Lenny Farnam
Lenny Farnam at DePaula Ford

Lenny Farnam

Service Advisor

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.9
1,138 Reviews
4.9

1,138 Reviews

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1138 Reviews of Lenny Farnam

October 29, 2025

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Fantastic customer service and very comfortable waiting area. Was informed of rewards that significantly reduced my out of pocket costs. I highly recommend to others. More

by neidlc
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Recommend Dealer
Yes

October 26, 2025

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Lenny was attentive, professional and answered all my questions. He helped to make the process less stressful and my vehicle was done sooner than expected! More

by TELLCATHYSTEVE
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

October 26, 2025

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I got the engine valve lifter recall taken care of in one day while I was shuttled to my workplace. I’m pleased to say that the engine passed the recall check. The service staff was very helpful. More

by GREENEBRIAN90
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Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer , Marvin, Victor

October 24, 2025

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Took good care of my truck. I will come back.Took a little longer than what I would have expected but the work was good! More

by PHILHURST3
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Recommend Dealer
Yes

October 23, 2025

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This was the first new car I have ever bought. You folks did a wonderful job making me feel great and your price was great. Thank you so much. More

by ULTRAFRED
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Recommend Dealer
Yes

October 23, 2025

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Always excellent professional service. Thanks to all Everything is explained to me clearly even though I have no car knowledge More

by CAROL.LANZARA
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

October 22, 2025

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Excellent service. Never feel like they are trying to push services I don’t need. More

by LORI34
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Recommend Dealer
Yes

October 21, 2025

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Lenny is an awesome customer service Rep! He gave regular updates as to repairs being done. Waiting lounge was eye appealing, very clean & comfy as well as very roomy. Liked that there were More

by ISLAND.GIRL43
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Recommend Dealer
Yes

October 20, 2025

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Thank you for your kindness. All the facilities were great while I had to have long wait. More

by appletr02
Recommend Dealer
Yes

October 20, 2025

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Thank you for your kindness. All the facilities are great for the long wait. Good More

by appletr02
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Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer

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