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Lea Clarke
Lea Clarke at Santa Cruz Toyota

Lea Clarke

Service Consultant

Santa Cruz Toyota

4200 Auto Plaza Dr
Capitola, CA 95010

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4.9
51 Reviews

I have 20 years of automotive experience. Needs based recommendations, non- aggressive sales approach and empathy are my strong points. I live in the Santa Cruz mountains with my family. We will often be seen enjoying our local restaurants and beaches.

Dealership Experience

3 yrs, 6 mos

Specialties & Trainings

In-vehicle technology

4.9

51 Reviews

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51 Reviews of Lea Clarke

July 03, 2026

Dealership Rating
Employee Rating

Friendly I'll take my car there because it's the best deal. And it's fast No More

by forthedows
Recommend Dealer
Yes

Other Employees Tagged: Lea Clarke

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Jul 04, 2026

Santa Cruz Toyota responded

Thank you for highlighting the friendly and fast service you received from Lea for your Toyota RAV4. We’re glad our pricing met your expectations and look forward to your next visit.

July 01, 2026

Dealership Rating
Employee Rating

Buyer needs to double check everything, triple check before signing off on any service. They can be forgetful. More

by jonpaulbones
Recommend Dealer
Yes

Other Employees Tagged: Lea Clarke

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Jul 02, 2026

Santa Cruz Toyota responded

Thank you for taking the time to share this. We are sorry you had a less-than-outstanding experience. I would like to speak with you so we can correct this. Please reach out at your earliest availability! - Simon Bachir, General Manager, simonb@santacruztoyota.com

June 30, 2026

Dealership Rating
Employee Rating

Lea and the man who greeted me at drive-in are courteous and efficient. Lea kept in touch and service was quick and restricted to necessities. More

by nbrokaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 30, 2026

Santa Cruz Toyota responded

Lea’s frequent updates and our drive-in greeting made the visit both courteous and efficient. We’re pleased your Prius c maintenance was completed swiftly and focused solely on necessary work. Thank you for trusting us with your Toyota service.

June 25, 2026

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Employee Rating

Always on time, courteous and friendly. Respond thoroughly to my questions. Ask me if I need anything else. More

by mtustin
Recommend Dealer
Yes

Other Employees Tagged: Lea Clarke

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Jun 25, 2026

Santa Cruz Toyota responded

It’s wonderful to hear our team provided timely, friendly, and thorough service for your Toyota. Lea appreciates your feedback and looks forward to assisting you again.

June 23, 2026

Dealership Rating
Employee Rating

Was not informed that car was ready. Lied about checkups not performed Tag was not changed More

by araro3000
Recommend Dealer
No

Other Employees Tagged: Lea Clarke

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Jun 24, 2026

Santa Cruz Toyota responded

We appreciate you sharing this with us. We strive to provide our customers with 5-star service, and we would like to speak with you to correct any issues. Please reach out at your earliest convenience. - Simon Bachir, General Manager, simonb@santacruztoyota.com

June 13, 2026

Dealership Rating
Employee Rating

They were very professional and handled the situation like they always do Well, I'm to say they were very professional and handled the situation like professionals More

by russellbrad2
Recommend Dealer
Yes

Other Employees Tagged: Lea Clarke

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Jun 13, 2026

Santa Cruz Toyota responded

It’s great to hear that Lea and our team handled your Toyota Crown service with professionalism. We appreciate your feedback and look forward to assisting you again.

June 13, 2026

Dealership Rating
Employee Rating

Both Lea and the tech (whose name I wish I remembered) worked diligently and with kindness to figure out what was happening with my car and were able to solve the issue. More

by sarah90
Recommend Dealer
Yes

Other Employees Tagged: Lea Clarke

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Jun 13, 2026

Santa Cruz Toyota responded

It’s wonderful to hear that Lea and our technician worked diligently and kindly to diagnose and fix your Toyota Camry. We appreciate you taking the time to share your experience. We look forward to helping you again.

May 27, 2026

Dealership Rating
Employee Rating

Good service You charge too much for alignments You should have a cheaper price if you don’t have to adjust the tears. More

by Ron Maysenhalder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mikell Johnson

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May 28, 2026

Santa Cruz Toyota responded

Thank you for the great review and your business! Our team truly enjoyed having you here, and we wish you all the best. See you next time!

May 27, 2026

Dealership Rating
Employee Rating

Lea was good. Drivers were good. All issues resolved. Text alerts worked well. Appreciated the good service More

by stevos2000
Recommend Dealer
Yes

Other Employees Tagged: Lea Clarke

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May 27, 2026

Santa Cruz Toyota responded

We appreciate you sharing your experience. Lea and our drivers were glad to help get your Prius running smoothly, and we’re happy the text alerts kept you informed. Thank you for trusting us with your Toyota service.

May 27, 2026

Dealership Rating
Employee Rating

They are always very honest about how long it will take, the waiting area is very nice but it is also nice to have the shuttle option! More

by kbaosborn
Recommend Dealer
Yes

Other Employees Tagged: Lea Clarke

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May 27, 2026

Santa Cruz Toyota responded

Thank you so much for the great review and your busienss! Our team enjoyed having you here, and we wish you many happy and safe miles. See you next time!

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