Leonard Navarro
Leonard Navarro at Infiniti of Albuquerque

Leonard Navarro | Page 4

Service Advisor

Infiniti of Albuquerque

1234 S Renaissance Blvd NE
Albuquerque, NM 87107

Contact Me
not yet
rated
89 Reviews

Dealership Experience

10 yrs, 3 mos

Industry Experience

39 yrs, 11 mos

Languages Spoken

English English

not yet
rated

89 Reviews

Write a Review

89 Reviews of Leonard Navarro

January 13, 2019

Dealership Rating
Employee Rating

Leader in customer service I always receive great customer service when I take my vehicle in for service. They are very good at making sure that all the paperwork and loaner car More

by Lazoempire70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2019

Infiniti of Albuquerque responded

Thank you for taking the time to leave this amazing review! Your continued support is greatly appreciated and hearing feedback such as yours truly makes our day! We look forward to seeing you again and servicing your vehicle for many miles to come!

January 12, 2019

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Employee Rating

Exceptional Service I’ve been using Garcia Infiniti for service for more than 4 years. Leonard Navarro is terrific to work with. This visit was for scheduled maintenance More

by Scott622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2019

Infiniti of Albuquerque responded

Wow, we can't thank you enough for sharing this incredible review! We're grateful to provide consistent, efficient service to loyal customers like you, and we're sure Leonard and the service team will be thrilled to know that they made your experience an exceptional one. Thank you again for your support and we hope to see you again soon for another 5-star visit!

January 11, 2019

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Employee Rating

As usual, great customer service from Leonard. I can always count on Leonard to know what he’s talking about and to make sure my car is returned on time and in great shape. And he provides excellen More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2019

Infiniti of Albuquerque responded

Thanks for the awesome review, Mark! We're proud to have knowledgeable team members whose top priority is to provide great customer service, and it makes us happy to know Leonard has done just that! We're excited to pass along your kind words to him and for the chance to serve you again soon, thank you!

January 11, 2019

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Employee Rating

Great service! Leonard always treats me with the utmost professionalism. Service is fast and I am always provided with a loaner car. My next car will be another In More

by Seranghetti456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 15, 2019

Infiniti of Albuquerque responded

We’re glad to hear that Leonard and the team have been able to earn your repeat business! We work hard to maintain a high level of service our customers can rely on, and we’re thrilled to be able to continue serving you once you get your new vehicle! Thank you so much for your great review, and take care!

January 05, 2019

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Employee Rating

Great service as always. Leonard is a rock star. Always accommodating and knowledgeable. Thanks again for the great service will recommend Garcia Infiniti to all my associates More

by Thirashima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 09, 2019

Infiniti of Albuquerque responded

Your recommendations truly mean the world to us, and we can’t thank you enough for taking the time to share these kind words! We’ll be sure to let Leonard know he’s doing a fantastic job, and until we see you next, take care and thank you so much again!

December 27, 2018

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Employee Rating

Excellent service at Garcia Infiniti Always well taken care of by Leonard Navarro when I need service for my vehicle. Today all was top-notch. I would recommend him to my friends and fami More

by Kate M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 27, 2018

Infiniti of Albuquerque responded

Hi Kate! Thank you for taking the time to share this great review and recommendation with us! We sincerely appreciate you showing us your support, and we know Leonard will be proud to hear he’s doing a wonderful job! Thank you again, and we’re excited to have the chance to work with you again in the future!

December 22, 2018

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Employee Rating

Great as usual. Thank you Leonard for starting your Saturday early so that I could pick up my car before going into work myself. Your customer care is always above a More

by Berna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 27, 2018

Infiniti of Albuquerque responded

Thank you for the great review, Berna! Leonard is dedicated to ensuring our customers have the high-quality experience expected from the INFINITI brand, and we’re thrilled to hear that he was able to make your morning a little easier! We appreciate your support, and look forward to seeing you the next time you stop in! Thank you!

December 20, 2018

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Employee Rating

Maintenance I had a oil change and mentioned my steering wheel appeared to be hotter than it should be. They check it as well as the full inspection and noticed t More

by Garagon91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2018

Infiniti of Albuquerque responded

Providing our customers with thorough, expert service is at the top of our list and it makes us so happy to hear that our team was able to help you gain some peace of mind! We sincerely appreciate you taking the time to share your review with us, and hope we can continue to be of service for you in the future!

December 19, 2018

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Employee Rating

Reliable service Trust dealership to complete the work on my vehicle. Have always received quality service and treated professionally. Sold on Infiniti brand, luxury p More

by New owner
Recommend Dealer
Yes

Other Employees Tagged: Patrick Hornef

Dec 21, 2018

Infiniti of Albuquerque responded

Having earned your trust means the world to us! We work hard to uphold the high-quality service that the INFINITI brand is known for, and we’re so happy to hear that our team was able to do just that! Thank you for the wonderful review, and look forward to the chance to serve you again!

December 14, 2018

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Employee Rating

Garcia Infiniti is great! From service to sales Garcia Infiniti is great. They always take care of me and my wife and are very helpful with any requests that we throw their way More

by Griegojgg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Hornef

Dec 19, 2018

Infiniti of Albuquerque responded

We work hard to ensure our customers receive phenomenal service each and every visit, and hearing great feedback such as yours lets us know we’re doing just that! Thank you so much and we look forward to continuing to serve you both again in the future!

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