Leslie Hurst
Leslie Hurst at Faulkner Buick GMC West Chester, INC.

Leslie Hurst | Page 16

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

4.9
651 Reviews
4.9

651 Reviews

Write a Review

Dealership Experience

26 yrs

651 Reviews of Leslie Hurst

September 18, 2024

Dealership Rating
Employee Rating

Car taken in for routine oil change and multi point inspection. Work done on time and to our satisfaction. More

by SHELBELLDANIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2024

Faulkner Buick GMC West Chester, INC. responded

Thanks Daniel, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

September 17, 2024

Dealership Rating
Employee Rating

Leslie, Service Manager, really does a great job helping me with Car Servicing issues...so helpful & smart about cars! More

by RALPH66MG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

September 17, 2024

Dealership Rating
Employee Rating

Leslie was so helpful! Her customer service and professionalism are the best.. She went out of her way to make my customer service, a great experience. More

by MGMCKINNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, Mgmckinney! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

September 16, 2024

Dealership Rating
Employee Rating

They are very good. I only wish that GMC would figure out the problems and stop all the recalls. My other, which has nothing to do with them is I hate these surveys plea More

by DEBORAHMCKECHNIE
Service Communication
Recommend Dealer
Yes
Sep 17, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for rating us, Deborah!

September 15, 2024

Dealership Rating
Employee Rating

Leslie is the only reason why I go to the dealership. I have been dealing with her for about 15 years. She is the best. More

by ETEENNYSON32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for rating us, Eteennyson.

September 13, 2024

Dealership Rating
Employee Rating

To expensive for service. No senior discount. Can't afford anymore. Repairs seem good. Tech ok More

by SJWOODY2K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bernard Gunn

September 12, 2024

Dealership Rating
Employee Rating

Service department was very accommodating when I needed to reschedule service appointment. People were friendly. The whole process from beginning to end was very efficient. More

by Than111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you very much for such a great review, Than! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 12, 2024

Dealership Rating
Employee Rating

Always good and timely service Complametry shuttle service was excellent and very helpful great customer service as always More

by mary.myers3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it! Thank you for the great review, Mary! We're always here to help if anything else comes up!

September 06, 2024

Dealership Rating
Employee Rating

I have been getting service done at Faulkner for several years and I'm alwaysvery satified. Leslie Hurst, is the best and always takes care of everything I need. More

by STEVE@TRIADINC.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Magali Declet

Sep 10, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

September 05, 2024

Dealership Rating
Employee Rating

Excellent service and extremely polite. Clearly communicated details of inspection and the cost associated with it. More

by michaelbooth010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2024

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it! Thank you for the great review, Michael! We're always here to help if anything else comes up!

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