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Layne Ciminel
Layne Ciminel at Spitzer Acura

Layne Ciminel

Service Advisor

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.9
564 Reviews
4.9

564 Reviews

Write a Review

564 Reviews of Layne Ciminel

November 12, 2025

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Employee Rating

Great they offer loaner car makes going to dealer very comfortable and no hassle dealing with them More

by WHITEHALLBRIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 12, 2025

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

November 10, 2025

Dealership Rating
Employee Rating

Nice accommodations and Layne is always knowledgeable and forthcoming with expectations. Basically he is amazing! More

by Kathygeraci27
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Nov 11, 2025

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 08, 2025

Dealership Rating
Employee Rating

Mixed information on the state of my automobiles is quite concerning. Also , I wonder if I am able to trust the dealership about the sale of your new automobiles and also about the service needed on my cars! More

by Dcnicholson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Layne Ciminel

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Nov 11, 2025

Spitzer Acura responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 07, 2025

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Employee Rating

Layne is always professional . He is knowledgeable and always able to provide advise and direction..is totally trustworthy and a pleasure to work with. Thank you to him...he is an a More

by samunson47
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Nov 08, 2025

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

November 06, 2025

Dealership Rating
Employee Rating

Great service with available times that fit my schedule. Always a pleasant atmosphere and people are kind and knowledgeable More

by sbraddell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson, Albert Malone, Jeanine Malone, Samantha Baker

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Nov 06, 2025

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 04, 2025

Dealership Rating
Employee Rating

They always do a great job There always listen to your question and answers them. They take the time to be pleasant and helpful.they do there best to make your visit pleasant More

by JANICERHAINES
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Nov 05, 2025

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

October 25, 2025

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Employee Rating

The service team at Spitzer Acura was great. Layne made the scheduling process very easy. More

by antonio.fontana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson, Albert Malone, Jeanine Malone, Samantha Baker

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Oct 25, 2025

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 21, 2025

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Employee Rating

My car work was completed on time as promised and the outside was washed. Good job!! More

by TSMONTY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson, Albert Malone, Brenda Roithner

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Oct 22, 2025

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 17, 2025

Dealership Rating
Employee Rating

I have had many experiences where I felt like I was being over charged, not communicated with in a timely fashion and not met with a fair resolution to my service needs. More

by Jpysola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Albert Malone, Jeanine Malone

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Oct 20, 2025

Spitzer Acura responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 15, 2025

Dealership Rating
Employee Rating

Excellent job by. Albert Malbec and the mechanic,,couldn’t be more pleased.Saved me problems please thank them both for me More

by aid-mer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson, Albert Malone, Jeanine Malone, Samantha Baker

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Oct 15, 2025

Spitzer Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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