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Lea Clarke

Overview Reviews (70) Inventory (210)

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Lea Clarke

Service Consultant

Santa Cruz Toyota

4200 Auto Plaza Dr
Capitola, CA 95010

I have 20 years of automotive experience. Needs based recommendations, non- aggressive sales approach and empathy are my strong points. I live in the Santa Cruz mountains with my family. We will often be seen enjoying our local restaurants and beaches.

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4.8

70 Reviews

Overview Reviews (70) Inventory (210)

Dealership Experience

3 yrs, 8 mos

Specialties & Trainings

In-vehicle technology

4.8

70 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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70 Reviews of Lea Clarke

September 19, 2026

Dealership Rating

Employee Rating

Experiences Not so good, multiple troublesome situations No one is accountable? maybe don't care?, just doing what the boss has told them? No one is accountable? maybe don't care?, just doing what the boss has told them? More

by brubartdds

Verified Customer

Recommend Dealer

Other Employees Tagged: Lea Clarke

September 17, 2026

Dealership Rating

Employee Rating

I am happy with the outcome. Had to fight Toyota to get server side software reset and dealership helped make it happen and service was good. Lea made sure everything was complet Had to fight Toyota to get server side software reset and dealership helped make it happen and service was good. Lea made sure everything was completed More

by ChrisB

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robin Steinberg

Sep 17, 2026 -

Santa Cruz Toyota responded

Knowing that our assistance in securing the server side software reset and the service on your Toyota bZ left you happy means a lot to our service department. Lea was pleased to ensure everything was completed. Thank you for the five-star rating.

September 15, 2026

Dealership Rating

Employee Rating

Great customer service but had to bring my car back because they didn't test drive and notice that the tires were out of balance after rotating them. because they didn't test drive and notice that the tires were out of balance after rotating them. More

by guerrakellie

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lea Clarke

Sep 16, 2026 -

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

September 11, 2026

Dealership Rating

Employee Rating

Very professional I like the peaceful atmosphere and they did a very good job to take care of my car did a very good job to take care of my car More

by vantvu06

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lea Clarke

Sep 12, 2026 -

Santa Cruz Toyota responded

Thank you for the five-star rating! We’re glad you found our atmosphere peaceful and professional, and that your Corolla Cross received the care it deserves.

September 11, 2026

Dealership Rating

Employee Rating

Lea Clarke, is amazing! She really represents SANTA CRUZ TOYOTA, she answered all of my questions about my car service. This is the first time that I feel very comfortab She really represents SANTA CRUZ TOYOTA, she answered all of my questions about my car service. This is the first time that I feel very comfortable and welcome. She was Very SWEET AND PROFESSIONAL! Thank you, MARIA P. More

by maria_p921

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 11, 2026 -

Santa Cruz Toyota responded

Thank you for taking the time to share your experience with us. It was such a pleasure having you here, and we hope to see you again.

September 08, 2026

Dealership Rating

Employee Rating

Service contact Lea was fantastic Refreshing after last few services at SC Toyota Next time we”ll request her. Car was done on time few services at SC Toyota Next time we”ll request her. Car was done on time More

by cmojaver

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 08, 2026 -

Santa Cruz Toyota responded

Knowing that Lea provided standout support and that your Sienna was ready promptly is very rewarding for our service department. We’re delighted you plan to request her again for your next visit.

September 08, 2026

Dealership Rating

Employee Rating

Despite being vary busy, they got the service completed in record time! The staff is always highly professional. in record time! The staff is always highly professional. More

by jennifer.l.grove

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lea Clarke

Sep 08, 2026 -

Santa Cruz Toyota responded

Our service team is pleased we could complete the service on your Toyota Corolla so swiftly despite a busy schedule. It’s rewarding to know you found our team both professional and prompt.

September 02, 2026

Dealership Rating

Employee Rating

Great Professionalism. Mindful of my time. Great Professionalism. Mindful of my time. Great Professionalism. Mindful of my time. Mindful of my time. Great Professionalism. Mindful of my time. Great Professionalism. Mindful of my time. More

by chrismi

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lea Clarke

Sep 02, 2026 -

Santa Cruz Toyota responded

Knowing that the service on your Lexus ES 350 felt professional and respectful of your time is rewarding. Your kind words and five-star rating mean a great deal to our service team.

August 25, 2026

Dealership Rating

Employee Rating

Very friendly and not pushy. I was able to negotiate a price that fit my budget with the help of Bob, who recently retired. He was great! I was able to negotiate a price that fit my budget with the help of Bob, who recently retired. He was great! More

by Pterobird

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 25, 2026 -

Santa Cruz Toyota responded

It’s rewarding to know our friendly, pressure-free approach during the service on your Toyota Corolla Hybrid resonated with you. Our service department is pleased we could find a price that fit your budget, and we’re glad one of our advisors could support you so effectively.

August 25, 2026

Dealership Rating

Employee Rating

Everyone is very friendly and professional always asking if I need help, and the courtesy shuttle drivers are also friendly and talkative which makes the ride go by quicker. if I need help, and the courtesy shuttle drivers are also friendly and talkative which makes the ride go by quicker. More

by declined6

Verified Customer

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mikell Johnson

Aug 25, 2026 -

Santa Cruz Toyota responded

Your comments about our service team’s attentiveness and professional approach really capture what we aim for during every Venza service. Knowing that our shuttle drivers’ friendly conversation made the ride feel quicker is very rewarding.

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