Lea Clarke

Very friendly and not pushy. I was able to negotiate a price that fit my budget with the help of Bob, who recently retired. He was great! I was able to negotiate a price that fit my budget with the help of Bob, who recently retired. He was great! More

by Pterobird Verified Customer Verified Customer

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Everyone is very friendly and professional always asking if I need help, and the courtesy shuttle drivers are also friendly and talkative which makes the ride go by quicker. if I need help, and the courtesy shuttle drivers are also friendly and talkative which makes the ride go by quicker. More

by declined6 Verified Customer Verified Customer

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Lea Clarke was very polite and professional, she answered all my questions and got me a ride while my car was being worked on. all my questions and got me a ride while my car was being worked on. More

by Raq_mac66 Verified Customer Verified Customer

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Great experience, fast and easy I was really happy with how easy and fast it was to get my car serviced at Toyota Santa Cruz how easy and fast it was to get my car serviced at Toyota Santa Cruz More

by timmich Verified Customer Verified Customer

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The team worked together. While Lea checked us in with detailed notes. They were addressed. Kyle followed up and gave me a tutorial on how my computer works. While Lea checked us in with detailed notes. They were addressed. Kyle followed up and gave me a tutorial on how my computer works. More

by cypresscape Verified Customer Verified Customer

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Purchase of car, finance stole $2000 from us-- discounted trade in by $1000, didn't honor agreed price I found on Santa Cruz Toyota website, another $1000 trade in by $1000, didn't honor agreed price I found on Santa Cruz Toyota website, another $1000 More

by rocc.truitt Verified Customer Verified Customer

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Good service! I think Lea was great, she's an asset to your business. Give her a raise! I think Lea was great, she's an asset to your business. Give her a raise! More

by ralph35 Verified Customer Verified Customer

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I came to ask for advice and options on dealing with a front bumper panel that had come loose. I agreed to an oil change that was due. The estimate of recommended work came to over $2,500!. I declined it front bumper panel that had come loose. I agreed to an oil change that was due. The estimate of recommended work came to over $2,500!. I declined it all. When i went to get my car they had done a full diagnostic workup that i did NOT authorize or expect, and charged me $230 for it, without even address the issue I came in for. I paid for the entire bill, which included the oil change and gasket I had authorized, but was NOT HAPPY with the $230 charge!!! I felt they had found a way tp get more money out of me without even suggesting options. I took my car to a good locally owned shop that gave me the interim fix I needed in 15 minutes and didn’t even charge me, and we discussed future options. I will avoid coming to Toyota of SC in the future. More

by Cynthia mathews Verified Customer Verified Customer

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I have found all employees to be very helpful and courteous. Of course, ALL prices EVERYWHERE are way to dear! courteous. Of course, ALL prices EVERYWHERE are way to dear! More

by stephendgouge Verified Customer Verified Customer

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I'd give Lea a 100 if I could. The service department needs to give her a promotion and a raise. Extremely professional, prompt, and knowledgeable about all aspects of Toyota care, The service department needs to give her a promotion and a raise. Extremely professional, prompt, and knowledgeable about all aspects of Toyota care, Service, OEM upgrades and even nuanced car guy or gal concerns. Lea was great and I'd expect that level of customer service out of her counterparts there too. What wasn't cool (not Lea's fault but probably someone else's) was I paid 2700 dollars for service and I got my truck back covered in bird xxxx..... I would've appreciated a quick hose down no special treatment but I didn't expect to get it back covered in massive bird doo doo from the windshield to the rear of the camper. The guy at the parts counter was nice too, forgot his name but I geeked out with him over the new tundras More

by Saidayyad123 Verified Customer Verified Customer

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