Layla Kemp
Layla Kemp at Toyota of Brookfield

Layla Kemp

ASM

Toyota of Brookfield

20655 W Capitol Dr
Brookfield, WI 53045

4.8
24 Reviews
4.8

24 Reviews

Write a Review

24 Reviews of Layla Kemp

May 01, 2025

Dealership Rating
Employee Rating

Great team and helpful when I needed my questions answered! I didn’t have to wait for anyone my entire visit. More

by tnbstone
Service Price Transparency
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Recommend Dealer
Yes

January 29, 2025

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Layla is a very caring person. She’s always genuinely glad to see you and is dedicated to giving the best service possible. More

by hereinWI
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Recommend Dealer
Yes
Jan 31, 2025

Toyota of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please don't hesitate to reach out if there's anything additional we can do for you.

November 20, 2024

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Marcus is sales was great to deal with. Had a few issues witth the vehicle and Layla in service was very helpful in resolving the issues. Chelsea in sales also did a great job in resolving More

by Srmiller2
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Johnson , Marcus Love

Nov 22, 2024

Toyota of Brookfield responded

Hi, we're so happy we were able to help you out! We hope you have a great day!

November 05, 2024

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Great service and expediting waiting room was very accomodating and stocked but very crowded the checkout lady also did not know how to interpret the bill😕 More

by barb.rozek
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zach Reed

Nov 07, 2024

Toyota of Brookfield responded

Hi, we appreciate you for bringing this to our attention. Your feedback is invaluable to us. Rest assured, we take your concerns seriously, and a management team member will contact you shortly to address the issues you've raised. Thank you for your patience and for allowing us to make things right.

October 03, 2024

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Their snacks and drinks are A+ especially during maintenance that takes longer to perform. SAs also keep you informed via text More

by Mike Coach
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Rogers , Coley Kuntz. 5stars

Oct 05, 2024

Toyota of Brookfield responded

We're glad to hear our staff took such great care of you, Mike! We hope we can continue to be of service to you down the road!

September 03, 2024

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All of my dealings with Brookfield Toyota have been positive. The personnel have all been great. My recent dealings with Layla of the service department were great. Layla is friendly and efficient. She More

by bayerdonna68
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Recommend Dealer
Yes
Sep 06, 2024

Toyota of Brookfield responded

Hi, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.

June 14, 2024

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Layla was helpful from start to finish. Highly recommend people see her for care service! More

by danielharford7
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Recommend Dealer
Yes
Jun 15, 2024

Toyota of Brookfield responded

Hi, thank you for your support! We're happy we could help. Thanks again for the recommendation, and have an amazing day!

June 14, 2024

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Employee Rating

Layla Kemp was very knowledgeable about what was going on with my vehicle. I was kept informed of the progress. She is very pleasant to work with!! More

by Kevin.karnuth
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Recommend Dealer
Yes
Jun 15, 2024

Toyota of Brookfield responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please don't hesitate to reach out if there's anything additional we can do for you.

March 01, 2024

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Layla is amazing! ! She completely understands any concern I bring to her, speaks to me in a way that’s easy to understand, incredibly friendly, and such a pleasure to More

by Mike
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Pat Duket, Chris Sberna

Mar 04, 2024

Toyota of Brookfield responded

Hi Mike, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

October 20, 2023

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Bri was very accommodating and helpful. The dealership has a very wonderful waiting area. I am very happy with my experience. More

by ET
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: BRI BRAUN

Oct 22, 2023

Toyota of Brookfield responded

Hi, we are very happy to have provided you with such a positive experience! We want all our customers to feel this way when leaving our dealership!

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