Lenny Farnam | Page 29

Great service. Lenny was very helpful and explained everything clearly. Thank you for being a reliable service center. Lenny was very helpful and explained everything clearly. Thank you for being a reliable service center. More

by ALLSOPFATE Verified Customer Verified Customer

Report | Print

Did not follow through with request for written estimate. Had me spend $2600 on my CMax 6 months before transmission died-knowing full well that 2013 c maxes had early transmission issues that resulted in a Had me spend $2600 on my CMax 6 months before transmission died-knowing full well that 2013 c maxes had early transmission issues that resulted in a redesign in 2016 (I found out after researching this after they told me I had transmission issues after 118,000 miles. I also waited for 15 minutes after my scheduled appointment to be seen…(was told to take a seat) ..and then still was not called-I had to walk up and ask what was going on. Which is when I was told that they would need to keep the vehicle overnight (or I would have to come back in the morning). Said I should have brought it in in the morning- but THEY scheduled me for 1pm even though I had told them it might be a transmission issue. Then, I was told driver was on his way, but I had to wait 45 minutes for a 15 mile drive home! Awful! More

by TOML2 Verified Customer Verified Customer

Report | Print

Lenny was extremely helpful and professional. He explained every single detail in such a way that someone like me could understand. I would recommend him to anyone who would like to have a servic He explained every single detail in such a way that someone like me could understand. I would recommend him to anyone who would like to have a service. More

by Happy customer Verified Customer Verified Customer

Report | Print

The team was quick and responsive - staying true to the timeline provided when providing information on the scope of service. timeline provided when providing information on the scope of service. More

by dannyevans100 Verified Customer Verified Customer

Report | Print

As usual, great service and fast! Never a problem and easy booking dates to work on. Never a problem and easy booking dates to work on. More

by mdimfeld22870 Verified Customer Verified Customer

Report | Print

Lenny, always a pleasure. I appreciate being treated as a valued customer as well as the continued great customer service. The communication from start to finish involving the I appreciate being treated as a valued customer as well as the continued great customer service. The communication from start to finish involving the service is awesome. More

by MR_MCGILL Verified Customer Verified Customer

Report | Print

Awesome, Lenny had my vehicle in on time technician sent the video with the recommend service. Lenny reached out to verify. The service was completed at the time promised the video with the recommend service. Lenny reached out to verify. The service was completed at the time promised More

by JM131 Verified Customer Verified Customer

Report | Print

The service was great and I had the car back on the road in a short time. in a short time. More

by georgemcvey90 Verified Customer Verified Customer

Report | Print

Very knowledgeable service employee keeps you up to date on your service visit, explains issues and addresses concerns. on your service visit, explains issues and addresses concerns. More

by Mrfreeman37 Verified Customer Verified Customer

Report | Print

Great Sales people and Service Techs are top notch. Hussain,Harron and Lenny are amazing. Hussain,Harron and Lenny are amazing. More

by DSPRAGU1 Verified Customer Verified Customer

Report | Print