Layne Ciminel
Layne Ciminel at Spitzer Acura

Layne Ciminel | Page 29

Service Advisor

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.9
588 Reviews
4.9

588 Reviews

Write a Review

588 Reviews of Layne Ciminel

April 05, 2024

Dealership Rating
Employee Rating

Layne was very helpful in getting me a loaner car and got me taken care of quickly. More

by STEVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 06, 2024

Spitzer Acura responded

Thank you for the kind words for Layne and our service department! We look forward to sharing your compliments with them. Don't hesitate to let us know if we can further assist you.

April 04, 2024

Dealership Rating
Employee Rating

Spitzer is all-around the best dealership that I have ever dealt with. I travel 30 miles to get to them, so that tells a lot. More

by ikedog1500315003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2024

Spitzer Acura responded

It's great to hear that Layne was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

April 04, 2024

Dealership Rating
Employee Rating

Great customer service and quality workmanship! Very timely and efficient in the completion of the work!! More

by TG.WEIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2024

Spitzer Acura responded

Thank you! Layne and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

April 03, 2024

Dealership Rating
Employee Rating

I made an appointment for my 2023 RDX for a warranty covered issue. John greeted me immediately upon arriving and I was on way in five minutes. I picked up my car later in the day and it was washed and More

by RFIREWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson , John Layman

Apr 03, 2024

Spitzer Acura responded

Thank you for your very kind service review. John and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

March 31, 2024

Dealership Rating
Employee Rating

Have had great service on two cars over many years. Work has always been fine More

by BOBJMEYERJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2024

Spitzer Acura responded

It has been a pleasure serving you, Bob. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

March 30, 2024

Dealership Rating
Employee Rating

John attempted to hustle my wife for $1200 new tires to pass inspection. Kind enough to give her a 2 week deadline for her to bring “my vehicle” back and not get charged again. More

by pmifsud303
Recommend Dealer
Yes

Other Employees Tagged: John Layman

Mar 31, 2024

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

March 29, 2024

Dealership Rating
Employee Rating

Easy to schedule, quick service from the service department. Will come back for sure. Yes More

by Garycondon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2024

Spitzer Acura responded

Thank you, Gary, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again.

March 29, 2024

Dealership Rating
Employee Rating

I know I am always in good hands at Spitzer. I wouldn’t go anywhere else for service. More

by SYLVIA F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2024

Spitzer Acura responded

Sylvia, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 28, 2024

Dealership Rating
Employee Rating

The dealership is conveniently located, has convenient hours, access to needed parts and knowledgeable employees. More

by KEN.HOOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2024

Spitzer Acura responded

Ken, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 28, 2024

Dealership Rating
Employee Rating

The service department provided the service I expected. Layne did a great job in keeping me apprised of the progress of the service. More

by BAUERDJSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2024

Spitzer Acura responded

Thanks for sharing your thoughts about your service experience with Spitzer Acura. Layne and our team appreciate your business and hope to see you again soon!

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