Great Customer Service and support in every department.
Will always come to this dealership for my Acadia Denali, I believe my lease will be up soon. Loyal customer for over 10 years and counting.
Will always come to this dealership for my Acadia Denali, I believe my lease will be up soon. Loyal customer for over 10 years and counting.
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by Baleria L Alston-Williams
Verified Customer
Verified Customer
Service Price Transparency
Jan 20, 2025 -
Faulkner Buick GMC West Chester, INC. responded
Thank you very much for such a great review, Baleria! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!
Leslie is great to work with.
She handles all of my requests, and keeps me informed of progress on my car. The work requested for my car is always done well, and the mechanics k
She handles all of my requests, and keeps me informed of progress on my car. The work requested for my car is always done well, and the mechanics keep an eye on the car and let me know if additional work is required or will be required in the future.
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by MILLARD.JACKSONIII
Verified Customer
Verified Customer
Service Price Transparency
Jan 17, 2025 -
Faulkner Buick GMC West Chester, INC. responded
Thank you for the wonderful review! We're so glad to hear that Leslie has been a great point of contact for you and has kept you well-informed throughout the process. It’s also great to know that our mechanics have been proactive in ensuring your car stays in top condition. We truly appreciate your feedback and look forward to continuing to serve you in the future!
The service department at Faulkner is excellent.
The staff is very professional and courteous. They took care of my vehicle and had it done the same day.
The staff is very professional and courteous. They took care of my vehicle and had it done the same day.
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by KKCJOE
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Vincent Cavalcante and Billy Kanuika
Jan 17, 2025 -
Faulkner Buick GMC West Chester, INC. responded
Thank you for your kind words! We’re so glad to hear that you had a positive experience with our service department. Our team strives to provide professional and courteous service, and we’re happy that we were able to take care of your vehicle and complete the work in a timely manner. We truly appreciate your feedback and look forward to assisting you again in the future!
Tire sensor and battery needed replaced.
Job completed and tire monitoring system seems to be working.
Job completed and tire monitoring system seems to be working.
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by SHELBELLDANIEL
Verified Customer
Verified Customer
Service Price Transparency
Jan 15, 2025 -
Faulkner Buick GMC West Chester, INC. responded
Thank you for your feedback! We're glad to hear that your tire sensor and battery replacement were completed successfully and that the tire monitoring system is working as expected. If you have any further questions or need additional assistance, don't hesitate to reach out. We're here to help!
Always great service at Faulkner GMC West Chester.
Been a long time customer, and purchase all my vehicles there!
Been a long time customer, and purchase all my vehicles there!
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by ADAVIS2453
Verified Customer
Verified Customer
Service Price Transparency
Jan 06, 2025 -
Faulkner Buick GMC West Chester, INC. responded
Thank you so much for your kind words and for being a loyal customer! We're thrilled to hear that you've consistently had a great experience with us at Faulkner GMC West Chester. We look forward to continuing to serve you for many years to come!
Service department has always been top notch on all my
vehicles that I have purchased at Faulkner GMC
vehicles that I have purchased at Faulkner GMC
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by ADAVIS2453
Verified Customer
Verified Customer
Service Price Transparency
Jan 02, 2025 -
Faulkner Buick GMC West Chester, INC. responded
Thank you for your continued trust and positive feedback! We're thrilled to hear that our service department has consistently provided top-notch care for all your vehicles. It's always our goal to offer exceptional service, and we’re glad to know we've met your expectations. We look forward to continuing to serve you and keeping your vehicles in great shape!
Courteous and professional people in service.
Picked up vehicle at my work today and returned it when it was done. The invoice was electronic and payment was easy.!Would recommend!
Picked up vehicle at my work today and returned it when it was done. The invoice was electronic and payment was easy.!Would recommend!
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by CINDYHALDEMAN
Verified Customer
Verified Customer
Service Price Transparency
Jan 02, 2025 -
Faulkner Buick GMC West Chester, INC. responded
Thank you for your wonderful review! We're so glad to hear that you had a positive experience with our service team. It’s great to know that the convenience of picking up and returning your vehicle, along with the easy electronic invoice and payment, made the process seamless for you. We truly appreciate your recommendation and look forward to serving you again in the future!
We appreciate Leslie so much!
She is so knowledgeable and makes the experience as smooth as possible.
She is so knowledgeable and makes the experience as smooth as possible.
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by Brakekt
Verified Customer
Verified Customer
Service Price Transparency
Dec 30, 2024 -
Faulkner Buick GMC West Chester, INC. responded
Thank you for the kind words! We're so glad to hear that Leslie provided you with such a smooth and knowledgeable experience. We truly appreciate your feedback and are grateful for the opportunity to assist you. We look forward to working with you again in the future!
Inspection on our 2016 Acadia SUV.
Completely satisfied. Leslie was great and communication was excellent.
Completely satisfied. Leslie was great and communication was excellent.
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by SHELBELLDANIEL
Verified Customer
Verified Customer
Service Price Transparency
Dec 30, 2024 -
Faulkner Buick GMC West Chester, INC. responded
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
The service dept is efficient, friendly, and very
respectful. The technicians are knowledgeable and thorough.
respectful. The technicians are knowledgeable and thorough.
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by apostleduncan
Verified Customer
Verified Customer
Service Price Transparency
Dec 30, 2024 -
Faulkner Buick GMC West Chester, INC. responded
Thank you for the wonderful review! We're so glad to hear that our service department provided you with efficient, friendly, and respectful service. It's great to know that our technicians made a positive impression with their knowledge and thoroughness. We truly appreciate your feedback and look forward to serving you again!
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