Dealership Experience
9 yrs
Industry Experience
9 yrs
Languages Spoken
English
Spanish
18 Reviews
Write a Review18 Reviews of Leo Mora
April 17, 2024
Though I previously had a pleasant experience at this dealership, I cannot say the same this time around as I sought to lease a new 2024 Jeep Grand Cherokee. The sales rep, Rich, was able to provide a de dealership, I cannot say the same this time around as I sought to lease a new 2024 Jeep Grand Cherokee. The sales rep, Rich, was able to provide a decent offer; however, he changed the terms ahead of me signing a new contract and I highly recommend people go elsewhere. After negotiating both at the dealership and extensively communicating via phone and text, I agreed to terms on a deal with Rich, which included the dealership taking my current lease, which they noted they'd "have no problem reselling at auction." Yet, when I arrived to sign paperwork (after running my credit and coordinating with my insurance company to source a new policy), Rich first tells me that his team is "mad that I'm there and hates the deal I got because it's too good" - interesting sales tactic considering I'm about to give them my hard-earned money - and then changes some terms on the spot, including the dealership no longer agreeing to take my current lease, as well as tacking on the DMV fees separately. I've since been to a few other dealerships and they all noted this was a shady tactic used to tried to recoup some money. I didn't appreciate the last minute changes and trying to be taken advantage of, so I left. I highly recommend going elsewhere as this dealership lacks integrity and tries to simply "get you in the door" to continue negotiating even after terms are agreed to. Not worth the headache. More
Other Employees Tagged: Richard Jest
July 17, 2022
Service manager and dept schedule appt and wasted my time , after I get there they say they can’t look at the car and no loaner available because they don’t give loaners , service manager very clueless on ho , after I get there they say they can’t look at the car and no loaner available because they don’t give loaners , service manager very clueless on how to handle issues with customer , very rude and un knowledgeable More
Other Employees Tagged: Marilyn Batres, Julio Lopez, Eli Ziero, Brittney Brown , Manny Andujar, Warren Talmo
February 03, 2022
Everyone at Jeep Route 4 was very pleasant and attentive to our needs. Erwin did a great job of finding us the perfect car for our family and helping us with the transition of our lease. to our needs. Erwin did a great job of finding us the perfect car for our family and helping us with the transition of our lease. More
Other Employees Tagged: Gerry Speziale , Erwin Reyes
January 08, 2022
Compared to all other dealerships we visited they were the most friendly and sincere. Victor and Leo did their best to make us happy customers and it worked. the most friendly and sincere. Victor and Leo did their best to make us happy customers and it worked. More
Other Employees Tagged: Victor Belaunde
May 30, 2021
Awesome service. Quick and fast. Honest and reliable. As soon as you come in to the building they make sure you’re comfortable. Just wonderful soon as you come in to the building they make sure you’re comfortable. Just wonderful More
Other Employees Tagged: Leonardo Geldes
November 22, 2020
Excellent service and made car purchasing super easy, the salesman was quite knowledgeable and helped me make the right decision in order to buy the truck that fit me best. salesman was quite knowledgeable and helped me make the right decision in order to buy the truck that fit me best. More
Other Employees Tagged: Aleksey Rush