Lee Grubbs | Page 36

Great service! You can tell immediately as soon as you walk in; there service to customers is their priority. They were so helpful and went beyond a normal dealer to satisfy my means. walk in; there service to customers is their priority. They were so helpful and went beyond a normal dealer to satisfy my means. More

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Greatest dealership I have ever dealt with. I was going to purchase a car from them for an incredible value. A car that is sold for 32,000 dollars almost EVERYWHERE was being sold to me (certified) for 4 t to purchase a car from them for an incredible value. A car that is sold for 32,000 dollars almost EVERYWHERE was being sold to me (certified) for 4 thousand under KBB, absolutely amazing. Brian and Lee were both flawless in their customer approach. I had to back out of the deal because of a financial emergency, but when we get situated to buy a new car in the Spring, we will choose them to be our dealership. If you have any questions about the truthfulness of my remarks, call me at 509-760-4889. Again, GREAT place to buy a car. More

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Jason Frey was extremley helpful in assisting me in buying my first car, even though it was a holiday weekend. It was a pleasant experience and I would definitely go back again and recommend the dealer buying my first car, even though it was a holiday weekend. It was a pleasant experience and I would definitely go back again and recommend the dealership to family and friends. More

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The staff here are friendly and all have great personalities They were knowledgable in all aspects of there business,this was probably the easiest time I have ever had purchasing a car, no has personalities They were knowledgable in all aspects of there business,this was probably the easiest time I have ever had purchasing a car, no hassle no games. I will be a return customer and suggests to friends and associates that they shop for a car here. More

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This is the second vehicle that I purchased from Certified Benz & Beemer. I came back to them because I was so impressed with the overall service I received. Alex Kankus is the Sales Consultant Certified Benz & Beemer. I came back to them because I was so impressed with the overall service I received. Alex Kankus is the Sales Consultant I used both times. Alex is a pleasure to work with. He made this experience very satisfactory. I would recommend Alex to anyone wishing to purchase a vehicle from this organization. The quality I appreciate most from Alex is his patience. He never once made me feel rushed or pressured. In the end, he helped me choose the vehicle that most suited my needs and I am very happy with my decision. Chris Barone in finance is fantastic. My credit situation is far from excellent but Chris worked tirelessly to help make the purchase comfortable for me. Not once did he make me feel uncomfortable about the situation as some other organizations do. Chris advocated for my best interests and in the end got me a good deal from the bank. He reviewed all documents with me and overall made the financing portion of the sale go smoothly. It was a pleasure working with him. Normand and Lee greeted me with smiles every time I came in. I find them both to be very professional and offer a very high standard of customer service. They helped me with my trade and made sure that I was satisfied with my purchase and overall experience. The aspect I like the most about doing business with Certified Benz & Beemer is the friendly deamenor in which they treat their clients. They remember their clients and take time to chat about other things then simply selling a vehicle. It is obvious that their goal is to establish good client rapport and make lasting relationships. I will continue to do business with Certified Benz & Beemer and will always reccomend them to anyone in the market for a new vehicle. Thank you all for your professionalism, service, and dedication to your product. I sincerely appreciate it. Giuseppe R. More

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My wife and I have now purchased 2 used cars from Benz & Beemer. The first time we stopped in we had no intention on purchasing a vehicle. Lee Grubbs shot us a deal we could not resist and walked away fe & Beemer. The first time we stopped in we had no intention on purchasing a vehicle. Lee Grubbs shot us a deal we could not resist and walked away feeling exceptional about buying a car. Which has never been an easy task from previous car buying experiences! My Wife needless to say, loves driving her X5 over her Pacifica! The second time we went to the dealership, we needed a car due to a transmission issue my SUV was having. After our previous experience there was NO doubt in our minds we would shop somewhere other than Benz & Beemer. Brian and Lee were on top of their game, and once again their knowledge and savyness were unbeatable! Both my Wife and I work in the costumer service industry, and know what good costumer service is. Benz & Beemer is well above "good!" More

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This dealership gave phenomenal service with competitive pricing. I have and will will return again! They made me feel very comfortable with the deal and the process was completed in a timely manner. pricing. I have and will will return again! They made me feel very comfortable with the deal and the process was completed in a timely manner. More

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I will never buy a car from anyone else!!!! This is a dealer you can trust and consider like family! If you don't buy here than you made the wrong purchase! dealer you can trust and consider like family! If you don't buy here than you made the wrong purchase! More

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Sold a car in bad condition and are not willing to stand behind their vehicle and repair it. Have had car for only 30 days behind their vehicle and repair it. Have had car for only 30 days More

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The team at CBB could not be more professional and experienced. This is my families 5 vehicle purchase from them. We have always gone through Danny. He is helpful, truthful and reliable. I give th experienced. This is my families 5 vehicle purchase from them. We have always gone through Danny. He is helpful, truthful and reliable. I give this dealership 100% on every rating. They go above and beyond and work with us on all levels. I would and have recommended Certified Benz and Beemer to my friends. More

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