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Layne Ciminel
Layne Ciminel at Spitzer Acura

Layne Ciminel | Page 17

Service Advisor

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.9
588 Reviews
4.9

588 Reviews

Write a Review

588 Reviews of Layne Ciminel

January 18, 2025

Dealership Rating
Employee Rating

The entire experience was good with the exception of the TV loop that was playing while I was waiting. This was more than made up for by the treats and beverages available while I waited. More

by martd4u
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson

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Jan 19, 2025

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 17, 2025

Dealership Rating
Employee Rating

Always good dealing with Layne! Simple process in and out. The first oil change being complementary was a nice touch. More

by THEOBWARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2025

Spitzer Acura responded

Theo, Thank you for providing us this amazing review. Layne will be over-joyed to hear that you added her to your splendid review, thank you. If you have any further questions, feel free to contact us here at the dealership. Safe travels!

January 17, 2025

Dealership Rating
Employee Rating

Good and quick service and personnel were courteous and professional Service dept. very knowledgeable and personable More

by HUSEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2025

Spitzer Acura responded

On behalf of everyone here at- Spitzer Acura, thank you for providing us with this amazing review. Our entire team will be overly excited to hear your very kind words, thank you.

January 15, 2025

Dealership Rating
Employee Rating

my appointment was at 10 am on monday; was taken care of promptly for my oil change More

by mlmaffio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson

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Jan 15, 2025

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Jan 15, 2025

mlmaffio responded

Sorry, Layne and Keith both get 5 stars

January 12, 2025

Dealership Rating
Employee Rating

I was taken care of in a timely manner and the service was as I expected, great! More

by Cabflb
Service Communication
Recommend Dealer
Yes
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Jan 13, 2025

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

January 11, 2025

Dealership Rating
Employee Rating

I brought my car in for a recall. The problem was resolved in the time I was quoted. More

by marykquinlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2025

Spitzer Acura responded

Thank you, Mary, for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

January 09, 2025

Dealership Rating
Employee Rating

My servicing experience at SPITZER ACURA was flawless. Layne was professional and courteous. I was pleased with the efficiency of the whole experience. More

by JPA497
Recommend Dealer
Yes
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Jan 10, 2025

Spitzer Acura responded

We are very happy to hear that Layne provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 08, 2025

Dealership Rating
Employee Rating

Friendly, fast and informed the whole way along the process. Very professional, nicely done. 5 stars More

by R1sportbiker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 08, 2025

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

January 05, 2025

Dealership Rating
Employee Rating

Very efficient scheduling and arrival process. Very clean shop. Professional in every aspect of service. More

by equines-lineman.0p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson

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Jan 06, 2025

Spitzer Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 05, 2025

Dealership Rating
Employee Rating

Always great service at Spitzer Acura! Repairs are well explained and the car always returned to me in excellent shape. More

by berdely2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson

Report | Print
Jan 06, 2025

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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