Lea Clarke
Lea Clarke at Santa Cruz Toyota

Lea Clarke | Page 2

Service Consultant

Santa Cruz Toyota

4200 Auto Plaza Dr
Capitola, CA 95010

Contact Me
4.8
73 Reviews

I have 20 years of automotive experience. Needs based recommendations, non- aggressive sales approach and empathy are my strong points. I live in the Santa Cruz mountains with my family. We will often be seen enjoying our local restaurants and beaches.

Dealership Experience

3 yrs, 9 mos

Specialties & Trainings

In-vehicle technology

4.8

73 Reviews

Write a Review

73 Reviews of Lea Clarke

September 02, 2026

Dealership Rating
Employee Rating

Great Professionalism. Mindful of my time. Great Professionalism. Mindful of my time. Great Professionalism. Mindful of my time. More

by chrismi
Recommend Dealer
Yes

Other Employees Tagged: Lea Clarke

Sep 02, 2026

Santa Cruz Toyota responded

Knowing that the service on your Lexus ES 350 felt professional and respectful of your time is rewarding. Your kind words and five-star rating mean a great deal to our service team.

August 25, 2026

Dealership Rating
Employee Rating

Very friendly and not pushy. I was able to negotiate a price that fit my budget with the help of Bob, who recently retired. He was great! More

by Pterobird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2026

Santa Cruz Toyota responded

It’s rewarding to know our friendly, pressure-free approach during the service on your Toyota Corolla Hybrid resonated with you. Our service department is pleased we could find a price that fit your budget, and we’re glad one of our advisors could support you so effectively.

August 25, 2026

Dealership Rating
Employee Rating

Everyone is very friendly and professional always asking if I need help, and the courtesy shuttle drivers are also friendly and talkative which makes the ride go by quicker. More

by declined6
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mikell Johnson

Aug 25, 2026

Santa Cruz Toyota responded

Your comments about our service team’s attentiveness and professional approach really capture what we aim for during every Venza service. Knowing that our shuttle drivers’ friendly conversation made the ride feel quicker is very rewarding.

August 15, 2026

Dealership Rating
Employee Rating

Lea Clarke was very polite and professional, she answered all my questions and got me a ride while my car was being worked on. More

by Raq_mac66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2026

Santa Cruz Toyota responded

Knowing that Lea answered all your questions and arranged a ride while we worked on your Toyota RAV4 Hybrid is rewarding. Your kind words about the service mean a lot to our service team.

August 08, 2026

Dealership Rating
Employee Rating

Great experience, fast and easy I was really happy with how easy and fast it was to get my car serviced at Toyota Santa Cruz More

by timmich
Recommend Dealer
Yes

Other Employees Tagged: Lea Clarke

Aug 09, 2026

Santa Cruz Toyota responded

Knowing that getting your Toyota Venza serviced was quick and hassle-free means a lot to our service team. We’re pleased we could provide prompt, seamless maintenance.

August 08, 2026

Dealership Rating
Employee Rating

The team worked together. While Lea checked us in with detailed notes. They were addressed. Kyle followed up and gave me a tutorial on how my computer works. More

by cypresscape
Recommend Dealer
Yes

Other Employees Tagged: Lea Clarke

Aug 08, 2026

Santa Cruz Toyota responded

Knowing that our detailed check-in notes met your needs and that the computer tutorial was valuable is rewarding to our service team. Lea’s thorough notes helped ensure every concern was addressed, and our team is pleased we could guide you through your Toyota Land Cruiser’s computer system.

August 03, 2026

Dealership Rating
Employee Rating

Purchase of car, finance stole $2000 from us-- discounted trade in by $1000, didn't honor agreed price I found on Santa Cruz Toyota website, another $1000 More

by rocc.truitt
Recommend Dealer
No

Other Employees Tagged: Lea Clarke

Aug 05, 2026

Santa Cruz Toyota responded

Our team aims to provide 5-star service to every customer and strives to be a service team our customers can count on. We are sorry that you left feeling less than satisfied and we would like to speak with you so we can properly address this situation. Please reach out at your earliest convenience. - Simon Bachir, General Manager, simonb@santacruztoyota.com

July 31, 2026

Dealership Rating
Employee Rating

Good service! I think Lea was great, she's an asset to your business. Give her a raise! More

by ralph35
Recommend Dealer
Yes

Other Employees Tagged: Lea Clarke

Jul 31, 2026

Santa Cruz Toyota responded

It’s wonderful to hear Lea delivered excellent service on your Toyota Tundra. Your recognition of her efforts is appreciated. We look forward to assisting you again.

July 25, 2026

Dealership Rating
Employee Rating

I came to ask for advice and options on dealing with a front bumper panel that had come loose. I agreed to an oil change that was due. The estimate of recommended work came to over $2,500!. I declined it More

by Cynthia mathews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 27, 2026

Santa Cruz Toyota responded

We are sorry that you were less than satisfied with your experience. If you would like to discuss this further, please reach out. - Simon Bachir, General Manager, simonb@santacruztoyota.com

July 24, 2026

Dealership Rating
Employee Rating

I have found all employees to be very helpful and courteous. Of course, ALL prices EVERYWHERE are way to dear! More

by stephendgouge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mikell Johnson, Jeff Wallace

Jul 27, 2026

Santa Cruz Toyota responded

Thank you, Stephen, for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! All of us at Santa Cruz Toyota are glad to have you as a customer.

2
...

Dealership Inventory (182 Vehicles)

new 2026 Toyota Sequoia car, priced at $94,315
2026 Toyota Sequoia
new
Magnetic Gray Metallic exterior
Automatic
Four-wheel Drive
new 2026 Toyota Tundra Hybrid car, priced at $81,342
2026 Toyota Tundra Hybrid
new
Midnight Black Metallic exterior
Automatic
Four-wheel Drive
new 2026 Toyota Sequoia car, priced at $75,429
2026 Toyota Sequoia
new
Lunar Rock exterior
Automatic
Four-wheel Drive
used 2025 Toyota Tacoma car, priced at $44,999
2025 Toyota Tacoma
used
Wind Chill Pearl exterior
Automatic
Four-wheel Drive
new 2026 Toyota Corolla Cross car, priced at $33,013
2026 Toyota Corolla Cross
new
Cavalry Blue exterior
Automatic
All-wheel Drive
new 2026 Toyota bZ Woodland car, priced at $47,786
2026 Toyota bZ Woodland
new
Steel exterior
Automatic
All-wheel Drive