Lenny Demarco | Page 15

car service I took my car in for an oil change and tire rotation last Monday. I had an appointent for 9:30, but was there at 9:20 a.m.. While there, they discov I took my car in for an oil change and tire rotation last Monday. I had an appointent for 9:30, but was there at 9:20 a.m.. While there, they discovered that the crankcase seal was starting to leak. It was changed and was under warranty. They also did a power steering flush and throttle body cleaning. While I know all of this takes time, I was there waiting for my car for over four hours. I feel I should have been offered a ride home or given a loner car if I was going to have to wait that long. This same scenario has happened in the past where I have been kept waiting for a long time. More

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My positive experience with the service department. Lenny Demarco is a real asset to the service dept. Having been a se Lenny Demarco is a real asset to the service dept. Having been a service customer for over 2 years my experience has been great . Lenny is the personification of what a service rep should be. I also was very pleased with your tech John Richardson who brought my car out and took the time and interest to answer a couple of tech questions I had. He is an asset to your department as well. Keep up the great work. Ronald Pond More

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Best Service Lenny set up my service and the car was ready as promised. Even earlier! The car was clean and runs great. Thanks to everyone for my great expe Lenny set up my service and the car was ready as promised. Even earlier! The car was clean and runs great. Thanks to everyone for my great experience. More

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In for my 1st oil change,pleasant atmosphere I bought my vehicle with no pressure added by anyone,and my first service was quick and everyone was polite.I find Dick Norris Dealership to be one of I bought my vehicle with no pressure added by anyone,and my first service was quick and everyone was polite.I find Dick Norris Dealership to be one of the best in the Clearwater area More

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Service Dept dependable and honest! Have been servicing my 2003 Pontiac Aztek at your service dept about 12 of 14 years! What else can I say! That speaks for itself!! Let me mention that Have been servicing my 2003 Pontiac Aztek at your service dept about 12 of 14 years! What else can I say! That speaks for itself!! Let me mention that I do miss Rita Viera who is now in dispatch. She is outstanding. ( taking nothing away from the others) More

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GREAT PEOPLE WHO REALLY CARE. SUPER CLEAN CUSTOMER WAITING AREA AND SERVICE IS COMPLETED IN A TIMELY MANOR. WE HAVE PURCHASED TWO G M C'S AT DICK NORRIS'S PEOPLE WHO REALLY CARE. SUPER CLEAN CUSTOMER WAITING AREA AND SERVICE IS COMPLETED IN A TIMELY MANOR. WE HAVE PURCHASED TWO G M C'S AT DICK NORRIS'S AND WOULD NOT GO ANYWHERE ELSE. More

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Prompt and courteous Lenny took the time to introduce himself, and when my car was ready took additional time to make sure I understood what was done. This was added be Lenny took the time to introduce himself, and when my car was ready took additional time to make sure I understood what was done. This was added because your program would not let me quit ------ Sorry for this being only 24 words, really sorry your software is making me go back and typing in all this extra stuff. This was added a 3rd time because the system want me to create a LOGON - FOR WHAT?????? JUNK MAIL / SPAM More

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They won't quit until they get it fixed! Everyone I talked to was friendly and helpful. Lenny handled everything the way I requested. I asked that things needing repair be listed in orde Everyone I talked to was friendly and helpful. Lenny handled everything the way I requested. I asked that things needing repair be listed in order of importance with the cost. I am retired and on social security so getting it done all at once was impossible. More

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Service Everyone was amazing as usual! Thank you for always taking such good care of me! This is the fourth vehicle that I leased and had serviced there. I wi Everyone was amazing as usual! Thank you for always taking such good care of me! This is the fourth vehicle that I leased and had serviced there. I will always come back! More

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Service Excellent group and great to work with I will continue to work and be associated with Norris. I can't envision dealing any other place with my GMC tru Excellent group and great to work with I will continue to work and be associated with Norris. I can't envision dealing any other place with my GMC truck. More

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