Lawrence Matthys | Page 55

Excellent Shopping Experience We called to make an appointment with Lawrence, and I informed him then I was just looking and not intending to purchase yet. I wasn't familiar with H We called to make an appointment with Lawrence, and I informed him then I was just looking and not intending to purchase yet. I wasn't familiar with Honda minivans and I just wanted some hands-on. Lawrence was very friendly and informative over the phone, and seemed genuinely happy to spend time with us in person. There was no pressure to purchase. He was very professional when discussing numbers, prices between the trimlines, etc. We did end up purchasing that day because the dealership gave us a very good number for our trade-in and a very good price for the minivan. My only criticism is for John Hunt in the warranty/finance/paperwork office. When it was time to discuss warranty options I had questions about the different levels of coverage. He was very short with me and got a little condescending of my questions. I had questions because he went way too fast through the warranty info. Good for him that he obviously knows the warranty details by heart--he probably goes over it with people 5 times a day. HOWEVER I only buy a vehicle once every 6 or 7 years. That means I only go over warranty info ONCE every 6 or 7 YEARS. After a dozen questions I had in which he gave condescending or smart-a** answers I just dropped it and picked the warranty plan I think was appropriate. But, honestly, I couldn't tell you how many years I have warranty for. Or how many miles. Or what's covered. Or how (if) the warranty coverage changes with mileage or vehicle age. Or what's covered. Not happy at all with that. Lawrence was AWESOME, though. I appreciate that he followed up twice with me post-purchase to see if I had any questions and to make sure I had things (features) figured out. Not a single complaint about the shopping part of my experience. More

by jennifer.r.rn Verified Customer Verified Customer

Report | Print

Great experience My wife and I had a great time during our visit and the friendly personnel in the dealership made it a day with no stress, yet very productive for us, My wife and I had a great time during our visit and the friendly personnel in the dealership made it a day with no stress, yet very productive for us, as we went home after purchasing a new HR-V. More

by jmastergeorge Verified Customer Verified Customer

Report | Print

GREAT experience as always. Lawrence got us in a car quickly and easily. This is our 3rd vehicle to buy from him. Great customer service. Will definitely refer him to friends a Lawrence got us in a car quickly and easily. This is our 3rd vehicle to buy from him. Great customer service. Will definitely refer him to friends and family. More

by LPECHACEK3 Verified Customer Verified Customer

Report | Print

Lawrence was very helpful and straight to the point. We appreciated his efficiency and friendliness. Thanks for showing us the numerous safety features and how they work. Just believed the price could have appreciated his efficiency and friendliness. Thanks for showing us the numerous safety features and how they work. Just believed the price could have still been reduced some! More

by mw Verified Customer Verified Customer

Report | Print

Room for some improvement Tech work, loaner vehicle good. Given it was manufacturer defect, car should have been returned with gas in it; loaner was returned with half tank. Tech work, loaner vehicle good. Given it was manufacturer defect, car should have been returned with gas in it; loaner was returned with half tank. More

by Nancy Norman Verified Customer Verified Customer

Report | Print

Made and great buy.I do wish the CR-V I purchased would Made and great buy. I do wish the CR-V I purchased would have came with auto adjust side mirrors. Had fun dealing with the salesman..He was fun. Made and great buy. I do wish the CR-V I purchased would have came with auto adjust side mirrors. Had fun dealing with the salesman..He was fun. More

by wgeltme Verified Customer Verified Customer

Report | Print

All of the folks from service to sales are great. Lawrence Matthys is the best sales person. He knows his vehicles, is thorough, takes his time and does not pressure you. This is my fourth Honda purc Lawrence Matthys is the best sales person. He knows his vehicles, is thorough, takes his time and does not pressure you. This is my fourth Honda purchased from Greg May. They have my loyalty. More

by jas081365 Verified Customer Verified Customer

Report | Print

Went well , was my first experience with service dept . Everyone was very friendly . First time to own a Honda, we have been satisfied and Leonard was good to deal with . Thanks Everyone was very friendly . First time to own a Honda, we have been satisfied and Leonard was good to deal with . Thanks More

by dnorman254 Verified Customer Verified Customer

Report | Print

A Rememberable Experience in a Family Like Setting As a retired military person, my family and I have move over ten times, each bring new challenges and opportunity. The two experiences that standout t As a retired military person, my family and I have move over ten times, each bring new challenges and opportunity. The two experiences that standout the most are the purchase of a new home and a vehicle when needed. As like most people I have had good and bad experiences. Now being retired I didn’t look forward to purchasing a new vehicle. My previous experiences had been less than pleasant. I did my research and found that there are car dealerships that do the hard sale, which only benefits them and there are the dealerships that work with you as a team, to provide you with an overall rewarding experience. Well, I can say without reservations that Greg May Honda salesperson Lawrence Matthys made my drive from Killeen to Waco worth every mile of the trip. Lawrence was honest and upfront with every aspect of our deal, working with me to ensure that I had a rememberable experience with this purchase. There was no hidden agenda to backdoor me with the price, he stayed true to his word and I left Greg May Honda as a customer for life. If you live in central Texas, the short drive to Greg May Honda, will be the best decision you will have made when purchasing a new vehicle. They don’t see you as a customer, but a member of the Greg May Honda family, and I can say from firsthand experience that they truly take care of you. More

by blackhawk1957 Verified Customer Verified Customer

Report | Print

You guys are awesome! I brought my son's car in for the first time and the service rep was very helpful, personable and courteous. first time and the service rep was very helpful, personable and courteous. More

by d2threshie Verified Customer Verified Customer

Report | Print