Lenny Farnam
Lenny Farnam at DePaula Ford

Lenny Farnam | Page 133

Service Advisor

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.9
1,337 Reviews
4.9

1,337 Reviews

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1337 Reviews of Lenny Farnam

February 13, 2021

Dealership Rating
Employee Rating

The Superb customer service and service at DePaula is second to none. Lenny Farnham and his crew are on the ball and getting it done! More

by tbone2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 13, 2021

Dealership Rating
Employee Rating

Lenny Farnham was awesome! Service done well and technician explained everything completely. Only issue was long wait time and expensive nature of repair. Wish parts were cheaper, but that's the wa More

by bill.gutelius@qntfii.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 13, 2021

Dealership Rating

My Escape had a recall of a recall and was at DePaula for two full days and did not need fixing. 25 words not enough. More

by SHIRLYBOB230
Recommend Dealer
No

February 12, 2021

Dealership Rating
Employee Rating

Lenny Farnam was awesome. So was the tech who fixed my Fusion. These guys r a big asset to ur dealership. Give them a raise!! More

by TRAMOTMAN
Recommend Dealer
Yes

February 12, 2021

Dealership Rating
Employee Rating

I cherish my Lincoln navigator , you have some very talented employees that I trust completely with handling my vehicle naming Lenny and Alex . It's a pleasure doing business with you thanks again Robe More

by YUKONBOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 11, 2021

Dealership Rating
Employee Rating

Professional and knowledgeable staff always takes care of our needs. No problem getting a scheduled service time to fit into my schedule. From arrival to departure I get a comfortable feeling that my se More

by JIM_KOIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer

February 11, 2021

Dealership Rating
Employee Rating

lenny is a good guy and I trust him he is very helpful he never makes you feel less of a person because you don't know about cares More

by VERA.HINES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Brogue, Mike Demartino

February 10, 2021

Dealership Rating
Employee Rating

Lenny and the staff did a great job. The service staff are professional and friendly. My vehicle was ready in a reasonable amount of time. More

by ZOOM241
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 10, 2021

Dealership Rating
Employee Rating

kind and knowledgable timely update love the new kind and knowledgable timely update love the new technology! He even took care of my stickers! the waiting area was clean Thank you for all More

by RNLUCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 05, 2021

Dealership Rating
Employee Rating

Trevor was awesome and so knowledgeable about what we needed. Will most definitely recommend DePaula Ford to all my friends, family, and co-workers in the future! More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Moolick, Trevor Schmetterer, Jay Yudzevich

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