Lenny Farnam
Lenny Farnam at DePaula Ford

Lenny Farnam | Page 130

Service Advisor

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.9
1,338 Reviews
4.9

1,338 Reviews

Write a Review

1338 Reviews of Lenny Farnam

March 15, 2021

Dealership Rating
Employee Rating

My experience with DePaula Ford is purchase and service of my 2016 Mazda CX5. I am happy with the car and service. Employees in the service department and friendly, professional and helpful. More

by MMGEYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Crystal Blackman

Mar 16, 2021

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 14, 2021

Dealership Rating
Employee Rating

As always I get courteous treatment from Lenny farnam. He always makes sure that I am satisfied with the service performed before I leave the dealership. More

by Kaylee123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2021

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 14, 2021

Dealership Rating
Employee Rating

Excellent experience consistently. Service level very high . Professional service advisers. Confidence in Lenny is very high. Trust very high. Mechanics are very good and never seem to have to bring car More

by HOWELLD300
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Crystal Blackman, Don’t know the other people

Mar 15, 2021

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 13, 2021

Dealership Rating
Employee Rating

Both Mine & Lenny were very personable & helpful. First experience with a DePaula dealership & it was a pleasant one. I would use this dealership again for service if need be. More

by wasaabe8797
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Demartino, The two guys that shuttled me to & from the dealership were awesome. Unfortunately, I can’t remember their names. One was a black guy & and the other a young white kid. Both great and very personable

Mar 15, 2021

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 12, 2021

Dealership Rating
Employee Rating

Friendly, precise in service timing. Came in for the works, plus fluid top off, also rotated tires and performed wheel alignment. While pricey, worth the service More

by henmo24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2021

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 11, 2021

Dealership Rating
Employee Rating

Glenn is a top shelf professional. He has always gone the extra mile for me. it is a pleasure to do business with him. I have purchased 7 vehicles from him and hope he is there for my next car purchase. More

by edsawczak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Glenn Cummings

Mar 15, 2021

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 11, 2021

Dealership Rating
Employee Rating

Justin and Lenny are great assets to your team. They are always helpful and got me fixed up quickly. It's always a pleasure to bring my Speed3 into you guys! More

by CHRIS.DAVIS5440
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Crystal Blackman, Justin Dwyer

Mar 15, 2021

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 10, 2021

Dealership Rating
Employee Rating

Lenny Farnam is a treasure. Professional, knowledgeable and easy to talk to. As it was dark when my service was complete, Lenny escorted me to my truck. Chivalry is not yet dead. More

by CLAUSGUNDRUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2021

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 08, 2021

Dealership Rating
Employee Rating

Depaula Ford was by far the most outstanding dealership I have ever dealt with. From choosing my vehicle to finance and service it was a very easy experience. I recommend Depaula to all my family and friends More

by LDAIGLE11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jayson Newell , Crystal Blackman, Josh Brogue, Mike Demartino, Justin Dwyer, Tyler Foster, Steve Kannes, Jay Newell Sr.

Mar 09, 2021

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 08, 2021

Dealership Rating
Employee Rating

Lenny in service is top notch...no BS transaction. Q in Sales is great and Jay will give you the best price on a trade. Overall great experience. More

by DSPRAGU1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Crystal Blackman, Jay Newell Sr.

Mar 08, 2021

DePaula Ford responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Lenny, Q, and Jay assisted you in such a detailed and customized manner. Give us a call if you have any further questions!

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