Leon Travis | Page 18

My husband and I experienced excellent customer service, no pressure and a smile was on everyone's face! Awesome dealership!! Leon Travis rocks! no pressure and a smile was on everyone's face! Awesome dealership!! Leon Travis rocks! More

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I was not satisfied with other dealers and contacted Criswell to schedule an appointment. Leon Travis immediately contacted me and provided very thorough and friendly service. He was prompt and was alwa Criswell to schedule an appointment. Leon Travis immediately contacted me and provided very thorough and friendly service. He was prompt and was always available at the scheduled times. If I was unable to reach Leon since he was with another customer, the sales Manager Ale immediately handled my question and didn't keep me waiting. I bought a 2013 Grand Cherokee and couldn't have been happier with the experience with Leon and Criswell. I definitely will recommend them to others, and I plan to make future purchases with Criswell. Sincerely, Jeff. More

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I had a very good experience buying my new Jeep from Criswell. The staff, in particular Leon Travis and Jeff Duncan, were very helpful thoughout the process. I thought the final negotiated price was fai Criswell. The staff, in particular Leon Travis and Jeff Duncan, were very helpful thoughout the process. I thought the final negotiated price was fair for the vehicle and I'd recommend anyone else purchase a vehicle from this dealership. More

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My car was rear-ended and totaled last week, so I needed to buy a new car asap. It was my first time doing so, so I was unsure of myself and anxious about the process, decision, etc. I new I wanted a jeep l to buy a new car asap. It was my first time doing so, so I was unsure of myself and anxious about the process, decision, etc. I new I wanted a jeep liberty, and visited another dealership in the area first. The sales consultant there was not friendly and acted like he was annoyed with my questions and that I wasn't sure what I wanted/could afford. I found a jeep there that I liked but it was not the color I wanted & they tried to convince me to buy it anyway... But did offer a good deal that fit into my budget. I came to Criswell after that, late on Tuesday night, where I met Leon. He was high-energy and excited and told me that "no question is a stupid question" which made me feel better. We picked out a jeep that I LOVED and test drove it, and I was prepared to buy it that night. Unfortunately the finance rate Jackie initially got was higher than I expected and I was disappointed and felt like I couldn't decide right then. Sam then came and offered a further discount & Jackie said she would try to get a better rate for me in the morning (it was 10pm and they all stayed there to help me). I knew that they were all on my team, helping get me into the jeep that I loved. Leon & Jackie both followed up with me promptly the next day. Jackie worked really hard to find me a lower rate, and with the price Sam came down to, I was able to purchase the jeep today. Leon was really the best - he made me feel comfortable and was so happy to see me & made me feel like I was his only customer. He went above & beyond to make sure all my questions were answered & that all my needs were met. I would definitely refer anyone looking to buy a car to him. I know he is relatively new to the dealership but you would never know- he was knowledgeable and professional & seemed like he has been doing this for years. The only negative is how lengthy the whole process was from start to finish. But I have heard that car-buying in general is a long process so maybe it's just the norm... Not sure since it was my first tine doing this. More

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My extensive search for a new Wrangler ended at Criswell Jeep, where Mr. Leon Travis went out of his way to accommodate me. The experience was an exceedingly professional one, devoid of the usual subterfug Jeep, where Mr. Leon Travis went out of his way to accommodate me. The experience was an exceedingly professional one, devoid of the usual subterfuge in trade-in value, options and availability, making the purchase of a new vehicle so tedious. My time was treated as precious, my ear not unduly bent, and my common sense not affronted. The experience was a brilliant success and pleasure, one I aim to repeat in due time. More

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