Leslie Hurst
Leslie Hurst at Faulkner Buick GMC West Chester, INC.

Leslie Hurst

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

4.9
631 Reviews
4.9

631 Reviews

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Dealership Experience

25 yrs, 1 mo

631 Reviews of Leslie Hurst

June 05, 2025

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Employee Rating

Leslie and Patrick teamed up to make sure I was quickly checked in an Leslie made sure I got the best value for my service. Both were very professional and customer oriented. More

by DHAGELIN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Patrick Klos

Jun 05, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great feedback! We're glad to hear that Leslie and Patrick worked together to provide you with a quick and smooth check-in, while also ensuring you received the best value for your service. Their professionalism and focus on customer care truly make a difference, and we appreciate you recognizing their efforts.

June 03, 2025

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Took my SUV in for an oil change and filter replacement. The staff was extremely friendly and helpful. I waited for my car instead of dropping it off. The waiting room was spacious and clean with free wifi. More

by dennisb
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bernard Gunn, Rusty Miller, Luis Jimenez , Vincent Cavalcante

Jun 04, 2025

Faulkner Buick GMC West Chester, INC. responded

Hi Dennis, Thank you for taking the time to share your experience! We're glad to hear that your visit for an oil change and filter replacement went smoothly and that our team made you feel welcome and taken care of. It’s great to know you enjoyed the comfort of our waiting area, we try to make it as relaxing and convenient as possible for our guests. We truly appreciate your kind words and look forward to seeing you again for your inspection and hopefully helping you find that perfect truck when the time comes!

May 31, 2025

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Good job very satisfied with the work that was performed and my service advisor Leslie kept me well informed More

by Harold Asparagus
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Recommend Dealer
Yes
Jun 02, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you, Harold, for the kind words! We're happy to hear you were very satisfied with the work performed and that Leslie kept you well informed throughout your visit. We appreciate your trust in us and look forward to serving you again in the future.

May 27, 2025

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I have purchased several cars over the last 20+ years. Faulkner is a pleasure to deal with. More

by Lance Nelson
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Recommend Dealer
Yes
May 29, 2025

Faulkner Buick GMC West Chester, INC. responded

Hi Lance, Thank you so much for your kind words and for being a loyal car buyer over the past 20+ years! We’re thrilled to hear that your experience with Faulkner has been a pleasure. Your continued trust means the world to us, and we look forward to serving you for many more years to come.

May 17, 2025

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My family has been buying cars and/or servicing them there for 17 years. It’s always a pleasure working with John, the Manager and the sales process was easy with lots of education for my new Acadia fr More

by Rgriffith12
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Simonelli, Tom Delgott

May 19, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for sharing your wonderful experience, and for being a valued customer for 17 years! We’re so glad to hear that John and Tom provided excellent service throughout your car-buying experience. It's great to know that you felt well-informed and supported with your new Acadia. We truly appreciate your loyalty and look forward to serving you and your family for many more years to come!

May 16, 2025

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The service team is great. They keep you informed along the way and answer any questions I may have. More

by CRSTEFFY
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Recommend Dealer
Yes

Other Employees Tagged: Rusty Miller

May 19, 2025

Faulkner Buick GMC West Chester, INC. responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

May 15, 2025

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Making appointments is always very easy and the service team are very professional and keep you informed of all work required. More

by CRSTEFFY
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Recommend Dealer
Yes

Other Employees Tagged: Rusty

May 19, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the kind words! We're so glad to hear that scheduling appointments is easy and that our service team consistently keeps you informed and provides professional care. We truly appreciate your trust in us and look forward to continuing to provide you with excellent service in the future!

May 13, 2025

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Leslie rocks! But this is the third time I have to put my car in for the same issue. They just can’t seem to figure out why my check engine light is on. Even thoug More

by mccormick39
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Recommend Dealer
No

Other Employees Tagged: Patrick…. In service

May 13, 2025

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Great services and nice people. Would definitely recommend to any one that need any car services. More

by YUANFU236
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Recommend Dealer
Yes
May 14, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, we really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

May 10, 2025

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Just thrilled with the way we were treated by everyone at Faulkner Buick last Thursday. Smooth, straightforward process. More

by POSITIVELEYANG
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Recommend Dealer
Yes

Other Employees Tagged: Bernard Gunn

May 13, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, we really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

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