Lea Clarke

I came to ask for advice and options on dealing with a front bumper panel that had come loose. I agreed to an oil change that was due. The estimate of recommended work came to over $2,500!. I declined it front bumper panel that had come loose. I agreed to an oil change that was due. The estimate of recommended work came to over $2,500!. I declined it all. When i went to get my car they had done a full diagnostic workup that i did NOT authorize or expect, and charged me $230 for it, without even address the issue I came in for. I paid for the entire bill, which included the oil change and gasket I had authorized, but was NOT HAPPY with the $230 charge!!! I felt they had found a way tp get more money out of me without even suggesting options. I took my car to a good locally owned shop that gave me the interim fix I needed in 15 minutes and didn’t even charge me, and we discussed future options. I will avoid coming to Toyota of SC in the future. More

by Cynthia mathews Verified Customer Verified Customer

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I have found all employees to be very helpful and courteous. Of course, ALL prices EVERYWHERE are way to dear! courteous. Of course, ALL prices EVERYWHERE are way to dear! More

by stephendgouge Verified Customer Verified Customer

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I'd give Lea a 100 if I could. The service department needs to give her a promotion and a raise. Extremely professional, prompt, and knowledgeable about all aspects of Toyota care, The service department needs to give her a promotion and a raise. Extremely professional, prompt, and knowledgeable about all aspects of Toyota care, Service, OEM upgrades and even nuanced car guy or gal concerns. Lea was great and I'd expect that level of customer service out of her counterparts there too. What wasn't cool (not Lea's fault but probably someone else's) was I paid 2700 dollars for service and I got my truck back covered in bird xxxx..... I would've appreciated a quick hose down no special treatment but I didn't expect to get it back covered in massive bird doo doo from the windshield to the rear of the camper. The guy at the parts counter was nice too, forgot his name but I geeked out with him over the new tundras More

by Saidayyad123 Verified Customer Verified Customer

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I was kept updated by Lea while I waited. Time estimate was accurate. Popcorn was good Time estimate was accurate. Popcorn was good More

by dfn1 Verified Customer Verified Customer

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Love this place as they will work with you & budget-more lending options than most. lending options than most. More

by Lynne Sinclair Verified Customer Verified Customer

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Had axels replaced. Service told me new axles were no longer available from Toyota, but when I checked with the parts department the parts are still available and I orde Service told me new axles were no longer available from Toyota, but when I checked with the parts department the parts are still available and I ordered them myself. Tech left grease smudge on door fabric. More

by Eric Verified Customer Verified Customer

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Friendly I'll take my car there because it's the best deal. And it's fast No deal. And it's fast No More

by forthedows Verified Customer Verified Customer

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Buyer needs to double check everything, triple check before signing off on any service. They can be forgetful. before signing off on any service. They can be forgetful. More

by jonpaulbones Verified Customer Verified Customer

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Lea and the man who greeted me at drive-in are courteous and efficient. Lea kept in touch and service was quick and restricted to necessities. and efficient. Lea kept in touch and service was quick and restricted to necessities. More

by nbrokaw Verified Customer Verified Customer

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Always on time, courteous and friendly. Respond thoroughly to my questions. Ask me if I need anything else. Respond thoroughly to my questions. Ask me if I need anything else. More

by mtustin Verified Customer Verified Customer

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