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Lea Clarke

Overview Reviews (83) Inventory (174)

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Lea Clarke

Service Consultant

Santa Cruz Toyota

4200 Auto Plaza Dr
Capitola, CA 95010

I have 20 years of automotive experience. Needs based recommendations, non- aggressive sales approach and empathy are my strong points. I live in the Santa Cruz mountains with my family. We will often be seen enjoying our local restaurants and beaches.

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4.8

83 Reviews

Overview Reviews (83) Inventory (174)

Dealership Experience

3 yrs, 10 mos

Specialties & Trainings

In-vehicle technology

4.8

83 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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83 Reviews of Lea Clarke

November 05, 2026

Dealership Rating

Employee Rating

Disconnected. No one was clear where my parts or my car were. Had I not called to ask I doubt it would have been completed that day. No one was clear where my parts or my car were. Had I not called to ask I doubt it would have been completed that day. More

by jascheysmom

Verified Customer

Recommend Dealer

Other Employees Tagged: Lea Clarke

November 03, 2026

Dealership Rating

Employee Rating

Would be great to add car wash option as other dealers do to follow service to follow service More

by leighringgold

Verified Customer

Service Time

Service Communication

Recommend Dealer

Yes

Nov 04, 2026 -

Santa Cruz Toyota responded

Thank you so much for the great review! Our team truly enjoyed having you here, and we wish you all the best. See you next time!

October 30, 2026

Dealership Rating

Employee Rating

I was offered a service of cleaning out some rodent litter for $230. I declined it and did it myself. It literally took me 30 seconds. litter for $230. I declined it and did it myself. It literally took me 30 seconds. More

by gjenet

Verified Customer

Recommend Dealer

Other Employees Tagged: Lea Clarke

Nov 02, 2026 -

Santa Cruz Toyota responded

We are sorry that you were less than satisfied with your experience. If you would like to discuss this further, please reach out. - Simon Bachir, General Manager, simonb@santacruztoyota.com

October 27, 2026

Dealership Rating

Employee Rating

experience was very easy, friendly and efficient. Everyone was very helpful. Thank you for a good job Everyone was very helpful. Thank you for a good job More

by RT_SUPPLY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mikell Johnson

Oct 28, 2026 -

Santa Cruz Toyota responded

We appreciate the review and your business! Our team hopes to see you again.

October 24, 2026

Dealership Rating

Employee Rating

I've had excellent service at SC Toyota. I appreciate how I'm kept up to date on what's going on with my car work. I appreciate how I'm kept up to date on what's going on with my car work. More

by c_heenan

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lea Clarke

Oct 24, 2026 -

Santa Cruz Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 23, 2026

Dealership Rating

Employee Rating

Awesome team over all The service department is top-notch. Reliable, professional and efficient. Fair and incredibly fast top-notch. Reliable, professional and efficient. Fair and incredibly fast More

by Josyfav

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lea Clarke

Oct 23, 2026 -

Santa Cruz Toyota responded

Thanks for the five-star rating and your kind words about our service department. Hearing that the service on your RAV4 felt efficient, reliable, and fast means a lot to our team.

October 22, 2026

Dealership Rating

Employee Rating

Service was great, told . me estimate on the new tires was right, so was wheel alignment me estimate on the new tires was right, so was wheel alignment More

by billinsantacruz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 22, 2026 -

Santa Cruz Toyota responded

Transparent estimates are at the heart of how our service department operates. Knowing our estimates matched your Toyota Tacoma’s tire and alignment service is rewarding, and Lea appreciates your five-star rating.

October 20, 2026

Dealership Rating

Employee Rating

Great sleuthing to find a very unpredictable persistent problem. Without a long background in oddball issues this may have gone on for a long time. problem. Without a long background in oddball issues this may have gone on for a long time. More

by josephwarmstrong

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lea Clarke

Oct 21, 2026 -

Santa Cruz Toyota responded

Thank you for your business, Joseph! Our team enjoyed assisting you, and we look forward to your next visit.

October 20, 2026

Dealership Rating

Employee Rating

Good Good service on time Friendly . Somewhat convient Can not think of other things for now Somewhat convient Can not think of other things for now More

by Mkutcher

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lea Clarke

Oct 20, 2026 -

Santa Cruz Toyota responded

Hearing that our service was on time and friendly means a lot to us. Lea appreciates your kind words and we hope our scheduling felt convenient for your RAV4 Hybrid.

October 17, 2026

Dealership Rating

Employee Rating

I was well taken care of from start to finish. Efficient, friendly, attentive, and more. Efficient, friendly, attentive, and more. More

by meglrdd

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 17, 2026 -

Santa Cruz Toyota responded

Knowing you felt supported every step of the way means a lot to our service team. We’re glad our attentive, friendly, and efficient care for your Lexus RX 350 met your expectations.

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