Lenny Inserra | Page 18

Compliments for Lenny Inserra I have been a MB user for the last 7 years, and I was thinking of switching to other brands. This was because I was fed up with the poor service in NY I have been a MB user for the last 7 years, and I was thinking of switching to other brands. This was because I was fed up with the poor service in NYC MB service workshops. So I casually shopped around. At Catena, I was impressed with Lenny's excellent customer service. I was convinced by Lenny to continue with MB. He wanted to make sure I was comfortable with my decision and he did not pressure me unlike the sales staff in other MB agencies that I patronized. Lenny is also very approachable even after sales unlike the other agents. I am glad that Catena not only has friendly staff in its service workshop, but also competent sales personnel like Lenny. More

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C63S AMG Cabriolet Best dealer and Lenny is the best salesperson. I got exactly what I wanted. Lenny was been super helpful. I will definitely come back again when I wa Best dealer and Lenny is the best salesperson. I got exactly what I wanted. Lenny was been super helpful. I will definitely come back again when I want a new Mercedes. More

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Feels Like Family From when I walked in the door to when he handed me the keys to my new car, Lenny was outstanding. I couldn't be happier with my experience and my new From when I walked in the door to when he handed me the keys to my new car, Lenny was outstanding. I couldn't be happier with my experience and my new car. More

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Excellent Service! Lenny at Ray Cantena made this process as smooth and stress free as could be! He chose the best Mercedes to fit my lifestyle and budget. I couldn’t ha Lenny at Ray Cantena made this process as smooth and stress free as could be! He chose the best Mercedes to fit my lifestyle and budget. I couldn’t have a more fitting vehicle! I will be sending family, friends, colleagues and any one who is looking to buy a Mercedes to Lenny at Ray Cantena Union. I get compliments every where I go! This car is so me! More

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Great experience!! Great experience with the dealer and Lenny! Everyone was so polite and amazing. Lenny was so helpful with all our questions and patient. He knew every Great experience with the dealer and Lenny! Everyone was so polite and amazing. Lenny was so helpful with all our questions and patient. He knew everything about the car we bought. Paperwork went buy so quick and fast and he explained everything well!!! I would recommend him without a doubt! More

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Great Experience I have A wonderful experience. My sales person was Lenny. He’s awesome. Didn’t pressure me into buying anything. Just told me the facts and i respect I have A wonderful experience. My sales person was Lenny. He’s awesome. Didn’t pressure me into buying anything. Just told me the facts and i respect that in a salesman. There used car selection is great to say the least. All used cars pre owned certified. Definitely will be back again. More

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Certified GLE43 Coupe Lenny was very helpful when my wife and I were looking for a new vehicle. Lenny was easy to talk to and very upfront about everything I’ve already sen Lenny was very helpful when my wife and I were looking for a new vehicle. Lenny was easy to talk to and very upfront about everything I’ve already sent my in laws to talk to him about their next vehicle also More

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Simply The Best! My wife and I could not be happier with our experience with you. We HAD been long time client of competing Mercedes dealer. After speaking with Lenny My wife and I could not be happier with our experience with you. We HAD been long time client of competing Mercedes dealer. After speaking with Lenny he earned our trust and long term commitment. Truly top notch. Never pushy, Always honest and forthcoming. The process was simply and enjoyable. Simply put he is the BEST! Also, prior to speaking to Lenny, we reached out via the internet and were contacted by Arealle Rouach. She was courteous and professional. The first line of contact in a transaction is vital. If she did not handle our call the way she did we may have never come to the dealer to look at the car. GREAT TEAM EFFORT! More

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Many Sell Mercedes--Ray Catena Union Sells Service The Mercedes brand speaks for itself. What distinguishes Ray Catena Union from the others is service. My search for a Mercedes product started in Mo The Mercedes brand speaks for itself. What distinguishes Ray Catena Union from the others is service. My search for a Mercedes product started in Morristown, about a mile from my office. After being confused and stymied by the experience of cars on the dealer's website that either "didn't exist" or "became unavailable," I went to Ray Catena Union. I started on the phone with an e-specialist, Arealle Rouach, who helped me quickly focus my search. I was then handed to Lenny Inserra, and things progressed nicely and quickly. Lenny is a "yes" guy who wants the customer to be comfortable, happy and satisfied. He achieves all three objectives (or did with me, at least). He is an excellent representative of the Mercedes brand and especially of the Catena family of dealerships (and even more particularly the Union dealership). Lenny is friendly and approachable and doesn't waste the customer's time or his. We were able to do the majority of the "deal" in a few phone calls and a couple of emails. The potential complications/challenges were a corporate lease, an ABA discount and a trade-in of an older non-MB automobile. With each challenge, Lenny made it seem like I was doing him a favor when he was helping me. Lenny worked around my schedule for the signing party and the delivery of the car, which went seamlessly (even with all of the potential challenges). The entire experience was very low impact on me and was actually very, very pleasant. It is impossible to compare the two MB experiences (the failed one in Morristown and the absolutely excellent one in Union). I will shortly be looking to get us out of a BMW (another car in the household) and into something else. After my experience with Lenny Inserra and Ray Catena of Union, I strongly suspect it will be a Mercedes Benz from Ray Catena Mercedes Benz of Union working through Lenny. I will recommend Ray Catena Mercedes Benz of Union and Lenny Inserra to any and all who will listen to me.. He is a professional that I look forward to working with again in the future. More

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Wonderful Easy Experience Lenny was very helpful during the purchase. Based on his level of professionalism and positive demeanor, the process was easy and pleasant. He worke Lenny was very helpful during the purchase. Based on his level of professionalism and positive demeanor, the process was easy and pleasant. He worked with me to ensure that I got what I wanted while remaining within my price range. He was knowledgeable about the car and responded to all questions in a helpful and informative manner. I purchased my previous Mercedes from a dealership that was closer to my house and after shopping at Mercedes dealerships throughout the state, I selected the Union location based on my experience with Lenny. Overall, I was extremely satisfied with the experience and will only purchase cars from this dealership with Lenny. More

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