Lenny Demarco | Page 15

the best service adviser to deal with. I have been dealing with DN for over 16 years-it has always been a pleasure dealing with Lenny DeMarco and the complete service department . I have a I have been dealing with DN for over 16 years-it has always been a pleasure dealing with Lenny DeMarco and the complete service department . I have always been treated with great respect from the sales department to the service department. the body shop is great also. More

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Everything was greater Lenny did a great job on servering my Buick Regal and I also had some body work done at the same time and everything turned out very good Lenny did a great job on servering my Buick Regal and I also had some body work done at the same time and everything turned out very good More

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Very satisfied I was very happy with their friendly and reliable service. I was in and out of the dealership quickly and my car was spotless clean when I picked it u I was very happy with their friendly and reliable service. I was in and out of the dealership quickly and my car was spotless clean when I picked it up. Every one was very friendly and helpful. They even made sure I was comfortable while my car was being serviced. I am a very satisfied customer. More

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Great Experience Our Service Advisor, Lenny DeMarco, has always been very attentive to my questions and concerns concerning my vehicle and makes every effort to grant Our Service Advisor, Lenny DeMarco, has always been very attentive to my questions and concerns concerning my vehicle and makes every effort to grant my requests. The service has always been good, on time with no hassles or problems or excuses why something could not be repaired as promised. All in all, an overall great experience.. More

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The friendliness of the staff from ownership on down! My family has been purchasing our vehicles here for over 30 years! Dick and the entire staff makes you feel like one of the family. My family has been purchasing our vehicles here for over 30 years! Dick and the entire staff makes you feel like one of the family. More

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Will not return I scheduled an online service appointment and left 2 messages for Lenny Demarco No RETURN call whatsoever! The dealer closer to my house is always boo I scheduled an online service appointment and left 2 messages for Lenny Demarco No RETURN call whatsoever! The dealer closer to my house is always booked way in advance this is why I select dick Norris, where I purchased my vehicle. After this I definitely will not return there or send anyone there way. It's a shame- I had a great car buying experience there but when someone chooses to ignore both of my phone calls that's just rude and incosiderate. More

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lenny demarco great,as always--buught many new cars from dick norris--have had all my service done at dick norris see no reason to not continue--just got an extende great,as always--buught many new cars from dick norris--have had all my service done at dick norris see no reason to not continue--just got an extended warranty-- More

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oil change brought in car for an oil change and was brought up to date on all other services required at this time, which were then taken care of. brought in car for an oil change and was brought up to date on all other services required at this time, which were then taken care of. More

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car service I took my car in for an oil change and tire rotation last Monday. I had an appointent for 9:30, but was there at 9:20 a.m.. While there, they discov I took my car in for an oil change and tire rotation last Monday. I had an appointent for 9:30, but was there at 9:20 a.m.. While there, they discovered that the crankcase seal was starting to leak. It was changed and was under warranty. They also did a power steering flush and throttle body cleaning. While I know all of this takes time, I was there waiting for my car for over four hours. I feel I should have been offered a ride home or given a loner car if I was going to have to wait that long. This same scenario has happened in the past where I have been kept waiting for a long time. More

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My positive experience with the service department. Lenny Demarco is a real asset to the service dept. Having been a se Lenny Demarco is a real asset to the service dept. Having been a service customer for over 2 years my experience has been great . Lenny is the personification of what a service rep should be. I also was very pleased with your tech John Richardson who brought my car out and took the time and interest to answer a couple of tech questions I had. He is an asset to your department as well. Keep up the great work. Ronald Pond More

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