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Leslie Hurst

Overview Reviews (651)

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Leslie Hurst

Leslie Hurst | Page 17

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

4.9

651 Reviews

4.9

651 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (651)

Dealership Experience

26 yrs

651 Reviews of Leslie Hurst

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September 02, 2024

Dealership Rating

Employee Rating

My service appointment was as I requested. The repairs needed were explained in detail including the expected costs. The repairs needed were explained in detail including the expected costs. More

by annematyjasik

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 04, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

September 01, 2024

Dealership Rating

Employee Rating

Been dealing there for 15+ years and every time has been great. Would not go anywhere else! great. Would not go anywhere else! More

by R1931LSHEP

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Simonelli, Michael Strohmetz, Brett Paden

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Sep 04, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. Please let us know if we can ever be of further assistance!

September 01, 2024

Dealership Rating

Employee Rating

They were able to help with a difficult issue with my 2024 Serria. The dealership did an excellent job on the repair. 2024 Serria. The dealership did an excellent job on the repair. More

by RREID10

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 04, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

September 01, 2024

Dealership Rating

Employee Rating

Leslie is the best, all the people are friendly and willing to help with anything I ask, like retrieving my phone out of my car. Great group of people. willing to help with anything I ask, like retrieving my phone out of my car. Great group of people. More

by Munchkin

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Simonelli, Michael Strohmetz, David Cutler, Dave McQuiston, Bernard Gunn, Rusty Miller, Luis Jimenez, Brianna Holmes , Michelle

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Sep 04, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

August 31, 2024

Dealership Rating

Employee Rating

Leslie and her team went above and beyond the call of duty. Much appreciated. And the problem as of now has been resolved. Very happy thank you duty. Much appreciated. And the problem as of now has been resolved. Very happy thank you More

by HOPEHWOOD717

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 04, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you very much for such a great review, Hope! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

August 31, 2024

Dealership Rating

Employee Rating

Leslie is the absolute best. She is the only reason I keep returning. Give that woman a raise She is the only reason I keep returning. Give that woman a raise More

by TAYLOREDWARDSPMM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Luis Jimenez

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Sep 04, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to leave a review, Taylor! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

August 30, 2024

Dealership Rating

Employee Rating

I was very satisfied with my experience with the Faulkner service department. Leslie Hurst was very friendly and helpful. service department. Leslie Hurst was very friendly and helpful. More

by RKEISER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 04, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, Rkeiser! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

August 28, 2024

Dealership Rating

Employee Rating

I've visited multiple times and haven't ever had an issue getting my vehicle repaired. Would definitely recommend. getting my vehicle repaired. Would definitely recommend. More

by corrida.davis

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 04, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, Corrida! Please let us know if we can do anything else to help!

August 25, 2024

Dealership Rating

Employee Rating

Faulkner takes care of my Cadillac Escalade. They do a great job from the counter people to the service techs. They do a great job from the counter people to the service techs. More

by KATPRICE323

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rusty Miller

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Aug 26, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, Kat! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

August 25, 2024

Dealership Rating

Employee Rating

Great service rep tech was very good very satisfied with all the service thank you Dave hatt with all the service thank you Dave hatt More

by DAVEHATT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave McQuiston, Rusty Miller

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Aug 26, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for trusting us with your vehicle's maintenance needs and making Faulkner Buick GMC of West Chester your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!