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Mikell Johnson
41 Reviews
Family man who likes fishing , camping , and just spending time with my family / & friends. oh and occasionally you might find me on the open road on my Harley...
Read moreDealership Experience
19 yrs
Industry Experience
44 yrs
Languages Spoken
English
41 Reviews
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41 Reviews of Mikell Johnson
Verified Customer
May 01, 2026
Excellent customer service. Phil and his team went above and beyond to take care of my vehicle. Very explanatory in educating me on what and why services were needed. Vehicle is Phil and his team went above and beyond to take care of my vehicle. Very explanatory in educating me on what and why services were needed. Vehicle is running like new. Highly recommend Phil and his service team over at Toyota of Santa Cruz. More
by Eric_marinelli
Other Employees Tagged: Mikell Johnson
April 26, 2026
Service Dept helpful on phone to make appt. Greeted as soon asI arrived! Mikell did a great job, explained everything and had my service done efficiently while I waited. Mikell is a trusted adv Greeted as soon asI arrived! Mikell did a great job, explained everything and had my service done efficiently while I waited. Mikell is a trusted advisor. Awesome to return to same person each time for service. Thank you! More
by soldman2
Other Employees Tagged: Mikell Johnson
April 25, 2026
Complete satisfied with Mikell and Toyota fast service. Tundra purchased from Santa Cruz Toyota tin 2002and now has 97,000 miles on it and all service thru SC Toyota. Must be doing something right. Ber Tundra purchased from Santa Cruz Toyota tin 2002and now has 97,000 miles on it and all service thru SC Toyota. Must be doing something right. Bert More
by bertbly
April 17, 2026
Was at first denied my 1 yr oil change under Toyota Care due to low mileage. Finally got approval from a manager. Oil must be changed every year according to Toyota. Upsetting to have to stand there and tr due to low mileage. Finally got approval from a manager. Oil must be changed every year according to Toyota. Upsetting to have to stand there and try to convince service guy. Will never go back. More
by ktbcruz
March 27, 2026
Could have done better. Bought car in November have warranty and yet nothing could be done even though car started having issues a couple weeks after purchase. Bought car in November have warranty and yet nothing could be done even though car started having issues a couple weeks after purchase. More
by Savila26
Other Employees Tagged: Mikell Johnson
March 25, 2026
Always good. Mikell he's a really decent friendly guy, who knows what he's doing and explains it well. He does a thorough job, follows up if necessary and keeps y Mikell he's a really decent friendly guy, who knows what he's doing and explains it well. He does a thorough job, follows up if necessary and keeps you informed at every step. I trust him implicitly and I always found the service at the dealers to be excellent. Bought the car here, and I've always had Serviced here. I fully expect to continue doing that. Thank you. More
by JBW
Other Employees Tagged: Mikell Johnson
March 25, 2026
Always good. Mikell he's a really decent friendly guy, who knows what he's doing and explains it well. He does a thorough job, follows up if necessary and keeps y Mikell he's a really decent friendly guy, who knows what he's doing and explains it well. He does a thorough job, follows up if necessary and keeps you informed at every step. I trust him implicitly and I always found the service at the dealers to be excellent. Bought the car here, and I've always had Serviced here. I fully expect to continue doing that. Thank you. More
by JBW
Other Employees Tagged: Mikell Johnson
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