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Layne Ciminel
Layne Ciminel at Spitzer Acura

Layne Ciminel

Service Advisor

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.9
552 Reviews
4.9

552 Reviews

Write a Review

552 Reviews of Layne Ciminel

October 07, 2025

Dealership Rating
Employee Rating

Thanks for your services. Everyone is always very polite and professional with me. Please let me know if I can ever help you. More

by maxallister216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Guy, Ryan Capozoli, Keith Knowlson, Dalton Bruni, Laura Colby, Albert Malone, Jeanine Malone, Samantha Baker

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Oct 07, 2025

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 07, 2025

Dealership Rating
Employee Rating

Service is very pricey. But Layne is great. Never had success buying a car there but I service my vehicle there. More

by barnhart1033
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Oct 07, 2025

Spitzer Acura responded

We are very happy to hear that Layne provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

October 05, 2025

Dealership Rating
Employee Rating

This is the only place that I will buy and service any of my current and future vehicles More

by richard.cardimen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Capozoli, Lynn Osborn, Laura Colby, Brenda Roithner

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Oct 06, 2025

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 02, 2025

Dealership Rating
Employee Rating

Always happy with the service. Layne was informative and got our vehicle into service and completed when needed. More

by Tannersdad45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2025

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

September 30, 2025

Dealership Rating
Employee Rating

Lane is great! He has been that way the entire time he’s been there More

by Edward Quinque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 30, 2025

Spitzer Acura responded

Edward, Thank you for recognizing Lane’s consistent dedication and great service! We truly appreciate your feedback and look forward to continuing to provide you with excellent experiences.

September 30, 2025

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Employee Rating

Very friendly dealership. Lyn was very proactive and supportive through the entire sales process. The MDX advance is a very comfortable car with all the features in a luxury c More

by SUNDARAN24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Capozoli, Laura Colby, Albert Malone

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Sep 30, 2025

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

September 29, 2025

Dealership Rating
Employee Rating

I always take my MDX to Spitzer for their excellent service. I trust I am in good hands. More

by Marymarcanio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeanine Malone

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Sep 29, 2025

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

September 14, 2025

Dealership Rating
Employee Rating

Layne and crew are always great. Got me in and out while I waited - and honestly I showed up on the wrong day. More

by GREGGJOHNSON703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 14, 2025

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

September 10, 2025

Dealership Rating
Employee Rating

Great service overall. All work completed timely inclusing recall item. Service Advisor Layne Ciminel was particularly helpful. More

by mkatich712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 10, 2025

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 09, 2025

Dealership Rating
Employee Rating

This is my 3rd Acura from Spitzer. Always experience great customer service. Great people to work with. More

by JLVASALANI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lynn Osborn, Laura Colby

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Sep 09, 2025

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

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