Leny Cepeda
Leny Cepeda at Herb Chambers Honda of Seekonk

Leny Cepeda

Service Adviser

Herb Chambers Honda of Seekonk

185 Taunton Ave, Rte. 44
Seekonk, MA 02771

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4.9
62 Reviews

Dealership Experience

6 yrs, 2 mos

Industry Experience

6 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

Employee Video

4.9

62 Reviews

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62 Reviews of Leny Cepeda

October 06, 2025

Dealership Rating
Employee Rating

The dealership is well maintained. From the moment I arrive, the staff are courteous and welcoming. More

by Em
Service Price Transparency
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Recommend Dealer
Yes

September 03, 2025

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I had morning appointment on August 18th. Was greeted immediately on arrival and got oil change and tire rotation in an efficient manner. More

by Laudnum46
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Recommend Dealer
Yes
Sep 03, 2025

Herb Chambers Honda of Seekonk responded

We love to hear you were so well taken care of! Thank you for choosing Herb Chambers Honda of Seekonk and sharing your experience. See you next time!

August 17, 2025

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Brian was wonderful, everything moved efficiently & when something unexpected came up, he called right away to discuss. The team also sent a video of the found issue & it was resolved..we love this dealersh More

by Pegsefton
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Recommend Dealer
Yes
Aug 19, 2025

Herb Chambers Honda of Seekonk responded

Thank you for your feedback, and for choosing Herb Chambers Honda of Seekonk. We'll be sure to let Brian and the team know how happy you are.

August 06, 2025

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Leny in service was AMAZING. I thought he made my experience better by being super friendly, thorough and efficient. He gave me detailed information and timely updates on my serv More

by WF
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Recommend Dealer
Yes
Aug 07, 2025

Herb Chambers Honda of Seekonk responded

Thank you for sharing your feedback about Leny and the rest of our team! We’re happy to hear you felt well taken care of from start to finish and we hope to welcome you back to Herb Chambers Honda of Seekonk again next time!

July 24, 2025

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We left our car for service at 7am, and picked it up at 5:30. The car was forgotten about and untouched. We called several times during the day to check it's status only to be told someone would call us ba More

by brolrobert122
Service Price Transparency
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Recommend Dealer
No
Jul 25, 2025

Herb Chambers Honda of Seekonk responded

Thank you for the review. I'm disappointed to hear about this situation and will make sure it gets addressed with our team to ensure it doesn't happen again in the future. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Scott Birtles - General Manager - scott@herbchambers.com

July 11, 2025

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I had a few things done Leny was very helpful. It was quick and great service. Thank you! More

by reisdeb
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Recommend Dealer
Yes
Jul 14, 2025

Herb Chambers Honda of Seekonk responded

Hi Deb! Thank you for leaving us this five-star review and for your kind words about Leny from our service team at Herb Chambers Honda of Seekonk! We'll see you next time!

July 11, 2025

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Great service excellent communication and Lenny was very informative. It was definitely a positive experience and I like how the video was sent ahead of time. More

by Jennlp313
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Recommend Dealer
Yes
Jul 14, 2025

Herb Chambers Honda of Seekonk responded

Thank you for sharing your outstanding feedback about Lenny and the team, Jenn! We'll see you next time at Herb Chambers Honda of Seekonk.

July 10, 2025

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Went in for an oil change. People were very helpful and the waiting time was not long. Very satisfied More

by Swing052
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Recommend Dealer
Yes
Jul 10, 2025

Herb Chambers Honda of Seekonk responded

Thank you for your business and your confidence in our team! We hope to welcome you back to Herb Chambers Honda of Seekonk again in the future.

July 09, 2025

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Employee Rating

Excellent customer service, Kelvin is very helpful and professional, he is fluent in Spanish which is a plus cause I Spanish is better than my English is. Keep up with the good work Kelvin. More

by josehidalgo009
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Recommend Dealer
Yes
Jul 10, 2025

Herb Chambers Honda of Seekonk responded

Jose, thank you for sharing your great review of Kelvin and the team! We appreciate your business and hope to see you again at Herb Chambers Honda of Seekonk.

June 19, 2025

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Waited too long. 2 and 1.2 hours. Otherwise service was good. Thanks for your service More

by Shirleymartin
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Recommend Dealer
Yes
Jun 19, 2025

Herb Chambers Honda of Seekonk responded

Shirley, We appreciate your feedback and regret to hear about the wait. We will share this with the team and encourage you to reach out if there's anything else we can assist with ahead of your next visit. Thank you!

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