Lenny Farnam
Lenny Farnam at DePaula Ford

Lenny Farnam | Page 131

Service Advisor

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.9
1,337 Reviews
4.9

1,337 Reviews

Write a Review

1338 Reviews of Lenny Farnam

March 07, 2021

Dealership Rating
Employee Rating

Lenny is fantastic, helpful, knowledgeable and caring person. He always make sure that our needs are meet. Lenny is the reason I use this dealership. More

by ECTHORPE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2021

DePaula Ford responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Lenny assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Mike DeMartino - Service Manager – 518-489-5414

March 06, 2021

Dealership Rating
Employee Rating

Just bought a hybrid escape and it was making a whirring sound so we brought it in. They were able to assure me that the sound was perfectly normal and told me it was to protect those people who had issues More

by Aiversen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Crystal Blackman

Mar 08, 2021

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 05, 2021

Dealership Rating
Employee Rating

Depaula Ford is a fantastic dealership to do business with. The dealership always goes the extra mile to satisfy there customers. From sales to service everyone is extremely helpful and accommodating. More

by LDAIGLE11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Crystal Blackman, Josh Brogue, Mike Demartino, Justin Dwyer, Steve Kannes

Mar 05, 2021

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 04, 2021

Dealership Rating
Employee Rating

The staff were very helpful and easy to work with. Service was timely and done well. Waiting area was clean and pleasant. Would highly recommend. More

by johnlenio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 05, 2021

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 04, 2021

Dealership Rating
Employee Rating

Wow, couldn’t be happier with DePaula. Been to many places over many years, the team at DePaula is the best I’ve dealt with. From Jim R and Mark in sales to Crystal in service A+++! 👍 More

by JPDMWILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Rosamino , Crystal Blackman, Josh Brogue, Mike Demartino, Justin Dwyer, Steve Kannes, Salesman Mark was very easy to work with!

Mar 05, 2021

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We strive to be the best for our customers, and we're glad your visit reflected these values. If there's anything we can help with in the future, don't hesitate to reach out!

March 03, 2021

Dealership Rating
Employee Rating

Amazing sales team & service team. Was pleasantly surprised at the level of care & service we got for our first oil change. Would definitely recommend purchasing a car from DePaula & then returning f More

by DSEGUINYOUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer

Mar 03, 2021

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

February 28, 2021

Dealership Rating
Employee Rating

Lenny is service at the BEST. My transaction went smooth from getting a fair trade to buying the car at a great price..Thank you More

by DSPRAGU1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Qasim Dawood , Crystal Blackman, Mike Moolick, Jay Newell Sr., Jessica at front desk near coffee area. Aaa+

Mar 02, 2021

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Mike DeMartino - Service Manager – 518-489-5414

February 27, 2021

Dealership Rating
Employee Rating

My wife and I have purchased about 4 vehicles from this dealership over the past 20 years. We have dealt with Mr Lenny Farnam for a majority of those years. Mr Farnam has rendered great customer service More

by ETHORPE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2023

ETHORPE1 responded

I am very satisfied with the recent repairs done on my vehicle and the excellent customer service received from Mr Lenny Farnam.

February 27, 2021

Dealership Rating

Very pleasant experience from my salesman to the manager to the general sales manager. It may have been the easiest quickest deal ive ever done More

by JIMZALLOGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jayson Newell, Nate Daigle , Kris Bain, Crystal Blackman, Josh Brogue, Justin Dwyer, Tyler Foster, Jay Yudzevich

February 27, 2021

Dealership Rating
Employee Rating

After a service misunderstanding. Lenny Farnam not only remembered the incident and myself but went out of his way to correct the issue. Both he and Crystal Blackman professionalism was outstanding. Not on More

by EB2050
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Crystal Blackman

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