Lee Clanton | Page 31

My experience at Five Star Ford was tremendous; truly more than I could have asked for. Just moving to Texas from Boston, Massachusetts I was hesitant about visiting a car dealership due to the fear of h more than I could have asked for. Just moving to Texas from Boston, Massachusetts I was hesitant about visiting a car dealership due to the fear of how I would be treated being in a new place. Before I went to Five Star Ford I visited a different dealership where I was rushed, forgotten about, left in the showroom and out in the lot, and left to wait while another customer was helped. I was disappointed to say the least. I had been researching the Ford Fusion for some time and had been playing around on the Ford website for quite some time so I decided to give it another try, this time at Five Star Ford. I knew right away this experience was going to be vastly different, for the better. The lot and showroom were extremely clean and welcoming and I was greeted immediately by friendly staff members. I found my way over to the Fusion when Carlos asked if we needed any help. He began to go through the difference between the different Fusion models, telling me about the gas mileage and the benefits of the Sync system. From there we went out on a test drive where Carlos showed us the bluetooth features and explained the difference between a v4 and v6 engine. Carlos was extremely helpful, friendly and honest and not in the least bit pushy. He listened to what I wanted and didn't try to convince me or sway me to change my mind so he could make a profit. After my test drive Carlos introduced me to Lee so we could find the exact model Fusion I was looking for. Lee was extremely friendly and eager to work with me, thorough and patient as he listened to everything I was looking for and made sure that the car he found had everything I wanted. Lee explained the process and what he was doing to find the car I wanted because it wasn't on the lot. As we began to go through the finances Lee explained step by step and line by line what each number meant and worked with me on the pricing. Seeing that this was the first car I was looking at so far away from my family they wanted to check up on me and make sure I was getting a good deal, so Lee was even patient enough to speak with my Uncle on the phone and talk numbers and figures with him. Once I decided on the car I wanted Lee kept me updated every step of the way until my car arrived. He had it cleaned, detailed and ready when I arrived at the dealership to pick it up. Again Lee went through the numbers to make sure I understood everything and to answer any questions. Lee then went through the features of the car and the sync system and even showed me how to use the sync system to receive turn by turn directions. Even after I left Lee called to make sure that everything was going smoothly and to make sure I was happy with my purchase. With such amazing treatment I would absolutely recommend Five Star Ford to anybody even remotely interested in a car. More

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Our experience with this dealership from the first phone call was very refreshing. Lee was very informed with the vechiles worked very hard to find us the exact one we were looking for. He also worked with call was very refreshing. Lee was very informed with the vechiles worked very hard to find us the exact one we were looking for. He also worked with us for hours to get the number like we wanted. More

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I have purchased 2 Mustangs from 5 Star Ford. Both purchases were low pressure and extremely enjoyable. I traded my 2010 GT Convertible and got was what I think was a fare price. They were up front an purchases were low pressure and extremely enjoyable. I traded my 2010 GT Convertible and got was what I think was a fare price. They were up front and straight forward, no smoke and mirrors. Please see Doreen and Lee, you won't regret it. More

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I would HIGHLY recommend this dealership. I live about 2 hours away and drove to 5 Star Ford to get my new vehicle because I was so happy with the customer service and the inventory. I was able to coordinat hours away and drove to 5 Star Ford to get my new vehicle because I was so happy with the customer service and the inventory. I was able to coordinate my purchase over the phone with Lee so all I had to do once I got there was trade in my old truck and pick up my new car. Lee was great! 5 star did not have exactly the vehicle that I wanted to purchase on their lot but he was able to work out a dealer trade for exactly the car with exactly the features I wanted. (My local Ford dealership talked to me about ordering a vehicle from the factory and told me they'd call me if they got anything in similar to what I was looking for). The customer service was excellent. They were not pushy, but they did call and kept in good contact with me throughout my car-buying experience. When I went to pick up the car, Mark helped me. He went through all of the features and explained what each of the buttons did, which was very nice, I didn't have to try to figure out the synch system on my own. I am very happy with the vehicle and the service I received at 5 Star Ford. Thank you! More

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AS A REPEAT CUSTOMER AT FIVE STAR FORD, MY EXPERIENCE HAS BEEN NOTHING BUT THE BEST. LEE CLANTON HAS BEEN ONE OF THE MAIN REASONS WE ARE RETURNING CUSTOMER. HIS PROFESSIONALISM AND HONESTY IS WHAT KE BEEN NOTHING BUT THE BEST. LEE CLANTON HAS BEEN ONE OF THE MAIN REASONS WE ARE RETURNING CUSTOMER. HIS PROFESSIONALISM AND HONESTY IS WHAT KEEPS ON BRINNGING US BACK. ONE OF THE MAIN REASONS WE HAVE RETURNED AND ASKED FOR LEE IS BECAUSE HE IS PRETTY MUCH A GOOD LISTENER AND WILL DO HIS BEST TO TRY AND GET WHAT WE WANT. THERE IS NO DOUBT IN MY MIND THAT LEE CLANTON IS ONE OF YOUR BEST SALES REP FOR FIVE STAR. HIS PROFESSIONALISM AND DEDICATION TO HIS JOB REFLECTS ON CUSTOMER LIKE US. MR. CLANTON TOOK THE TIME TO GIVE US A ONE ON ONE ON THE NAVIGATION SYSTEM AND GIVE US DETAILS ON OUR NEW FORD FLEX. MY WIFE AND I FEEL VERY COMFORTABLE EVERY TIME WE CALL LEE FOR HE WILL TRY HIS BEST TO GET US IN THE RIGHT DIRECTION AND HELP US FIND THE SOLUTION. WE ARE VERY HAPPY WITH OUR FORD FLEX. THANK YOU LEE CLANTON FOR ALL YOUR ASSISTANCE. FLAVIO More

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Lee was very professional and extremely knowledgable about the vehicle and accessories. He had prepared a lot of the required paperwork prior to our arrival at the dealership and explained everything w about the vehicle and accessories. He had prepared a lot of the required paperwork prior to our arrival at the dealership and explained everything well. We were made to feel that our satisfaction was important. More

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To whom it may concern: Sometimes you just know when a deal is right. After an extensive search for a new truck, including all major brands, and having done my homework on each vehicle, I received a call deal is right. After an extensive search for a new truck, including all major brands, and having done my homework on each vehicle, I received a call from Lee Clanton. I arrived early at the dealership and Lee was already there. He treated with with professionalism and class throughut the whole process. Five Star Ford gained a winner when they hired this guy! The dealership and all it's employees that I dealt with earn a Five Star rating from me! Lee helped me find the perfect truck! I am getting many compliments on my new F150 and it is a pleasure to drive! Lee has an impressive knowledge of the inner workings of the truck I bought, and has followed up with me to insure that everything was to my satisfaction, which it is beyond that! Thank you Lee Clanton and Five Star Ford for making my truck buying experience the best it could be! Sincerely, Johnny Gilmore More

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Buying a car for me gives me that same feeling as going to the dentist! You know its needed but you just HATE to go. I have to say that under the leadership of Terry Rich, this dealership is THE MOST PLE to the dentist! You know its needed but you just HATE to go. I have to say that under the leadership of Terry Rich, this dealership is THE MOST PLEASANT to work with. I LOVE my car. I LOVED the experience. I swore I would never own a Ford car but have since decided to give Ford a chance after the federal bailout for all the other American made car dealers. Ford was NOT included in that bailout because they are obviously a fiscally responsible corporation. My husband and I have purchased trucks from Terry Rich in the past so Terry knew of my feeling on Ford passenger cars. I am sure he was as surprised as I was that I made that call to him! Terry also knew that my past vehicles were Acuras and BMWs but he asked me to try out the Edge. I did and now I am the owner of the most comfortable vehicle I have ever owned. Thanks Terry, Rick and Lee for making this experience as great as you did. Now...if I could only get the dentist to do the same thing..... Karen K. Mitchell More

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Rick and 5 Star Ford made this the most enjoyable experience in buying a truck that I have ever had. Everyone made me feel like I was a very special customer and "number 1" I would always recommend 5 experience in buying a truck that I have ever had. Everyone made me feel like I was a very special customer and "number 1" I would always recommend 5 Star Ford to my friends! All my questions were answered in a ffiendly and concise way without making the question seem trivial. More

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Felt like they gave me a good deal and were honest with me. AaaaaaaaaaaaaaasaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa me. AaaaaaaaaaaaaaasaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa More

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