Leroy Jones Jr. | Page 6

Service Exceptional service from Leroy and his team! Mike was great and helpful upon arrival! Efficient service and great communication.! Will only bring c Exceptional service from Leroy and his team! Mike was great and helpful upon arrival! Efficient service and great communication.! Will only bring car to them! More

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Upholstery Parts On 3/11/2019 I scheduled upholstery repairs at Brendt Brothers. The technician called the parts department at Fred Anderson Toyota to verify the pric On 3/11/2019 I scheduled upholstery repairs at Brendt Brothers. The technician called the parts department at Fred Anderson Toyota to verify the price of the parts that was quoted earlier. At that time the parts tech discovered the price of one of the part was a lot higher than previous quoted. The manager was advised of this mistake but sold the part to me at the original price. That what I call talking the talk and walking the walk. Harry F. More

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Showroom clean and modern. Excellent customer service! It's the only place I trust to service my Toyota Highlander. The staff in their Service Dept are personable & professional. Chrissie Rice, Leroy Jones It's the only place I trust to service my Toyota Highlander. The staff in their Service Dept are personable & professional. Chrissie Rice, Leroy Jones, and Chivas Porter are always a pleasure to work with! More

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Service on my Prius They are professional, clear and precise about what they do. My car is 7 years old and never had a problem. They keep you informed about progress if i They are professional, clear and precise about what they do. My car is 7 years old and never had a problem. They keep you informed about progress if it takes a long time. They make waiting easy because of WIFI, refreshments, comfortable seating and nice restrooms. More

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Outstanding customer service Sheila my representative was outstanding and really did a tremendous job in taking care of my needs in a timely manner! I would recommend any and all Sheila my representative was outstanding and really did a tremendous job in taking care of my needs in a timely manner! I would recommend any and all my friends to take advantage of Toyota products and their outstanding staff!! More

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Leroy is Da Bomb Leroy takes pride in what he does. He knows his job very well. He's respectful and has taken care of me everytime I bring my car in for service. I won Leroy takes pride in what he does. He knows his job very well. He's respectful and has taken care of me everytime I bring my car in for service. I won't go to anyone else.. More

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Not a happer camper I found working with Tonya was very difficult. To me, she was very abrasive and pushy. Unfortunately, I dealt with her. I should have requested a diff I found working with Tonya was very difficult. To me, she was very abrasive and pushy. Unfortunately, I dealt with her. I should have requested a different sales person but it was my mistake for not doing so This time I dealt with Cary Wright, he was EXACTLY the type of person I loved dealing with. He knows exactly how to deal with his customers. Also. Leroy Jones. Jr. is outstanding. I will only see him when I bring my car in for service More

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Lack of training / knowledge My wife and I recently relocated to Charleston from Florida. We both have Toyota’s so we were in search of somewhere to get our vehicles serviced. We My wife and I recently relocated to Charleston from Florida. We both have Toyota’s so we were in search of somewhere to get our vehicles serviced. We settled on this dealership due to location and online reviews. The reviews were certainly not a reflection of the service we received, we both have had service issues on separate occasions with two different vehicles now. This was very disappointing considering the awesome service we received from the dealership we purchased our vehicles from in Florida. We will now be looking for another Toyota dealership to take our vehicles to for service and in the future new car purchases. More

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EXCEPTIONAL LeRoy in the Service Department was Outstanding. My experience was exceptional. Car was ready quickly and it was washed. Now that is truly a WOW!! LeRoy in the Service Department was Outstanding. My experience was exceptional. Car was ready quickly and it was washed. Now that is truly a WOW!! More

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Excellent service Leroy Jones was efficient and courteous in handling my service. He has excellent customer service skills, and is a pleasure to deal with. I recommend Leroy Jones was efficient and courteous in handling my service. He has excellent customer service skills, and is a pleasure to deal with. I recommend the Fred Anderson dealership/service center for quality and ease of use. More

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