Leo J. Sam
Leo J. Sam at Audi Devon

Leo J. Sam | Page 3

General Sales Manager

Audi Devon

222 W Lancaster Ave
Devon, PA 19333

Contact Me
5.0
100 Reviews

With over 34 years of professional sales and management experience in the automotive industry, Leo is a great asset to the Audi Devon team and our customers. Leo is all about being straightforward, honest, and providing great customer service. This philosophy has helped him build an active customer base of over 1,400 drivers and has made him a 14-time recipient of high honor distinction awards from various luxury brands. When you visit Audi Devon, you'll always find yourself enjoying the luxury experience that Leo provides. He possesses a strong knowledge of our customers, the Audi brand, and the automotive industry, which always has our customers driving away confident and smiling.

Dealership Experience

11 yrs

Industry Experience

36 yrs, 1 mo

Languages Spoken

Arabic Arabic

5.0

100 Reviews

Write a Review

100 Reviews of Leo J. Sam

April 18, 2022

Dealership Rating
Employee Rating

Good communication, courteous service. The drop-off and pick-up were done very well. It is a dealer so the prices are a little high - but I wasn't surprised. More

by JEFFREYJFRED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2022

Audi Devon responded

Thank you for taking a moment to give us a shoutout. We're happy to hear you had a great experience with us and if you have any questions regarding your visit, please feel free to reach out. Take care!

April 14, 2022

Dealership Rating
Employee Rating

Great service, very timely. Texted me updates so I new exactly what was being done to my vehicle More

by Trainer0615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 14, 2022

Audi Devon responded

It is gratifying to hear that our team was so efficient and communicative during your service! Thank you for trusting Audi Devon with your business and for taking the time to leave a review. We hope to see you again!

March 25, 2022

Dealership Rating
Employee Rating

MY wife and I were on sight inquiring about the 2018 black Audi a6 Stock #: U3419. Pursuant to meeting with Karl, I was instructed that due to Covid, we could test drive the vehicle on our own. While I More

by xxx927
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Karl Vonder Shmalz

Mar 26, 2022

Audi Devon responded

Mr. Busch, I personally reached out to you immediately upon receiving your email concerning your visit to our store. As we all know sometimes personalities of individuals don't mesh and I therefore asked if I could personally assist you or If you would prefer a another representative to reach out. In your emailed reply you thanked me for the response and suggested I have one of my team members call you. I had my most senior Rep call you Alan Cogbill to discuss your desire to purchase our 2018 A6. I was informed that the price we offered was not acceptable to you. That being said I totally understand that we all have a perceived value that we are willing to pay. This being said I find your review very disappointing since Audi Devon is a top Magna dealer and a four time winner of Dealer Raters top customer satisfaction index. We will stand by our reputation and we wish you the best in your pursuit of your next car. Regards, Leo J Sam

Mar 26, 2022

xxx927 responded

While Alan was extremely nice, the fact remains that YOU get one chance to make a first impression. Karl blew it. It wasnt about price as I explained to you. I have since bought another vehicle, and was treated appropriately from inception. While I am NOT a proponent of sensitivity training as I believe that we all know how to treat people; and should do so all the time other reviews of the interactions with women and minorities suggest that your organization may want to consider sensitivity training. I also found it curious that you would look me up on LinkedIn. Despite your explanation I believe that another motive was at hand. Treat people right, and you will have to write less apologies for your staff, degrees and designations don't atone for disrespect and indifference.

March 14, 2022

Dealership Rating
Employee Rating

Dealership went above and beyond to accommodate me in a challenging situation. I was 1 hour from my house and got a flat. My car had to be towed into the dealership as it was was closing. Leo did a fantast More

by SJACKSON38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2022

Audi Devon responded

Thank you for the great review! We strive to deliver a seamless and straightforward service experience, and it is wonderful to hear that this was reflected in your time working with Leo. We will be sure to pass on the kind words to him. Drive safely and we hope to see you back at Audi Devon!

February 22, 2022

Dealership Rating
Employee Rating

I can actually say the customer service here is always a great experience... I absolutely have no complaints thank you all for everything you do More

by NISHSHIJE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Sam , Demery Hanna

Feb 23, 2022

Audi Devon responded

There is nothing better than hearing from a happy customer! Thank you for choosing Audi Devon and for sharing your positive feedback. See you next time!

February 01, 2022

Dealership Rating
Employee Rating

Extremely well managed dealership. Each department is a pleasure to work with. I am very happy to own a Devon Audi! Thank you. More

by Design Plastics
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nuala Schoeniger, Anthony Sam , Demery Hanna, Service reps!

Feb 02, 2022

Audi Devon responded

Thank you for your confidence in our work! We are grateful to have earned your business here at Audi Devon and we look forward to the next opportunity to assist you. Safe travels ahead!

January 31, 2022

Dealership Rating
Employee Rating

Audi Devon has always been very friendly and professional. The agency has always been a hassle free agency to shop. More

by BVIMMEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Sam

Jan 31, 2022

Audi Devon responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Audi Devon team. Drive safely, and we hope to see you back again down the road!

January 28, 2022

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Employee Rating

They are great they work with the buyer and make it easy. Love them b More

by FSWELTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan Weisser, Anthony Sam

Jan 31, 2022

Audi Devon responded

And we love having you as a client! Thank you for your business and for your wonderful review of Audi Devon! Till next time!

January 09, 2022

Dealership Rating
Employee Rating

Audi Devon has a top notch sales and service department. Last year I purchased my 6th Audi. Friendly and competent staff- I live in West Chester but drive farther for Audi Devon More

by DRHUMERUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Sam , Demery Hanna

Jan 10, 2022

Audi Devon responded

Thank you for trusting our sales and service team to get the job done right. We are pleased that our team has been friendly, and it's an honor to hear that you've been making the trip out to Audi Devon for your automotive needs.

January 06, 2022

Dealership Rating
Employee Rating

Excellent dealership. From owners to sales personnel to service, a professional, customer oriented and capable business operation. Have made eight successful transactions with this dealership over the pas More

by kenneyme
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan Weisser, Anthony Sam , Jeff Haddad, Jim Hanna owner

Jan 07, 2022

Audi Devon responded

Thank you for the great review, Kenney! We are so glad to hear that you have had such excellent experiences working with us over the years. We appreciate your business and will be sure to pass on the kind words to the team. We hope to see you back at Audi Devon!

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