Keith Knowlson
Keith Knowlson at Spitzer Acura

Keith Knowlson

Assistant Service Manager

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.9
118 Reviews
4.9

118 Reviews

Write a Review

118 Reviews of Keith Knowlson

October 30, 2024

Dealership Rating
Employee Rating

I regret buying a car from Spitzer. I feel and I've been told by everyone who's heard what happened that I got ripped off by Spitzer. And also, no lender car, even though I purchased a More

by gim1673
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Layne Ciminel

October 29, 2024

Dealership Rating
Employee Rating

Layne exemplifies great customer service, is knowledgeable and is one of the main reasons that I bring my vehicle to Spitzer. More

by LBURK11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

Oct 29, 2024

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad Layne was able to help, and we hope to see you again!

October 27, 2024

Dealership Rating
Employee Rating

I alway have a good experience at Spitzer Acura. Professional service team. I’ve never had a problem. More

by cwhitchens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

Oct 27, 2024

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

October 21, 2024

Dealership Rating
Employee Rating

Spitzer Acura has always been top-notch on their service. They have a very accommodating staff and facility. More

by TALERICO61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

Oct 21, 2024

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 12, 2024

Dealership Rating
Employee Rating

Lynn was helped us each step of the way. She made it easy to trade in my old MDX for a new MDX. We appreciate her professionalism. More

by HERRMANN.MARY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Lynn Osborn

Oct 13, 2024

Spitzer Acura responded

Thank you, Mary, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Spitzer Acura are glad to have you as a customer.

October 04, 2024

Dealership Rating
Employee Rating

Work was done in a timely manner. I was able to get a loaner and Layne was very professional and organized. I recommend Spitzer Acura. More

by JILLBRODBECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

Oct 06, 2024

Spitzer Acura responded

It's great to hear that Layne were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

October 01, 2024

Dealership Rating
Employee Rating

Very satisfied with the service and service manager work was completed in a timely manner. I have already scheduled my annual State Inspection for November. More

by DREW.SKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

Oct 02, 2024

Spitzer Acura responded

Drew, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

September 28, 2024

Dealership Rating
Employee Rating

Everyone was accommodating, kind, helpful and made us feel comfortable while we waited. The mechanics and garage staff was very friendly and knowledgeable. Our vehicle was well taken care of and very cle More

by CW217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2024

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

September 22, 2024

Dealership Rating
Employee Rating

Spitzer Acura provides great service each and every time I bring my vehicle in for service. All of the staff that I encounter are warm and friendly. My tech is very personable. Spitzer is always a hit and More

by DDSMSNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

Sep 24, 2024

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

September 20, 2024

Dealership Rating
Employee Rating

Service was performed to my expectation and in a timely manner while I waited. Staff was knowledgeable and kept me informed. More

by cvchel2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

Sep 22, 2024

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

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