Lee Schuster

Toyota of Richardson responded

We deeply appreciate your trust in bringing your vehicle to us during such an urgent situation. Understanding how stressful car emergencies can be, we're truly pleased our service team was able to assist you immediately when you needed help most. Your recognition of our team's helpful and understanding approach means everything to us at Toyota of Richardson. We're committed to being there for our customers when it matters most, and we appreciate you taking the time to share your positive experience.

Toyota of Richardson responded

Thank you for the wonderful review! We're thrilled you found our service knowledgeable and efficient. Your feedback means everything to our team, and we're glad we could get you back on the road quickly!

Toyota of Richardson responded

We are delighted to hear about your incredible loyalty over the past three decades. Your long-term trust in our dealership for both vehicle purchases and ongoing maintenance means everything to us. Customers like you who have chosen to stay with us for so many years are truly the foundation of our business. We understand that maintaining that level of satisfaction year after year requires consistent quality service and reliable support. Thank you for being such a valued part of our Toyota family and for taking the time to share your experience with others.

Toyota of Richardson responded

We are grateful for your detailed feedback about your service experience with us. It's wonderful to hear that our team provided efficient and professional service from start to finish, and that you found our staff to be courteous and helpful throughout your visit. We're pleased that you appreciated the comfortable waiting area amenities, including the spacious environment, complimentary beverages, and wifi access. We understand your concern regarding the credit card processing fee, and we genuinely appreciate you bringing this to our attention. Your feedback helps us continually evaluate our policies to better serve our customers. Thank you for taking the time to share both the positive aspects of your experience and areas where we can improve.

Toyota of Richardson responded

We are utterly delighted to hear about your wonderful experience with our service team. Your loyalty and trust in choosing us as your preferred location for maintaining your vehicle truly means the world to us. It brings us great joy to know that our team consistently delivers the high-quality service you deserve. We appreciate you taking the time to share your positive experience and look forward to continuing to provide you with exceptional care for your vehicle.

Toyota of Richardson responded

Thank you immensely for taking the time to share your wonderful experience with our service team. We're delighted to hear that you've noticed improvements in wait times and that our team consistently greets you with such warmth and friendliness. It's fantastic that you're finding value in our updated waiting area amenities, including the computer stations. Your recognition of our Service Department's dedication means so much to all of us at Toyota of Richardson. We truly appreciate your loyalty and look forward to continuing to provide you with excellent service.