Leny Cepeda
Leny Cepeda at Herb Chambers Honda of Seekonk

Leny Cepeda

Service Adviser

Herb Chambers Honda of Seekonk

185 Taunton Ave, Rte. 44
Seekonk, MA 02771

Contact Me
4.9
58 Reviews

Dealership Experience

5 yrs, 11 mos

Industry Experience

5 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

Employee Video

4.9

58 Reviews

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58 Reviews of Leny Cepeda

July 24, 2025

Dealership Rating
Employee Rating

We left our car for service at 7am, and picked it up at 5:30. The car was forgotten about and untouched. We called several times during the day to check it's status only to be told someone would call us ba More

by brolrobert122
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Jul 25, 2025

Herb Chambers Honda of Seekonk responded

Thank you for the review. I'm disappointed to hear about this situation and will make sure it gets addressed with our team to ensure it doesn't happen again in the future. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Scott Birtles - General Manager - scott@herbchambers.com

July 11, 2025

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I had a few things done Leny was very helpful. It was quick and great service. Thank you! More

by reisdeb
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Recommend Dealer
Yes
Jul 14, 2025

Herb Chambers Honda of Seekonk responded

Hi Deb! Thank you for leaving us this five-star review and for your kind words about Leny from our service team at Herb Chambers Honda of Seekonk! We'll see you next time!

July 11, 2025

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Great service excellent communication and Lenny was very informative. It was definitely a positive experience and I like how the video was sent ahead of time. More

by Jennlp313
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Recommend Dealer
Yes
Jul 14, 2025

Herb Chambers Honda of Seekonk responded

Thank you for sharing your outstanding feedback about Lenny and the team, Jenn! We'll see you next time at Herb Chambers Honda of Seekonk.

July 10, 2025

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Went in for an oil change. People were very helpful and the waiting time was not long. Very satisfied More

by Swing052
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Recommend Dealer
Yes
Jul 10, 2025

Herb Chambers Honda of Seekonk responded

Thank you for your business and your confidence in our team! We hope to welcome you back to Herb Chambers Honda of Seekonk again in the future.

July 09, 2025

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Excellent customer service, Kelvin is very helpful and professional, he is fluent in Spanish which is a plus cause I Spanish is better than my English is. Keep up with the good work Kelvin. More

by josehidalgo009
Service Price Transparency
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Recommend Dealer
Yes
Jul 10, 2025

Herb Chambers Honda of Seekonk responded

Jose, thank you for sharing your great review of Kelvin and the team! We appreciate your business and hope to see you again at Herb Chambers Honda of Seekonk.

June 19, 2025

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Waited too long. 2 and 1.2 hours. Otherwise service was good. Thanks for your service More

by Shirleymartin
Service Price Transparency
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Recommend Dealer
Yes
Jun 19, 2025

Herb Chambers Honda of Seekonk responded

Shirley, We appreciate your feedback and regret to hear about the wait. We will share this with the team and encourage you to reach out if there's anything else we can assist with ahead of your next visit. Thank you!

June 14, 2025

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Employee Rating

The employee in this dealership are nice and very helpful. I had a great experience. More

by Jessy
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Recommend Dealer
Yes
Jun 16, 2025

Herb Chambers Honda of Seekonk responded

Jessy, thank you for the wonderful feedback about our team here at Herb Chambers Honda of Seekonk! We hope you'll be visiting us again in the future!

May 24, 2025

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This dealership and the employees take customer service seriously. Five stars for their courtesy, communication, and efficiency. More

by Diannagarden
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Recommend Dealer
Yes
May 26, 2025

Herb Chambers Honda of Seekonk responded

Hi Dianna! Thank you for the fantastic feedback! We're delighted to hear that our team at Herb Chambers Honda of Seekonk provided excellent service. We appreciate your support and look forward to seeing you again!

May 17, 2025

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I always have a great experience at this dealership and have not been disappointed. Thank you! More

by Jgeorgakas
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Recommend Dealer
Yes
May 19, 2025

Herb Chambers Honda of Seekonk responded

Thank you for being a Herb Chambers Honda of Seekonk customer! We're grateful for your support and look forward to seeing you at your next visit!

May 08, 2025

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Employee Rating

Excelente servicio ,la amabilidad Cómo atiende a los clientes, Lugar amplio de los mejores mecánicos. More

by Vilmasjaquicastro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2025

Herb Chambers Honda of Seekonk responded

¡Gracias por compartir tu experiencia! Nos alegra saber que disfrutaste del excelente servicio y la atención en Herb Chambers Honda of Seekonk. Estamos aquí para ayudarte cuando lo necesites.

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