Layne Ciminel

To begin the 3 percent service charge for using a credit card is extremely petty. This is supposed to be an upscale vehicle brand. We already pay a premium to the service department for any work done. My la card is extremely petty. This is supposed to be an upscale vehicle brand. We already pay a premium to the service department for any work done. My last. Is it was over 400 dollars which I have no problem using my debit card but you mean to tell me the dealership can't swallow 12 bucks for a customer to use a credit card? Ridiculous!!! More

by richard.cardimen Verified Customer Verified Customer

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Informative, helpful and accommodating. Mechanic was thorough and the appointment availability was accommodating. Thanks to Layne and Keith for helping. Mechanic was thorough and the appointment availability was accommodating. Thanks to Layne and Keith for helping. More

by KEN.HOOVER Verified Customer Verified Customer

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Great customer service Very convenient and accommodating Clean, friendly environment and quality workmanship Highly recommend Clean, friendly environment and quality workmanship Highly recommend More

by TG.WEIR Verified Customer Verified Customer

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Made recall appointment for 7:30 and said I would wait. Everything was finished in an hour, just as promised. Everything was finished in an hour, just as promised. More

by brazil535 Verified Customer Verified Customer

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They took their time answering questions I had. Very helpful. Helpful resetting my phone to CarPlay. Talked about possible upgrade with Jeremy Benson. Samantha helpful with Spitzer App. Very helpful. Helpful resetting my phone to CarPlay. Talked about possible upgrade with Jeremy Benson. Samantha helpful with Spitzer App. More

by JSommerconst Verified Customer Verified Customer

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Great service department and sales staff. Clean waiting area and restroom. Overall good experience thanks Clean waiting area and restroom. Overall good experience thanks More

by ROBERTKURTH14 Verified Customer Verified Customer

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Upon arrival, Keith took care of initiating the work order. In the customer waiting area, I spoke with my sales rep (Jeremy) about how much I like my RDX. When my vehicle was done, Layne Ciminel complet order. In the customer waiting area, I spoke with my sales rep (Jeremy) about how much I like my RDX. When my vehicle was done, Layne Ciminel completed the paperwork & I paid accordingly. All 3 of these individuals were congenial, highly professional & focused on making sure I was a satisfied customer. More

by lgmorelli Verified Customer Verified Customer

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It was a nice waiting room. Layne was helpful. The recalled item took close to a year or more to get in to do but once they had it I was able to get it done quickly. I had one m Layne was helpful. The recalled item took close to a year or more to get in to do but once they had it I was able to get it done quickly. I had one minor issue but it was easy to correct from the phone call I made. More

by dzielskid Verified Customer Verified Customer

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Spitzer has a very friendly staff and customer service oriented approach. It is definitely a place that I trust with my vehicle. They are honest and value their clients! oriented approach. It is definitely a place that I trust with my vehicle. They are honest and value their clients! More

by JCARBERRY23 Verified Customer Verified Customer

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We were very satisfied with our transmission flush. We were there for three hours but they drove us to Bob Evan’s for breakfast so I wait seemed shorter. We were there for three hours but they drove us to Bob Evan’s for breakfast so I wait seemed shorter. More

by MALINDA.KRCHNAK Verified Customer Verified Customer

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