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Lea Clarke

Overview Reviews (62) Inventory (191)

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Lea Clarke

Lea Clarke | Page 2

Service Consultant

Santa Cruz Toyota

4200 Auto Plaza Dr
Capitola, CA 95010

I have 20 years of automotive experience. Needs based recommendations, non- aggressive sales approach and empathy are my strong points. I live in the Santa Cruz mountains with my family. We will often be seen enjoying our local restaurants and beaches.

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4.9

62 Reviews

Overview Reviews (62) Inventory (191)

Dealership Experience

3 yrs, 7 mos

Specialties & Trainings

In-vehicle technology

4.9

62 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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62 Reviews of Lea Clarke

July 23, 2026

Dealership Rating

Employee Rating

I was kept updated by Lea while I waited. Time estimate was accurate. Popcorn was good Time estimate was accurate. Popcorn was good More

by dfn1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lea Clarke

Jul 24, 2026 -

Santa Cruz Toyota responded

We appreciate the five stars and your business! See you next time.

July 22, 2026

Dealership Rating

Employee Rating

Love this place as they will work with you & budget-more lending options than most. lending options than most. More

by Lynne Sinclair

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Norton, Jeff Wallace , Awesome Robin

Jul 23, 2026 -

Santa Cruz Toyota responded

It’s wonderful to hear that our flexible payment options fit your budget while servicing your Toyota Corolla Cross. We’re glad we could offer more lending choices than most. Thanks for the five-star rating and we look forward to helping you again.

July 13, 2026

Dealership Rating

Employee Rating

Had axels replaced. Service told me new axles were no longer available from Toyota, but when I checked with the parts department the parts are still available and I orde Service told me new axles were no longer available from Toyota, but when I checked with the parts department the parts are still available and I ordered them myself. Tech left grease smudge on door fabric. More

by Eric

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Mark Schultz

Jul 14, 2026 -

Santa Cruz Toyota responded

Our team aims to provide 5-star service to every customer, and we are sorry that you left feeling less than satisfied. We would like to speak with you so we can properly address this situation. Please reach out at your earliest convenience. - Simon Bachir, General Manager, simonb@santacruztoyota.com

July 03, 2026

Dealership Rating

Employee Rating

Friendly I'll take my car there because it's the best deal. And it's fast No deal. And it's fast No More

by forthedows

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lea Clarke

Jul 04, 2026 -

Santa Cruz Toyota responded

Thank you for highlighting the friendly and fast service you received from Lea for your Toyota RAV4. We’re glad our pricing met your expectations and look forward to your next visit.

June 30, 2026

Dealership Rating

Employee Rating

Lea and the man who greeted me at drive-in are courteous and efficient. Lea kept in touch and service was quick and restricted to necessities. and efficient. Lea kept in touch and service was quick and restricted to necessities. More

by nbrokaw

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 30, 2026 -

Santa Cruz Toyota responded

Lea’s frequent updates and our drive-in greeting made the visit both courteous and efficient. We’re pleased your Prius c maintenance was completed swiftly and focused solely on necessary work. Thank you for trusting us with your Toyota service.

June 25, 2026

Dealership Rating

Employee Rating

Always on time, courteous and friendly. Respond thoroughly to my questions. Ask me if I need anything else. Respond thoroughly to my questions. Ask me if I need anything else. More

by mtustin

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lea Clarke

Jun 25, 2026 -

Santa Cruz Toyota responded

It’s wonderful to hear our team provided timely, friendly, and thorough service for your Toyota. Lea appreciates your feedback and looks forward to assisting you again.

June 23, 2026

Dealership Rating

Employee Rating

Was not informed that car was ready. Lied about checkups not performed Tag was not changed Lied about checkups not performed Tag was not changed More

by araro3000

Verified Customer

Recommend Dealer

Other Employees Tagged: Lea Clarke

Jun 24, 2026 -

Santa Cruz Toyota responded

We appreciate you sharing this with us. We strive to provide our customers with 5-star service, and we would like to speak with you to correct any issues. Please reach out at your earliest convenience. - Simon Bachir, General Manager, simonb@santacruztoyota.com

June 13, 2026

Dealership Rating

Employee Rating

Both Lea and the tech (whose name I wish I remembered) worked diligently and with kindness to figure out what was happening with my car and were able to solve the issue. worked diligently and with kindness to figure out what was happening with my car and were able to solve the issue. More

by sarah90

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lea Clarke

Jun 13, 2026 -

Santa Cruz Toyota responded

It’s wonderful to hear that Lea and our technician worked diligently and kindly to diagnose and fix your Toyota Camry. We appreciate you taking the time to share your experience. We look forward to helping you again.

May 27, 2026

Dealership Rating

Employee Rating

Good service You charge too much for alignments You should have a cheaper price if you don’t have to adjust the tears. should have a cheaper price if you don’t have to adjust the tears. More

by Ron Maysenhalder

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mikell Johnson

May 28, 2026 -

Santa Cruz Toyota responded

Thank you for the great review and your business! Our team truly enjoyed having you here, and we wish you all the best. See you next time!

May 27, 2026

Dealership Rating

Employee Rating

Lea was good. Drivers were good. All issues resolved. Text alerts worked well. Appreciated the good service Drivers were good. All issues resolved. Text alerts worked well. Appreciated the good service More

by stevos2000

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lea Clarke

May 27, 2026 -

Santa Cruz Toyota responded

We appreciate you sharing your experience. Lea and our drivers were glad to help get your Prius running smoothly, and we’re happy the text alerts kept you informed. Thank you for trusting us with your Toyota service.

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