Lenny Farnam
Lenny Farnam at DePaula Ford

Lenny Farnam | Page 6

Service Advisor

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.9
1,311 Reviews
4.9

1,311 Reviews

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1311 Reviews of Lenny Farnam

March 02, 2026

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Employee Rating

I've been a customer for over 10 years, with a variety of buying experiences, from used to leasing new to buying new, and I feel like a valued customer. Each time I have brought my vehicle in for maintenance More

by jmatt
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Recommend Dealer
Yes

Other Employees Tagged: Chance Guild, Jason Keville

March 02, 2026

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DePaula Ford was very accommodating in getting me in for my appointment. Lenny was great to work with and made the experience effortless on my part. Great Team at DePaula Ford More

by rdelsign
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Recommend Dealer
Yes

March 02, 2026

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Donat was very helpful. I was in and out of there on the timelines he set. He was also very personable and friendly. More

by rtiunyc
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Recommend Dealer
Yes

Other Employees Tagged: Donat (didn’t get his last name)

March 01, 2026

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Everything went well at my recent visit. Lenny is great: knowledgeable, thorough, helpful, and communicative. The new waiting room is very nice. Great job DePaula! More

by dw5543610
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

March 01, 2026

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Employee Rating

Chance and Lenny always take care of me. Detailing issues, fixes, delays or expeditions. Thanks to them, a completely broken AC, heater, and grill cover malfunction was ordered and repaired More

by Brian Kennally
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Recommend Dealer
Yes

Other Employees Tagged: Chance Guild , Howard Pettel

March 01, 2026

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The service department was exceptional! Friendly, efficient and work done in a timely manner. Chance was friendly and helpful checking my car in. Definitely will be back and recommend to o More

by JMCGIVERN0
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chance Guild, Jason Keville

March 01, 2026

Dealership Rating
Employee Rating

Quick response upon arrival. Check in was thorough and estimated wait time was accurate. Enjoyed fresh brewed coffee! More

by mcahill2736
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Recommend Dealer
Yes

Other Employees Tagged: Chance Guild, Jason Keville

February 28, 2026

Dealership Rating
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Lenny kept me informed and explained everything well So that I remain informed with information More

by MLASHMET2
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

February 28, 2026

Dealership Rating
Employee Rating

I trust Lenny's advice on the Explorer. He's friendly, knowledgeable, and responsive. Service at DePaula means Service with Lenny. More

by josesegovia72613
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Service Time
Service Communication
Recommend Dealer
Yes

February 27, 2026

Dealership Rating
Employee Rating

Friendly and expert service. Consistently goes above and beyond to be helpful and accommodating. Friendly and expert service. Lenny and his team consistently go above and beyond More

by bryanjterry1
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

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