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Layne Ciminel
Layne Ciminel at Spitzer Acura

Layne Ciminel

Assistant Service Manager

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.9
320 Reviews
4.9

320 Reviews

Write a Review

320 Reviews of Layne Ciminel

April 23, 2024

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Excellence on every turn starting with Sales to Service! on my 2nd Acura and plan to have them a long time! More

by MARTYSPANNER17
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Layman, Keith Knowlson

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Apr 24, 2024

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 20, 2024

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Excellent service with loaner car. Found the problem and ordered what was needed. Thank you More

by RENEELINGLE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Griesmer

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Apr 22, 2024

Spitzer Acura responded

Thank you, Renee, for your very kind review. We strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

April 16, 2024

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Have been dealing with Laynce and Spitzer service for over 10 years and have always had a great experience. More

by EFORTWANGL
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Recommend Dealer
Yes
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Apr 17, 2024

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Layne and our team, and we look forward to working with you again.

April 15, 2024

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excellent experiences and work was performed in time. I was explained in detail what kind of service needs to be done on car. More

by AJAIN17760
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Workmanship
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Recommend Dealer
Yes
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Apr 15, 2024

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 12, 2024

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Layne and Spitzer did a great job mounting and balancing my wheels. Layne helped me unload and (later in the day) load my wheels into my vehicle. Thanks for your help! More

by mike.cromp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson

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Apr 12, 2024

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy that Layne met your expectations. Thank you again for choosing Spitzer Acura; we look forward to having you as one of our valued customers for many more years!

April 11, 2024

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I’ve had nothing but positive interactions with Spitzer, from sales to service to financing. More

by APritchard
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: John Layman, Lynn Osborn, Dalton Bruni

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Apr 11, 2024

Spitzer Acura responded

Thanks for your feedback on your recent visit to Spitzer Acura. It's great to hear that we were able to assist you and that you had such a positive experience.

April 11, 2024

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I had a few items that i wanted checked on my RDX and got a quick appointment and the items i wanted checked plus several others and this was done at no cost to me. I don’t think i could have received this s More

by JOEMOON2348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Layman

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Apr 11, 2024

Spitzer Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 10, 2024

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Layne is fast and efficient. Great communication about the progress of the service. Spitzer has a nice waiting area. More

by ljk0705
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 10, 2024

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear Layne and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 08, 2024

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Layne was awesome, he kept me update on the process of the service being performed on my vehicle. It was a very pleasant visit while I waited for my vehicle. Everything was great with my service, as alway More

by E Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 08, 2024

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Layne met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

April 05, 2024

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Everyone that I had to deal with was very professional & friendly. The experience was extremely easy. More

by Kcoppola62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Layman, Keith Knowlson

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Apr 06, 2024

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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