Lenny Inserra

Our recent travels to Union Mercedes-Benz was clearly to work with Lenny again. We are repeat customers. We passed two MB showrooms on the way. Lenny has proven to be professional, knowledgeable, but most work with Lenny again. We are repeat customers. We passed two MB showrooms on the way. Lenny has proven to be professional, knowledgeable, but most importantly, honest and approachable. We love him! More

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I had an outstanding experience working with Lenny at Mercedes-Benz, and I can’t recommend him enough. From the moment I walked in, he was attentive, communicative, and just genuinely easy to work with. Mercedes-Benz, and I can’t recommend him enough. From the moment I walked in, he was attentive, communicative, and just genuinely easy to work with. The whole process felt smooth and respectful, which, if you’ve been to a few luxury dealerships, you know isn’t always the case. One thing that really stood out to me is something I personally look for. I have my own “hoodie and sweats test” for customer service. I came in dressed super casual on purpose, and Lenny didn’t judge me for a second. Same level of professionalism, same level of attention from start to finish. That mattered to me, and it showed in how the entire experience played out all the way through closing. On top of that, he really knows his stuff. He walked me through everything in a way that actually made sense, answered all my questions without rushing, and made sure I felt good about the decision. It never felt like he was trying to push me into anything. End to end, just a clean, well-run experience. If you want someone who’s sharp, respectful, and easy to work with, Lenny’s your guy. I’d 100% work with him again and will be sending people his way. More

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Lenny was outstanding. He provided truly exceptional customer service and was an absolute pleasure to work with. He provided truly exceptional customer service and was an absolute pleasure to work with. More

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My service advisor JAIME is by far the best I have ever worked with!! Besides being a total gentleman and always makes me feel special , he is soo knowledgeable is all aspects of Mercedes service! I was th worked with!! Besides being a total gentleman and always makes me feel special , he is soo knowledgeable is all aspects of Mercedes service! I was there last week and the computer system had a bad glitch . Jaime not only fixed the problem for me but for other customers with the same issue. He really saved the day calmly and with expertise!! Because of him and Patty I would never go anywhere else for Mercedes service! The level of customer care is totally in another league! More

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Exceptional service from top to bottom - Extremely professional and ease of service - can not recommend a better sales person or team! Thank you Lenny for your outstanding customer service! professional and ease of service - can not recommend a better sales person or team! Thank you Lenny for your outstanding customer service! More

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This is my sixth lease with Ray Catena of Union. After the experience with my last lease, I was ready to leave the brand. I was very disappointed with some of the challenges from the first run of th After the experience with my last lease, I was ready to leave the brand. I was very disappointed with some of the challenges from the first run of the current C class model and I had actually purchased a car and was going to end my relationship with Mercedes and Ray Catena. However, the dealership was great at helping me to understand the shifts in production since Covid and truly honored my long time loyalty with the brand. Not only did I get a great deal, I got a beautiful ride. Im looking forward to smooth rides with this beauty. More

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Great job - facilitate the deal , definitely a recommend . Also they don’t give you a hard time when you trade . Honest at the beginning. Thank you . . Also they don’t give you a hard time when you trade . Honest at the beginning. Thank you . More

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Lenny is always willing to help me out and gives me a good deal all the time ,that's why this is my third time leasing with him. good deal all the time ,that's why this is my third time leasing with him. More

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I did not intend to purchase a car. Lenny was sincerely informative and with no pressure. The manager sealed the deal that suited me best and I drove away with a great car. My experienc Lenny was sincerely informative and with no pressure. The manager sealed the deal that suited me best and I drove away with a great car. My experience this time around with Ray Catena was light years better than years ago. . More

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Lenny was professional and knowledgeable throughout the entire car sales process. What I especially appreciated was that he offered me a test drive after I came just to see the interior colors of the GLC 4 entire car sales process. What I especially appreciated was that he offered me a test drive after I came just to see the interior colors of the GLC 43. As a woman, this meant quite a lot to me. The experience just got better from there. Once Lenny helped us to understand the options available on the vehicle, he found us the exact car we were looking for. Lenny’s closing process and the paperwork experience were a breeze—no high pressure anything, integrity through to the last step! The post sale care and car tutorial were excellent. Our next Mercedes purchase will be with Lenny and Ray Catena of Union—a well run organization! More

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