Layla is the absolute BEST!
No matter how many questions or concerns i come to her with she makes sure to address every single one before i walk out of the building during maint
No matter how many questions or concerns i come to her with she makes sure to address every single one before i walk out of the building during maintenance. Layla makes this seamless and easy for me every single time. Thank you Layla for all that you do!
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by sydneyst99
Service Price Transparency
Great team and helpful when I needed my questions
answered! I didn’t have to wait for anyone my entire visit.
answered! I didn’t have to wait for anyone my entire visit.
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by tnbstone
Service Price Transparency
May 02, 2025 -
Toyota of Brookfield responded
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Layla is a very caring person.
She’s always genuinely glad to see you and is dedicated to giving the best service possible.
She’s always genuinely glad to see you and is dedicated to giving the best service possible.
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by hereinWI
Service Price Transparency
Jan 31, 2025 -
Toyota of Brookfield responded
Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please don't hesitate to reach out if there's anything additional we can do for you.
Marcus is sales was great to deal with.
Had a few issues witth the vehicle and Layla in service was very helpful in resolving the issues. Chelsea in sales also did a great job in resolving
Had a few issues witth the vehicle and Layla in service was very helpful in resolving the issues. Chelsea in sales also did a great job in resolving our problem. Thanks to all of them for being kind and helpful.
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by Srmiller2
Nov 22, 2024 -
Toyota of Brookfield responded
Hi, we're so happy we were able to help you out! We hope you have a great day!
Great service and expediting waiting room was very
accomodating and stocked but very crowded the checkout lady also did not know how to interpret the bill😕
accomodating and stocked but very crowded the checkout lady also did not know how to interpret the bill😕
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by barb.rozek
Service Price Transparency
Nov 07, 2024 -
Toyota of Brookfield responded
Hi, we appreciate you for bringing this to our attention. Your feedback is invaluable to us. Rest assured, we take your concerns seriously, and a management team member will contact you shortly to address the issues you've raised. Thank you for your patience and for allowing us to make things right.
Their snacks and drinks are A+ especially during
maintenance that takes longer to perform. SAs also keep you informed via text
maintenance that takes longer to perform. SAs also keep you informed via text
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by Mike Coach
Service Price Transparency
Oct 05, 2024 -
Toyota of Brookfield responded
We're glad to hear our staff took such great care of you, Mike! We hope we can continue to be of service to you down the road!
All of my dealings with Brookfield Toyota have been
positive. The personnel have all been great. My recent dealings with Layla of the service department were great. Layla is friendly and efficient. She
positive. The personnel have all been great. My recent dealings with Layla of the service department were great. Layla is friendly and efficient. She kept me posted about my service and I was in and out in a very short time.
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by bayerdonna68
Service Price Transparency
Sep 06, 2024 -
Toyota of Brookfield responded
Hi, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.
Layla was helpful from start to finish.
Highly recommend people see her for care service!
Highly recommend people see her for care service!
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by danielharford7
Service Price Transparency
Jun 15, 2024 -
Toyota of Brookfield responded
Hi, thank you for your support! We're happy we could help. Thanks again for the recommendation, and have an amazing day!
Layla Kemp was very knowledgeable about what was going on
with my vehicle. I was kept informed of the progress. She is very pleasant to work with!!
with my vehicle. I was kept informed of the progress. She is very pleasant to work with!!
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by Kevin.karnuth
Service Price Transparency
Jun 15, 2024 -
Toyota of Brookfield responded
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please don't hesitate to reach out if there's anything additional we can do for you.
Layla is amazing!
! She completely understands any concern I bring to her, speaks to me in a way that’s easy to understand, incredibly friendly, and such a pleasure to
! She completely understands any concern I bring to her, speaks to me in a way that’s easy to understand, incredibly friendly, and such a pleasure to work with! Definitely see her for all of your service needs!
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by Mike
Service Price Transparency
Mar 04, 2024 -
Toyota of Brookfield responded
Hi Mike, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!