Layne Ciminel
Layne Ciminel at Spitzer Acura

Layne Ciminel

Assistant Service Manager

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.9
518 Reviews
4.9

518 Reviews

Write a Review

518 Reviews of Layne Ciminel

July 11, 2025

Dealership Rating
Employee Rating

The service department is always working to help the customer. They are honest, gave me option and recommendations for my unexpected car problem. It wasn't just this appointment, but every time I have a More

by KDKC109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha

Jul 11, 2025

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 11, 2025

Dealership Rating
Employee Rating

Lane has done an amazing job for me in my 14 years in Pittsburgh. I am moving to Columbus this month but wanted to thank him for all the great work and service since 2011. Best regards, Pat Ziller More

by PATZILLER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson

Jul 11, 2025

Spitzer Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 09, 2025

Dealership Rating
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Very clean showroom. The people are nice and friendly. All of my service visits went smoothly. More

by JBUNDA23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson

Jul 09, 2025

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 27, 2025

Dealership Rating
Employee Rating

Great to deal with, I would recommend buying a car from them,,Chris was amazing! More

by BEAVER.JONV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Griesmer, Ryan Capozoli

Jun 27, 2025

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 20, 2025

Dealership Rating
Employee Rating

Service department does a really good job. getting me in and out promptly. Coffees ok to. More

by p12holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson

Jun 20, 2025

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 17, 2025

Dealership Rating
Employee Rating

Layne did an excellent job scheduling and followi g up on our recall appointment We had to wait 2 weeks to get a loaner, but it worked out fine More

by BSICKLES17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2025

Spitzer Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 15, 2025

Dealership Rating
Employee Rating

The entire staff is always friendly and helpful. Adam is knowledgeable, efficient and friendly. They made it easy to do business there. More

by dana.trainor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Solomon

Jun 15, 2025

Spitzer Acura responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

June 09, 2025

Dealership Rating
Employee Rating

Very timely, professional, and always very easy to work with. Always feel valued and can trust the information I receive. More

by J.CLOPP46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson

Jun 09, 2025

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 02, 2025

Dealership Rating
Employee Rating

Great Service. Short wait to get my service completed. Thank you Al, Jeanne, Layne and Sam for all the help with answering my questions patiently and resolving the More

by CULLAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson , Al, Jeanne & Sam

Jun 02, 2025

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

May 31, 2025

Dealership Rating
Employee Rating

He was honest and easy to talk to. Didn't try to up sale extras More

by SMBALLANT82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Benson

May 31, 2025

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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