Lawrence Matthys | Page 55

Great Dealership and Service After the Sale I have bought many vehicles over the 40 years I have been a licensed driver and Greg May Honda has by far blown everyone else out of the water when it I have bought many vehicles over the 40 years I have been a licensed driver and Greg May Honda has by far blown everyone else out of the water when it comes to Customer Service. They have been fantastic from the Sale to the Service Department and I highly recommend them to anyone in the market for a different vehicle New or Used. Kyle Brinner in the Service was very professional and even when there was a problem with the scheduling of my appointment was willing to work me in and didn't stop there he continued to work to find out where the disconnect was with the appointment issue. He explained what needed to be done and what they had done. I appreciate this. There can also be a glitch but when a company takes the time to find out why and still takes care of you I totally will give them 5 stars!! Lawrence Matthys will go the extra mile for you and always greets me when I'm there for service and checks up to see how the vehicle is doing. I wish all sales persons were as caring and conscientious as Lawrence is. More

by PBERALEK Verified Customer Verified Customer

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Great experience all around. Mr. Lawrence helped us out with buying a vehicle. Overall experience was good and I would recommend the dealership and dealer. with buying a vehicle. Overall experience was good and I would recommend the dealership and dealer. More

by jtolentino87 Verified Customer Verified Customer

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easy and painless I bought my first new vehicle from Greg May Honda and I couldn't be happier. I have always heard negative things about buying from a dealership. It wa I bought my first new vehicle from Greg May Honda and I couldn't be happier. I have always heard negative things about buying from a dealership. It wasn't the case for me. I had every option given to me and they were flexible with me to get me the best deal possible. More

by sneedville80 Verified Customer Verified Customer

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Excellent Shopping Experience We called to make an appointment with Lawrence, and I informed him then I was just looking and not intending to purchase yet. I wasn't familiar with H We called to make an appointment with Lawrence, and I informed him then I was just looking and not intending to purchase yet. I wasn't familiar with Honda minivans and I just wanted some hands-on. Lawrence was very friendly and informative over the phone, and seemed genuinely happy to spend time with us in person. There was no pressure to purchase. He was very professional when discussing numbers, prices between the trimlines, etc. We did end up purchasing that day because the dealership gave us a very good number for our trade-in and a very good price for the minivan. My only criticism is for John Hunt in the warranty/finance/paperwork office. When it was time to discuss warranty options I had questions about the different levels of coverage. He was very short with me and got a little condescending of my questions. I had questions because he went way too fast through the warranty info. Good for him that he obviously knows the warranty details by heart--he probably goes over it with people 5 times a day. HOWEVER I only buy a vehicle once every 6 or 7 years. That means I only go over warranty info ONCE every 6 or 7 YEARS. After a dozen questions I had in which he gave condescending or smart-a** answers I just dropped it and picked the warranty plan I think was appropriate. But, honestly, I couldn't tell you how many years I have warranty for. Or how many miles. Or what's covered. Or how (if) the warranty coverage changes with mileage or vehicle age. Or what's covered. Not happy at all with that. Lawrence was AWESOME, though. I appreciate that he followed up twice with me post-purchase to see if I had any questions and to make sure I had things (features) figured out. Not a single complaint about the shopping part of my experience. More

by jennifer.r.rn Verified Customer Verified Customer

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Great experience My wife and I had a great time during our visit and the friendly personnel in the dealership made it a day with no stress, yet very productive for us, My wife and I had a great time during our visit and the friendly personnel in the dealership made it a day with no stress, yet very productive for us, as we went home after purchasing a new HR-V. More

by jmastergeorge Verified Customer Verified Customer

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GREAT experience as always. Lawrence got us in a car quickly and easily. This is our 3rd vehicle to buy from him. Great customer service. Will definitely refer him to friends a Lawrence got us in a car quickly and easily. This is our 3rd vehicle to buy from him. Great customer service. Will definitely refer him to friends and family. More

by LPECHACEK3 Verified Customer Verified Customer

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Lawrence was very helpful and straight to the point. We appreciated his efficiency and friendliness. Thanks for showing us the numerous safety features and how they work. Just believed the price could have appreciated his efficiency and friendliness. Thanks for showing us the numerous safety features and how they work. Just believed the price could have still been reduced some! More

by mw Verified Customer Verified Customer

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Room for some improvement Tech work, loaner vehicle good. Given it was manufacturer defect, car should have been returned with gas in it; loaner was returned with half tank. Tech work, loaner vehicle good. Given it was manufacturer defect, car should have been returned with gas in it; loaner was returned with half tank. More

by Nancy Norman Verified Customer Verified Customer

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Made and great buy.I do wish the CR-V I purchased would Made and great buy. I do wish the CR-V I purchased would have came with auto adjust side mirrors. Had fun dealing with the salesman..He was fun. Made and great buy. I do wish the CR-V I purchased would have came with auto adjust side mirrors. Had fun dealing with the salesman..He was fun. More

by wgeltme Verified Customer Verified Customer

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All of the folks from service to sales are great. Lawrence Matthys is the best sales person. He knows his vehicles, is thorough, takes his time and does not pressure you. This is my fourth Honda purc Lawrence Matthys is the best sales person. He knows his vehicles, is thorough, takes his time and does not pressure you. This is my fourth Honda purchased from Greg May. They have my loyalty. More

by jas081365 Verified Customer Verified Customer

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