Great communication everything was done in a timely
manner great overall experience Will happily return
manner great overall experience Will happily return
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by mthralls
Verified Customer
Verified Customer
Other Employees Tagged:
Layne Ciminel
May 05, 2026 -
Spitzer Acura responded
Delighted to hear that Layne kept you informed and completed your Acura MDX service promptly. We look forward to welcoming you back.
It was a quick visit for a state inspection.
Layne was knowledgeable and polite. Prompt, professional service while I was waiting in the guest room.
Layne was knowledgeable and polite. Prompt, professional service while I was waiting in the guest room.
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by t.davyda
Verified Customer
Verified Customer
Other Employees Tagged:
Layne Ciminel
May 03, 2026 -
Spitzer Acura responded
Thank you for trusting our team with your Acura MDX inspection. We’re glad Layne could provide polite, knowledgeable assistance and that our crew delivered prompt, professional service while you waited. We look forward to serving you again.
Always a good experience .
I trust them I've been a customer for years because I've always been treated well
I trust them I've been a customer for years because I've always been treated well
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by Tanya N
Verified Customer
Verified Customer
Other Employees Tagged:
Layne Ciminel
Apr 30, 2026 -
Spitzer Acura responded
We appreciate your continued trust in having your Acura RDX serviced with us. Layne and the crew value your loyalty and look forward to welcoming you back.
I have done business with Spitzer for about 26 years now,
in the service, sales, and parts departments. The dealership has consistently provided excellent, responsive and friendly service. A very well-mana
in the service, sales, and parts departments. The dealership has consistently provided excellent, responsive and friendly service. A very well-managed organization!
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by SAMTAYLOR303
Verified Customer
Verified Customer
Service Price Transparency
Apr 24, 2026 -
Spitzer Acura responded
It’s impressive to see your loyalty to our sales, parts, and service teams over the past 26 years. We’re pleased our responsiveness and friendly approach have consistently met your expectations. Thank you for trusting us with your Acura needs and we look forward to serving you again.
See my earlier post on my text.
Absolutely a 5+ your service department is a primary reason I bought 7 cars and RDX. Also Adam is a great sales person. I often recommend Spitzer to
Absolutely a 5+ your service department is a primary reason I bought 7 cars and RDX. Also Adam is a great sales person. I often recommend Spitzer to my friends and if I am asked.
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by TBENINTEND
Verified Customer
Verified Customer
Other Employees Tagged:
Layne Ciminel
Apr 22, 2026 -
Spitzer Acura responded
We’re delighted that our Acura service department has been such a key factor in your loyalty over seven vehicle purchases. Thank you for recommending us to your friends. Layne and our entire team look forward to serving you for many miles ahead.
Always a pleasure.
Work is done quickly and efficiently, and the staff is always present.
Work is done quickly and efficiently, and the staff is always present.
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by WANDMMIKUS
Verified Customer
Verified Customer
Other Employees Tagged:
Layne Ciminel
Apr 07, 2026 -
Spitzer Acura responded
Layne and our staff are glad we could complete your Acura MDX service swiftly and attentively. We appreciate you noting our team’s focus and efficiency. We look forward to your next visit.
Quick and easy.
..transparent and courteous...Always friendly and helpful Great people great service great dealership great work
..transparent and courteous...Always friendly and helpful Great people great service great dealership great work
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by gbezek
Verified Customer
Verified Customer
Other Employees Tagged:
Layne Ciminel
Apr 06, 2026 -
Spitzer Acura responded
Layne and our team are delighted to hear your Acura TLX service was quick, transparent, and courteous. Thank you for noting the friendly and helpful support throughout your visit.
the service dept at Spitzer are what keep me as a Spitzer
return customer! LAYNE is EXCEPTIONAL - John is also great
return customer! LAYNE is EXCEPTIONAL - John is also great
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by dfmarano71
Verified Customer
Verified Customer
Other Employees Tagged:
Layne Ciminel
Apr 01, 2026 -
Spitzer Acura responded
Thank you for your five-star review and for trusting our team with your Acura MDX. We’re delighted that Layne’s exceptional attention keeps you coming back for service. Please let us know whenever you need assistance.
I would like to thank Lane for being so accommodating at
my last service visit. I was very pleased with the service!!
my last service visit. I was very pleased with the service!!
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by STEPHAFAULK
Verified Customer
Verified Customer
Service Price Transparency
Mar 29, 2026 -
Spitzer Acura responded
Thank you for trusting us with your Acura RDX. Layne is pleased to hear you felt accommodated during your service visit and that everything met your expectations. We look forward to servicing your vehicle again.
To begin the 3 percent service charge for using a credit
card is extremely petty. This is supposed to be an upscale vehicle brand. We already pay a premium to the service department for any work done. My la
card is extremely petty. This is supposed to be an upscale vehicle brand. We already pay a premium to the service department for any work done. My last. Is it was over 400 dollars which I have no problem using my debit card but you mean to tell me the dealership can't swallow 12 bucks for a customer to use a credit card? Ridiculous!!!
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by richard.cardimen
Verified Customer
Verified Customer
Other Employees Tagged:
Layne Ciminel
Mar 25, 2026 -
Spitzer Acura responded
Richard, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Mar 25, 2026 -
Spitzer Acura responded
Richard, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
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