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Lea Clarke

Overview Reviews (73) Inventory (182)

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Lea Clarke

Service Consultant

Santa Cruz Toyota

4200 Auto Plaza Dr
Capitola, CA 95010

I have 20 years of automotive experience. Needs based recommendations, non- aggressive sales approach and empathy are my strong points. I live in the Santa Cruz mountains with my family. We will often be seen enjoying our local restaurants and beaches.

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4.8

73 Reviews

Overview Reviews (73) Inventory (182)

Dealership Experience

3 yrs, 9 mos

Specialties & Trainings

In-vehicle technology

4.8

73 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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73 Reviews of Lea Clarke

October 16, 2026

Dealership Rating

Employee Rating

Lea is very knowledgeable and she explained everything that was to be done on my automobile and the cost! I was very impressed with her professionalism! that was to be done on my automobile and the cost! I was very impressed with her professionalism! More

by sreynolds38

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lea Clarke

October 12, 2026

Dealership Rating

Employee Rating

She was very pleasant and explained the process very clearly. My service was done in a reasonable time. It was a good experience. clearly. My service was done in a reasonable time. It was a good experience. More

by ofebaeza64

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lea Clarke

Oct 12, 2026 -

Santa Cruz Toyota responded

Thank you so much for the great review! Our team truly enjoyed having you here, and we wish you many happy and safe miles.

October 01, 2026

Dealership Rating

Employee Rating

Lea was informative and personal. Thank you for the wonderful service. I will return for my next service. Thank you for the wonderful service. I will return for my next service. More

by debirk

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lea Clarke

Oct 01, 2026 -

Santa Cruz Toyota responded

Thank you for the great review! See you next time.

September 19, 2026

Dealership Rating

Employee Rating

Experiences Not so good, multiple troublesome situations No one is accountable? maybe don't care?, just doing what the boss has told them? No one is accountable? maybe don't care?, just doing what the boss has told them? More

by brubartdds

Verified Customer

Recommend Dealer

Other Employees Tagged: Lea Clarke

Sep 21, 2026 -

Santa Cruz Toyota responded

Thank you for taking the time to share this. We are sorry you had a less-than-outstanding experience. I would like to speak with you so we can correct this. Please reach out at your earliest availability! - Simon Bachir, General Manager, simonb@santacruztoyota.com

September 17, 2026

Dealership Rating

Employee Rating

I am happy with the outcome. Had to fight Toyota to get server side software reset and dealership helped make it happen and service was good. Lea made sure everything was complet Had to fight Toyota to get server side software reset and dealership helped make it happen and service was good. Lea made sure everything was completed More

by ChrisB

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robin Steinberg

Sep 17, 2026 -

Santa Cruz Toyota responded

Knowing that our assistance in securing the server side software reset and the service on your Toyota bZ left you happy means a lot to our service department. Lea was pleased to ensure everything was completed. Thank you for the five-star rating.

September 15, 2026

Dealership Rating

Employee Rating

Great customer service but had to bring my car back because they didn't test drive and notice that the tires were out of balance after rotating them. because they didn't test drive and notice that the tires were out of balance after rotating them. More

by guerrakellie

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lea Clarke

Sep 16, 2026 -

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

September 11, 2026

Dealership Rating

Employee Rating

Very professional I like the peaceful atmosphere and they did a very good job to take care of my car did a very good job to take care of my car More

by vantvu06

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lea Clarke

Sep 12, 2026 -

Santa Cruz Toyota responded

Thank you for the five-star rating! We’re glad you found our atmosphere peaceful and professional, and that your Corolla Cross received the care it deserves.

September 11, 2026

Dealership Rating

Employee Rating

Lea Clarke, is amazing! She really represents SANTA CRUZ TOYOTA, she answered all of my questions about my car service. This is the first time that I feel very comfortab She really represents SANTA CRUZ TOYOTA, she answered all of my questions about my car service. This is the first time that I feel very comfortable and welcome. She was Very SWEET AND PROFESSIONAL! Thank you, MARIA P. More

by maria_p921

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 11, 2026 -

Santa Cruz Toyota responded

Thank you for taking the time to share your experience with us. It was such a pleasure having you here, and we hope to see you again.

September 08, 2026

Dealership Rating

Employee Rating

Service contact Lea was fantastic Refreshing after last few services at SC Toyota Next time we”ll request her. Car was done on time few services at SC Toyota Next time we”ll request her. Car was done on time More

by cmojaver

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 08, 2026 -

Santa Cruz Toyota responded

Knowing that Lea provided standout support and that your Sienna was ready promptly is very rewarding for our service department. We’re delighted you plan to request her again for your next visit.

September 08, 2026

Dealership Rating

Employee Rating

Despite being vary busy, they got the service completed in record time! The staff is always highly professional. in record time! The staff is always highly professional. More

by jennifer.l.grove

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lea Clarke

Sep 08, 2026 -

Santa Cruz Toyota responded

Our service team is pleased we could complete the service on your Toyota Corolla so swiftly despite a busy schedule. It’s rewarding to know you found our team both professional and prompt.

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