Lenny Farnam | Page 8

The work was completed timely and very happy with the service provided Lenny was awesome as usual service provided Lenny was awesome as usual More

by vjb12054 Verified Customer Verified Customer

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This was my first experience in the newly updated service area. Lenny greeted me with a smile, explaining the process for getting my car into the shop. He then confirmed the service requested and carefully e area. Lenny greeted me with a smile, explaining the process for getting my car into the shop. He then confirmed the service requested and carefully explained the recall service. He ushered me to the waiting lounge and pointed out its various features. During my wait I followed the steps in servicing my car in the link he provided in a timely fashion. At check out he accompanied me to the cashier, credited my order with Rewards points, and escorted me to my vehicle. I appreciate his attention, assistance, and courteous, respectful manner. More

by Sheep farmer Linda Verified Customer Verified Customer

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DePaula Ford is always dependable, knowledgeable and professional. I always use DePaula Ford to service my vehicle. professional. I always use DePaula Ford to service my vehicle. More

by MRCWORKSHARD Verified Customer Verified Customer

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Excellent experience. We had just stopped in to schedule routine service but Lenny Farnam was able to get us in and get the service completed quickly the same day. Than We had just stopped in to schedule routine service but Lenny Farnam was able to get us in and get the service completed quickly the same day. Thanks Lenny! More

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Excellent work. I showed up very late to my appointment and Lenny coordinated information flow from what techs found and my resulting decisions. With minimal downt I showed up very late to my appointment and Lenny coordinated information flow from what techs found and my resulting decisions. With minimal downtime from quick communication, still got everything addressed by close. For my car back that same evening. As always, thx guys. Yes, I can be a pain in the xxx sometimes but you guys look out for me whenever u can. I appreciate. (Btw, it's black 5.0 w four changeover tires crammed in there by any means necessary. That guy.) More

by Tom Anastasio, Black Mustang guy Verified Customer Verified Customer

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Everything was great. The service center proactively reached out to me to get my state inspection completed since it was due. Getting the appointment scheduled was easy. O The service center proactively reached out to me to get my state inspection completed since it was due. Getting the appointment scheduled was easy. Once there, waiting for the work to finish was nice because their lounge area is spacious, comfortable and well equipped. More

by Greg D Verified Customer Verified Customer

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Excellent, friendly and understanding Always pleasant and attentive to my vehicle concerns. Great job everyone. attentive to my vehicle concerns. Great job everyone. More

by rmuller@nycap.rr.com Verified Customer Verified Customer

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Great service on my Ford F150. Went in for my NYS inspection and everything went well. I needed new wiper blades and an air filter. Work was completed in a timely manner Went in for my NYS inspection and everything went well. I needed new wiper blades and an air filter. Work was completed in a timely manner More

by Steve L Verified Customer Verified Customer

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Lenny Farnam has made my experience with the dealership great over the past 23 years. great over the past 23 years. More

by Walter Verified Customer Verified Customer

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The service department are great professional, and very welcoming they make you feel like you are old friends than just a customer. welcoming they make you feel like you are old friends than just a customer. More

by omoade3083 Verified Customer Verified Customer

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