Lenny Farnam
Lenny Farnam at DePaula Ford

Lenny Farnam | Page 7

Service Advisor

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.9
1,338 Reviews
4.9

1,338 Reviews

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1338 Reviews of Lenny Farnam

March 20, 2026

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Employee Rating

Dan and Lenny are terrific service advisors. DePaula Ford had a great deal on tires for my Raptor. More

by chrisan1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dan

March 19, 2026

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I have no comet xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx More

by GILLETTED
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chance Guild, Jason Keville

March 19, 2026

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The work was completed timely and very happy with the service provided Lenny was awesome as usual More

by vjb12054
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

March 16, 2026

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Employee Rating

This was my first experience in the newly updated service area. Lenny greeted me with a smile, explaining the process for getting my car into the shop. He then confirmed the service requested and carefully e More

by Sheep farmer Linda
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

Mar 16, 2026

Sheep farmer Linda responded

Kudos to Lenny Farnum and to the cashier. They both greeted me as an old friend and made my visit pleasant. I felt appreciated and was treated with warmth, kindness, and respect. They represent professional behavior with personal dignity.

March 15, 2026

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Employee Rating

DePaula Ford is always dependable, knowledgeable and professional. I always use DePaula Ford to service my vehicle. More

by MRCWORKSHARD
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

March 15, 2026

Dealership Rating
Employee Rating

Excellent experience. We had just stopped in to schedule routine service but Lenny Farnam was able to get us in and get the service completed quickly the same day. Than More

by Elaine
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Recommend Dealer
Yes

March 15, 2026

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Excellent work. I showed up very late to my appointment and Lenny coordinated information flow from what techs found and my resulting decisions. With minimal downt More

by Tom Anastasio, Black Mustang guy
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Recommend Dealer
Yes

March 13, 2026

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Everything was great. The service center proactively reached out to me to get my state inspection completed since it was due. Getting the appointment scheduled was easy. O More

by Greg D
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chance Guild, Jason Keville

March 13, 2026

Dealership Rating
Employee Rating

Excellent, friendly and understanding Always pleasant and attentive to my vehicle concerns. Great job everyone. More

by rmuller@nycap.rr.com
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

March 12, 2026

Dealership Rating
Employee Rating

Great service on my Ford F150. Went in for my NYS inspection and everything went well. I needed new wiper blades and an air filter. Work was completed in a timely manner More

by Steve L
Service Price Transparency
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Recommend Dealer
Yes
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