Lenny Farnam
Lenny Farnam at DePaula Ford

Lenny Farnam | Page 37

Service Advisor

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.9
1,346 Reviews
4.9

1,346 Reviews

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1346 Reviews of Lenny Farnam

April 27, 2025

Dealership Rating
Employee Rating

They took care of the warranty issues quickly. They were friendly and accommodating. mechanics were timely and helpful More

by PAUL.COLLOCA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josh Halse

April 27, 2025

Dealership Rating
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Excellent service and wonderful people. You can trust them to do what’s necessary and be honest about what isn’t. I won’t be bringing my car anywhere else. More

by LESZUKER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Luis Correa, Justin Dwyer

April 25, 2025

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DePaula service center is easy to work with and pleasant to deal with. I have recommended them to my whole family. More

by ngreenwood
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Luis Correa, Justin Dwyer, Chance

April 19, 2025

Dealership Rating
Employee Rating

Other than Lenny, absolutely horrible service department. Two weeks to do a 2 hour repair, and a loaner vehicle wasn't available until 4 hours before the work was done. Lenny was the only one providing regul More

by mattofny
Service Time
Recommend Dealer
No

April 18, 2025

Dealership Rating
Employee Rating

He was great! Kept me informed every step of the way concerning appointments, parts ordering and service. Ask for Lenny when you visit the Service Department! More

by ROBERT@JOHNSTONXD.COM
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Qasim Dawood, Nate Daigle

April 18, 2025

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The crew at DePaula always takes such great care of us and our vehicles! Thank you! More

by Dana C
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Luis Correa, Justin Dwyer

April 17, 2025

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Great service! Service Advisor is always well-informed, you can depend on the service technicians to do the job right the first time. I've been going there since 2 More

by MRCWORKSHARD
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Recommend Dealer
Yes

April 17, 2025

Dealership Rating
Employee Rating

Very impressive service. Was not able to drive a car in for recall service. They came out to pick up car. Regarding sales, Glenn was very thorough In presenting an SUV th More

by JMLUBINSKI2
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Recommend Dealer
Yes

April 17, 2025

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Easy on line scheduling, the service was fast, friendly and courteous. All around a great experience. More

by ms662640
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Luis Correa, Justin Dwyer

April 16, 2025

Dealership Rating
Employee Rating

Excellent customer service by the associate that handled my service. The facility was under construction. More

by ellenlandis
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Recommend Dealer
Yes

Other Employees Tagged: Luis Correa, Justin Dwyer

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