Leroy Jones Jr. | Page 6

Lack of training / knowledge My wife and I recently relocated to Charleston from Florida. We both have Toyota’s so we were in search of somewhere to get our vehicles serviced. We My wife and I recently relocated to Charleston from Florida. We both have Toyota’s so we were in search of somewhere to get our vehicles serviced. We settled on this dealership due to location and online reviews. The reviews were certainly not a reflection of the service we received, we both have had service issues on separate occasions with two different vehicles now. This was very disappointing considering the awesome service we received from the dealership we purchased our vehicles from in Florida. We will now be looking for another Toyota dealership to take our vehicles to for service and in the future new car purchases. More

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EXCEPTIONAL LeRoy in the Service Department was Outstanding. My experience was exceptional. Car was ready quickly and it was washed. Now that is truly a WOW!! LeRoy in the Service Department was Outstanding. My experience was exceptional. Car was ready quickly and it was washed. Now that is truly a WOW!! More

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Excellent service Leroy Jones was efficient and courteous in handling my service. He has excellent customer service skills, and is a pleasure to deal with. I recommend Leroy Jones was efficient and courteous in handling my service. He has excellent customer service skills, and is a pleasure to deal with. I recommend the Fred Anderson dealership/service center for quality and ease of use. More

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Pleasant Surprise The discounts I got for being a buyer/returning customer. I had to wait with my 12 yr old. But the experience was not that bad. The free WI FI kept The discounts I got for being a buyer/returning customer. I had to wait with my 12 yr old. But the experience was not that bad. The free WI FI kept my little one occupied. And the Parts shop and selection on new RAVs keep me interested until it was time to go. More

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Professional Service Professional service done in a timely manner. Courteous personnel, nice waiting room. Price was outstanding, I would recommend this dealership to Professional service done in a timely manner. Courteous personnel, nice waiting room. Price was outstanding, I would recommend this dealership to anyone looking for outstanding sales and service. More

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Professional I have used Leroy as my service tech for several years and have always been treated so well by him and would never go anywhere else for service. I have used Leroy as my service tech for several years and have always been treated so well by him and would never go anywhere else for service. More

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Pleased customer I was quickly and cordially received, my needs were given immediate consideration, and Mr. Jones' attitude. He went over the entire report of what was I was quickly and cordially received, my needs were given immediate consideration, and Mr. Jones' attitude. He went over the entire report of what was done and completed our meeting with a smile! More

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Leroy Jones is AWESOME! I loved working with Leroy Jones! He provided excellent service when I bought four new tires for my car! He answered all my questions in a profession I loved working with Leroy Jones! He provided excellent service when I bought four new tires for my car! He answered all my questions in a professional manner! I would highly recommend working with Leroy Jones for any car needs! More

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Service waiting area: Very well-equipped waiting room... quiet enough for serious reading. Kept me informed of service status and conveniently located my Tacoma for servic Very well-equipped waiting room... quiet enough for serious reading. Kept me informed of service status and conveniently located my Tacoma for service-complete exit. More

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Service at its best ! Leroy is a highly motivated proffessional in the service department. He assist me in setting up my service and taking care of my auto service needs wh Leroy is a highly motivated proffessional in the service department. He assist me in setting up my service and taking care of my auto service needs when i arrive. In 40 years of owning cars i have never had someone that goes beyond in taking care of my service needs. He always has a smile on his face and the customers comes first. Thanks , Bob More

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