Lenny Farnam | Page 35

When I received my car back the plastic pieces weren’t clipped together, some of the plastic pieces I was able to clip back ok but the other by the door frames I couldn’t. Kinda disappointed because I did clipped together, some of the plastic pieces I was able to clip back ok but the other by the door frames I couldn’t. Kinda disappointed because I didn’t receive the same way I dropped it off but I’m not really the type of person to go back and force anyone to do anything. I understand it was a recall but it would’ve been nice to not have to struggle to put the plastic pieces for the door back. The passenger and the back two door plastic pieces still isn’t clipped on fully because it was too difficult for me. More

by Billal Verified Customer Verified Customer

Report | Print

All the employees are friendly, respectful, and helpful. The service writers are very knowledgeable. The salesmen are very knowledgeable and do not pressure customers into immediate decisions. The service writers are very knowledgeable. The salesmen are very knowledgeable and do not pressure customers into immediate decisions. More

Report | Print

Always a great experience at DePaula Ford. Thanks to Lenny and the rest of the service team for always taking care of me and my Bronco! Thanks to Lenny and the rest of the service team for always taking care of me and my Bronco! More

by daviddaguano Verified Customer Verified Customer

Report | Print

Luis was excellent. Explained to me what my car needed saving me a couple of hundred dollars that I definitely can not spare at this moment. Everyone was very welcomin Explained to me what my car needed saving me a couple of hundred dollars that I definitely can not spare at this moment. Everyone was very welcoming and I 100% feel like they cared. Thank you Luis and the other gentlemen that work right along side. More

by ariam96 Verified Customer Verified Customer

Report | Print

Service was professional. People were courteous. Only suggestion. When you make an appointment and you are told an hour to an hour 15, you should not be there a little over 2 People were courteous. Only suggestion. When you make an appointment and you are told an hour to an hour 15, you should not be there a little over 2 hours More

by C22bailey Verified Customer Verified Customer

Report | Print

Was very happy that my recalls were all taken care of so quickly. My husband brought my car in and he said Lenny was so very helpful. quickly. My husband brought my car in and he said Lenny was so very helpful. More

by Marylou Verified Customer Verified Customer

Report | Print

Always great Guys Lenny Chance Louis Nice staff Great snacks 😊 In waiting area Lovely experience every time so far staff Great snacks 😊 In waiting area Lovely experience every time so far More

by NANCYBONESTEEL Verified Customer Verified Customer

Report | Print

Regular maintenace check was performed expeditiously. Customer service was excellent. Waiting room was crowded. Can't wait to see the new facility Customer service was excellent. Waiting room was crowded. Can't wait to see the new facility More

Report | Print

Great customer service by Lenny and the staff at depaula. I just don't know w here tire caps for air are on passenger side. I just don't know w here tire caps for air are on passenger side. More

by TERRY6105 Verified Customer Verified Customer

Report | Print

I would like to personally thank your service department. It’s people like Luis, Howard and your entire service team is the reason we keep buying board products. Thanks, D Paula, Ford, for hiring such consc It’s people like Luis, Howard and your entire service team is the reason we keep buying board products. Thanks, D Paula, Ford, for hiring such conscientious and courteous employees. Thank you Dave A More

by 66 vette Verified Customer Verified Customer

Report | Print