Lenny Farnam
Lenny Farnam at DePaula Ford

Lenny Farnam | Page 7

Service Advisor

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.9
1,311 Reviews
4.9

1,311 Reviews

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1311 Reviews of Lenny Farnam

February 26, 2026

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Employee Rating

Good service department, Had 28 years of great service with my 1998 Ford Ranger Truck. More

by dave.whiteley41
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Finance Experience
Recommend Dealer
Yes

February 26, 2026

Dealership Rating
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Chance, Lenny, and Jason are always happy to help. They have good product knowledge and are good communicators, providing updates and explanations as needed. More

by Rhonda Bambrick
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chance Guild, Jason Keville

February 25, 2026

Dealership Rating
Employee Rating

Always friendly, professional, polite and helpful - especially Lenny Farnam who goes out of his way to keep me informed. Great new waiting area if I have to wait. More

by JERICERUTTI
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

February 23, 2026

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Employee Rating

My 2020 Ford F150 Raptor always gets great service at DePaula. The new redesigned service department is terrific. More

by chrisan1
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Recommend Dealer
Yes

February 22, 2026

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Lenny was very helpful. He took the time to listen to our concerns and went the extra mile to make sure he was able to help us before we left. We were very happy with our ex More

by verizonsplicer2002
Service Price Transparency
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Recommend Dealer
Yes

February 22, 2026

Dealership Rating
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Love new service center. Staff is friendly and helpful. Easy drop off and pick up. More

by Sanzo
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Recommend Dealer
Yes

Other Employees Tagged: Chance Guild, Jason Keville

February 22, 2026

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Employee Rating

Glen was very knowledgeable and professional he helped make the whole car buying experience easy and without stress More

by jarhead_3_1
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Glenn Cummings

February 21, 2026

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Employee Rating

I’ve been a Depaula (and previosly Orange Ford) customer for 25+ years, service is always excellent and I’ve never had a bad experience with the service department. They always explain the type of work to b More

by wmfitzpatrick73
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

February 20, 2026

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Employee Rating

Very positive experience. Service was on-time and waiting room was clean and comfortable. Will definitely be back. More

by danc1812
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Workmanship
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Service Communication
Recommend Dealer
Yes

February 20, 2026

Dealership Rating
Employee Rating

Lenny and team were great to work with. The new service area is clean and nice. More

by cjs15
Service Price Transparency
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Recommend Dealer
Yes
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