Lenny Rodriguez | Page 3

Very professional and very courteous in general! I’ll definitely come back the staff and the facility were convenient comfortable they told me everything that I needed for my car thank you definitely come back the staff and the facility were convenient comfortable they told me everything that I needed for my car thank you More

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Clueless THIS RESPONSE IS FOR THE SALES DEPARTMENT ONLY I received a call from this dealership telling me that they were very interested in my car for a trade, THIS RESPONSE IS FOR THE SALES DEPARTMENT ONLY I received a call from this dealership telling me that they were very interested in my car for a trade, Im guessing they share the same computer my car was on the lift in the service dept waiting to see if they should proceed.The Dealer called and asked me what I was wearing so the "V.IP". sales person could pass by and make a offer on my car to trade on a new vehicle no one showed up every call back to the dealership was a new person so I had to start from scratch big waste of my time. A loss of a sale for them. B.T.W Lenny and the service department was very patient and professional More

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repeat customer I recently returned to City World to meet with Briant Rosa as my lease on a 2016 Tucson was expiring. He had assisted me with that lease and I looked I recently returned to City World to meet with Briant Rosa as my lease on a 2016 Tucson was expiring. He had assisted me with that lease and I looked forward to working with him again. The experience did not disappoint. I was uncertain as to the direction I wanted to take, purchase off lease, buy/lease new Tucson or upgrade to a Santa Fe. He patiently worked through all the options with me clarifying the situation as we eliminated acquiring a new Tucson, showing me why buying off lease was a better deal. I was still uncertain as to an upgrade so we test drove two different Santa Fe models. He did not pressure for an immediate decision when I said I wanted to come back with my wife. His low key approach was much appreciated. We did return the next day and ended up leasing a Santa Fe. The subsequent process was a bit long but I was able to drive away that same day with my new car, the fourth from this dealer. The Finance and management staff was also friendly and helpful in working me to stay within my budget. I would be remiss if I didn't also give a big shot out to Lenny the service manager. A major part of my comfort with a continuing relationship at City World has been the excellent service staff. Friendly professional service is their hallmark. More

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Hyundai Tucson This is a very competent dealership. Very thorough and friendly sales staff. The service department is outstanding. Polite as well as professional. Qu This is a very competent dealership. Very thorough and friendly sales staff. The service department is outstanding. Polite as well as professional. Quick reliable prevention and/or repairs. More

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service Friendly and knowledgeable staff who walk you through what is needed to keep your vehicle in prime and safe condition. Kudos to Lenny, Jessica and res Friendly and knowledgeable staff who walk you through what is needed to keep your vehicle in prime and safe condition. Kudos to Lenny, Jessica and rest of staff. More

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Cursed at me over the phone just because i wasn’t satisfying with the service cause they messed up my cars(2015 Hyundai sonata) transmission and i gave him a bad review he called just because i wasn’t satisfying with the service cause they messed up my cars(2015 Hyundai sonata) transmission and i gave him a bad review he called me and yelled at me very badly and also literally cursed at me on the phone and handed up.Not recommended at all More

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Great Service Department (Fritz, Jessica, Lenny) Anytime I bring my car to get serviced I have a good experiencing. Lenny (manager), Jessica Rodriguez and Fritz Theodore are always, courteous, profe Anytime I bring my car to get serviced I have a good experiencing. Lenny (manager), Jessica Rodriguez and Fritz Theodore are always, courteous, professional and honest when diagnosing my car. Fritz is always courteous, patient and helpful in explaining what is actually wrong with my car; . Jessica is always courteous and smiling when checking you in. Lenny is also professional and leads the service department with class. Honesty is everything and this service shop models that. More

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Profesional service Due to the high amount of miles driven a month a monthly oil change is required for my car. The service level and attention received make me come bac Due to the high amount of miles driven a month a monthly oil change is required for my car. The service level and attention received make me come back every time. More

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