Lenny Farnam | Page 9

The customer service experience as always was great. The communication from the time the vehicle was checked in until the service was completed was very great. The time I had to wait for the service to The communication from the time the vehicle was checked in until the service was completed was very great. The time I had to wait for the service to be completed was not bad at all. The quality of services performed was very good. Thank you Lenny for giving a brief tour of the new area. More

by MR_MCGILL Verified Customer Verified Customer

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Lenny was very professional and customer oriented. He did a great job explaining everything and treating very well He did a great job explaining everything and treating very well More

by P.dame1121 Verified Customer Verified Customer

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Always friendly and professional! Attentive to concerns and effective Timely with appointments and posting or reporting status of work. Attentive to concerns and effective Timely with appointments and posting or reporting status of work. More

by CHUCKHOMEYER Verified Customer Verified Customer

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Lenny is my goto Serviceman he is very thorough and always has the customer in mind. He let's you know if your wipers are needing replacement and anything else that needs attention. He also keeps you i always has the customer in mind. He let's you know if your wipers are needing replacement and anything else that needs attention. He also keeps you informed while waiting. TOP notch..You should be proud to have him on your team. More

by DSPRAGU1 Verified Customer Verified Customer

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Always an honest and pleasant experience working with Lenny. I would recommend Lenny and DePaula service to my friends and family. Lenny. I would recommend Lenny and DePaula service to my friends and family. More

by DonCunch Verified Customer Verified Customer

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I've been a customer for over 10 years, with a variety of buying experiences, from used to leasing new to buying new, and I feel like a valued customer. Each time I have brought my vehicle in for maintenance buying experiences, from used to leasing new to buying new, and I feel like a valued customer. Each time I have brought my vehicle in for maintenance, the problem has been fixed. More

by jmatt Verified Customer Verified Customer

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DePaula Ford was very accommodating in getting me in for my appointment. Lenny was great to work with and made the experience effortless on my part. Great Team at DePaula Ford my appointment. Lenny was great to work with and made the experience effortless on my part. Great Team at DePaula Ford More

by rdelsign Verified Customer Verified Customer

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Donat was very helpful. I was in and out of there on the timelines he set. He was also very personable and friendly. I was in and out of there on the timelines he set. He was also very personable and friendly. More

by rtiunyc Verified Customer Verified Customer

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Everything went well at my recent visit. Lenny is great: knowledgeable, thorough, helpful, and communicative. The new waiting room is very nice. Great job DePaula! Lenny is great: knowledgeable, thorough, helpful, and communicative. The new waiting room is very nice. Great job DePaula! More

by dw5543610 Verified Customer Verified Customer

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Chance and Lenny always take care of me. Detailing issues, fixes, delays or expeditions. Thanks to them, a completely broken AC, heater, and grill cover malfunction was ordered and repaired Detailing issues, fixes, delays or expeditions. Thanks to them, a completely broken AC, heater, and grill cover malfunction was ordered and repaired in 3 days. Thanks as always guys. Further thanks to Howard. More

by Brian Kennally Verified Customer Verified Customer

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