

Greg May Honda responded

Hi, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 15, 2024

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I unsure about which model I wanted to purchase and Lawrence was a great help without being overbearing and pushy. Great experience! More

by LL
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Hunt

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Apr 17, 2024

Greg May Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Greg May Honda. We are always more than happy to assist you if anything else comes up. Take care!

April 10, 2024

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My salesman, Lawrence M, was the best. Very friendly and polite. Always wanted to make sure I was satisfied with what I was doing. Goes the extra mile for the customer. More

by jfs4220
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Hunt

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Apr 12, 2024

Greg May Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 10, 2024

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Nice full tank and a wash thank you great dealership definitely recommend to all in area More

by vicenteloredo11
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 12, 2024

Greg May Honda responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

April 07, 2024

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Lawrence,John,Kyle are amazing and so helpful. Greg May Honda has great customer service and will take care of you. More

by jeremy.cotton2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Binner, John Hunt

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Apr 09, 2024

Greg May Honda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Greg May Honda. We are always more than happy to assist you if anything else comes up. Take care!

April 03, 2024

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Employee Rating

Overall great experience, customer service and attention to my wants and must haves for my purchase. More

by TANESHAWARD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Ramirez, John Hunt

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Apr 05, 2024

Greg May Honda responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 28, 2024

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This is a clean, friendly dealership with a good inventory on site. Everyone seems very engaged in helping the process move along. More

by gloriastephens
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Hunt

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Apr 05, 2024

Greg May Honda responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 28, 2024

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Employee Rating

My sales person Lawrence was fantastic, actually everyone at Greg May Honda, was very good and I would not hesitate to go back there or to send friends or family there. More

by wolffkr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Binner, Bart Bass, John Hunt

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Mar 30, 2024

Greg May Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Greg May Honda! We are always more than happy to assist you if anything else comes up. Take care!

March 26, 2024

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Employee Rating

They were very friendly and helpful to us. Lawrence gave us quick and prompt service. More

by agsong1234
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 28, 2024

Greg May Honda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Greg May Honda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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