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Lee Mercier
Lee Mercier at Kelly Ford

Lee Mercier | Page 2

Quick Lane Manager

Kelly Ford

776 Magnolia Avenue
Melbourne, FL 32935

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4.9
22 Reviews
4.9

22 Reviews

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22 Reviews of Lee Mercier

September 23, 2024

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Employee Rating

Service writer was very courteous, informative, and professional. Service was performed in a timely manner. Will have my vehicle serviced at Kelly Ford in the future. More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 23, 2024

Kelly Ford responded

Thomas, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

September 01, 2024

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Employee Rating

Great experience purchasing my new ford bronco Wildtrak at Kelly Ford. David Tucker was a pleasure to deal with. More

by tifosborne33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Karpowich, David Tucker

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Sep 01, 2024

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

July 12, 2024

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Employee Rating

Lee, the service advisor treated me great took care of all my problems, And the fellas that take your keys when you drive in More

by Pcreaden3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 12, 2024

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

July 10, 2024

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The service department always does an excellent job. The quicklane personnel are friendly and courteous. More

by Garyarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 10, 2024

Kelly Ford responded

Gary, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

May 14, 2024

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Absolutely outstanding Ford dealership with a sales & service force far above any others in Melbourne. More

by Anthony's
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wison Vazquez, Valerie Donaldson , Ryan Braun

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May 14, 2024

Kelly Ford responded

Anthony's, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

April 11, 2024

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Employee Rating

Although it always seems that when I go in for an oil change and tire rotation I end up with much more. Between Ford reccomemded services the Kelly Service Advisor explains in layman terms the necessity More

by joescarpa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2024

Kelly Ford responded

Joe, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

February 16, 2024

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Employee Rating

Professional, courteous and exceptional service and employees. The shuttle service was extremely helpful and polite. Best Ford service I've ever experienced. More

by shane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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February 04, 2024

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Employee Rating

Buying process is stress free and reasonable. Salesman and Sales Manager were very easy to work with and very customer focus. Transaction was completed in a very reasonable time with mutual agree More

by Jdelvalle8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sandra Van Hook

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Feb 04, 2024

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

December 20, 2023

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Employee Rating

Awesome work, pleasant staff, quick turnaround. My 2nd visit and will definitely be going back!!! More

by Jamey9158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2023

Kelly Ford responded

Jamey, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

June 15, 2022

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Employee Rating

I have no words to describe the great attention that Reggie, Clayton, the person that sets next to clayton ( salt and pepper hair combined back, I think Chuck ) and Omar has always treated my family and More

by SANDY36
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Reggie Morton, Clayton Flynn , Chuck Cooper, Crystal Craft, Omar De Jesús, Cameron Maldonado

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Jun 15, 2022

Kelly Ford responded

Sandy, We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (321) 960-6133. Chris Saraceno Vice President and Partner Kelly Automotive Group

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