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Lea Clarke

Overview Reviews (36) Inventory (211)

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Lea Clarke

Service Consultant

Santa Cruz Toyota

4200 Auto Plaza Dr
Capitola, CA 95010

I have 20 years of automotive experience. Needs based recommendations, non- aggressive sales approach and empathy are my strong points. I live in the Santa Cruz mountains with my family. We will often be seen enjoying our local restaurants and beaches.

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4.9

36 Reviews

Overview Reviews (36) Inventory (211)

Dealership Experience

3 yrs, 4 mos

Specialties & Trainings

In-vehicle technology

4.9

36 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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36 Reviews of Lea Clarke

April 17, 2026

Dealership Rating

Employee Rating

Professional and courteous. Helpful when I asked to speak with someone in the sales department. She suggested I speak with Chuck, who was also great. Really appreciate Lea's pro Helpful when I asked to speak with someone in the sales department. She suggested I speak with Chuck, who was also great. Really appreciate Lea's professionalism and knowledge! More

by rakosaka

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lea Clarke

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Apr 17, 2026 -

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

April 17, 2026

Dealership Rating

Employee Rating

We got our recall taken care of and a 10,000 mile service and everything went very well and everything went very well More

by harlandloans

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lea Clarke

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Apr 17, 2026 -

Santa Cruz Toyota responded

Thank you so much for the outstanding rating! Our team enjoyed having you here, and we look forward to your next visit.

April 12, 2026

Dealership Rating

Employee Rating

Brought the car in because the message light said it was time. After the work was done the message light still said it was time. time. After the work was done the message light still said it was time. More

by sightreeds

Verified Customer

Recommend Dealer

Other Employees Tagged: Lea Clarke

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Apr 13, 2026 -

Santa Cruz Toyota responded

We are sorry that you were less than satisfied with your experience. If you would like to discuss this further, please reach out. - Simon Bachir, General Manager, simonb@santacruztoyota.com

April 02, 2026

Dealership Rating

Employee Rating

Always pleasant and reliable. They're a trustworthy company. I never feel like I'm getting ripped off. They're a trustworthy company. I never feel like I'm getting ripped off. More

by jjmbode

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lea Clarke

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Apr 02, 2026 -

Santa Cruz Toyota responded

We appreciate your kind words about our service on your Toyota Highlander. Lea and our team are grateful for your trust and look forward to keeping your Highlander running reliably.

March 26, 2026

Dealership Rating

Employee Rating

I’ve been doing business with Santa Cruz Toyota since 1993 and always been very satisfied with the customer service and would highly recommend Toyota to anyone! 1993 and always been very satisfied with the customer service and would highly recommend Toyota to anyone! More

by donzo462

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jerry Chavez, Mark Schultz

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Mar 26, 2026 -

Santa Cruz Toyota responded

We appreciate your loyalty since 1993 and are delighted to know our service continues to meet your expectations. Thank you for recommending Toyota and entrusting us with your RAV4 maintenance.

March 19, 2026

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Employee Rating

Super smooth and efficient I enjoyed my time here because I arrived and was helped right away making it very smooth and efficient I arrived and was helped right away making it very smooth and efficient More

by valeriej247

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lea Clarke

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Mar 20, 2026 -

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

March 03, 2026

Dealership Rating

Employee Rating

I took my car in for an 40K mile service. The staff was Easy to work with. The car was done in the time quoted. VERY Competent service department. The staff was Easy to work with. The car was done in the time quoted. VERY Competent service department. More

by phil.marla

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Giselle Aviles, Jerry Chavez, Mikell Johnson, Kylie Cano, Lesly Silva Ramirez

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Mar 04, 2026 -

Santa Cruz Toyota responded

Thank you for your business, Phil! Our team enjoyed assisting you, and we look forward to your next visit.

February 23, 2026

Dealership Rating

Employee Rating

Great! Had an undercarriage coming lose, near the wheel...plastic piece. Leah had the crew secure it tight...at no cost! Fantastic! Had an undercarriage coming lose, near the wheel...plastic piece. Leah had the crew secure it tight...at no cost! Fantastic! More

by rroberts11

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lea Clarke

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Feb 24, 2026 -

Santa Cruz Toyota responded

We appreciate the five stars and your business! We look forward to assisting you next time.

February 12, 2026

Dealership Rating

Employee Rating

Easy to work with, pleasant. Really appreciated the shuttle service since I'm single and live in Scotts Valley. Really appreciated the shuttle service since I'm single and live in Scotts Valley. More

by lknox50

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lea Clarke

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Feb 13, 2026 -

Santa Cruz Toyota responded

Thank you for taking the time to share your experience with us. It was a pleasure having you here, and our team hopes to see you again!

February 11, 2026

Dealership Rating

Employee Rating

I needed, I asked, I received. All while staying affordable. I will continue to believe in Toyota to take care of me and keep my car in great running condition. All while staying affordable. I will continue to believe in Toyota to take care of me and keep my car in great running condition. More

by bentley831

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lea Clarke

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Feb 12, 2026 -

Santa Cruz Toyota responded

Thank you so much for the outstanding rating! Our team enjoyed having you here, and we look forward to your next visit.

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