Good scheduling, vehicle serviced, and recommendations
offered. Thanks Takia and Vince for your service towards excellence.
offered. Thanks Takia and Vince for your service towards excellence.
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by BRIAN.SPROWAL
Verified Customer
Verified Customer
Service Price Transparency
Dec 23, 2024 -
Faulkner Buick GMC West Chester, INC. responded
Thank you for your kind review, Brian! We're so glad to hear that Takia and Vince provided excellent service and that your vehicle was taken care of. We truly appreciate your feedback and are grateful for the opportunity to serve you. If you need anything else, don’t hesitate to reach out. Thank you for choosing us!
We always have a positive experience when we come for
service. St the dealership. That’s one of the reasons we continue to come to Faulkner.
service. St the dealership. That’s one of the reasons we continue to come to Faulkner.
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by WALLER.VALERIE51
Verified Customer
Verified Customer
Service Price Transparency
Dec 18, 2024 -
Faulkner Buick GMC West Chester, INC. responded
Thank you for your continued trust in Faulkner! We're so glad to hear that you always have a positive experience with us. We truly appreciate your loyalty and look forward to providing you with excellent service for many years to come!
Oil change and multi point inspection on my new Canyon
truck. Completely satisfied and communication was terrific.
truck. Completely satisfied and communication was terrific.
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by SHELBELLDANIEL
Verified Customer
Verified Customer
Service Price Transparency
Dec 16, 2024 -
Faulkner Buick GMC West Chester, INC. responded
Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.
Prompt, accommodated schedule, kept me informed.
I was pleased how quickly it took and glad they alerted me to a recall I was unaware of
I was pleased how quickly it took and glad they alerted me to a recall I was unaware of
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by GINELLI
Verified Customer
Verified Customer
Service Price Transparency
Dec 10, 2024 -
Faulkner Buick GMC West Chester, INC. responded
We appreciate you taking the time to write us a review, Ginelli! Please let us know if we can do anything else to help!
This dealership Ed’s professional and very professional
and delivered the work in the stated time
and delivered the work in the stated time
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by CONCORDE_16
Verified Customer
Verified Customer
Service Price Transparency
Dec 10, 2024 -
Faulkner Buick GMC West Chester, INC. responded
Thanks for sharing your experience with us, Concorde! If there is anything else we can do to help just let us know! Have a great day!
Wonderful service and treatment.
Not long wait time and everything was explained to you about what services were being provided.
Not long wait time and everything was explained to you about what services were being provided.
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by FRMJR51901
Verified Customer
Verified Customer
Service Price Transparency
Dec 05, 2024 -
Faulkner Buick GMC West Chester, INC. responded
Thank you for your fantastic review! We're so glad to hear you had a wonderful experience with us. It's great to know that the service was prompt and that everything was clearly explained. We truly appreciate your feedback and look forward to continuing to provide you with excellent service in the future!
Pleasure working with Leslie Hurst!
Friendly, listening to ALL my concerns, and was so attentive to details!
Friendly, listening to ALL my concerns, and was so attentive to details!
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by DILLOW2123
Verified Customer
Verified Customer
Service Price Transparency
Dec 05, 2024 -
Faulkner Buick GMC West Chester, INC. responded
Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.
Staff is courteous and knowledgeable.
They do the work quickly and efficiently. Very clean waiting area.
They do the work quickly and efficiently. Very clean waiting area.
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by vickeyt
Verified Customer
Verified Customer
Service Price Transparency
Dec 05, 2024 -
Faulkner Buick GMC West Chester, INC. responded
Thank you for your wonderful review! We're so glad to hear that you had a positive experience with our courteous and knowledgeable staff. It's great to know that the work was completed efficiently and that you enjoyed our clean waiting area. We truly appreciate your feedback and look forward to serving you again!
I have known Leslie for many yrs.
I was not a cust for awhile. Came back now w/my new vehicle. Service is as excellent as it was years ago. The general mgr, sales director, Magali m
I was not a cust for awhile. Came back now w/my new vehicle. Service is as excellent as it was years ago. The general mgr, sales director, Magali my sales person - all excellent too. Happy I am a customer again. The service tech was very good too. Leslie reviewed all, showed me videos. All good!
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by Irene2b
Verified Customer
Verified Customer
Service Price Transparency
Dec 05, 2024 -
Faulkner Buick GMC West Chester, INC. responded
Thank you for your wonderful review! We’re so happy to hear that your experience has remained excellent over the years, and that Leslie, Magali, and the entire team were able to provide you with such great service. We truly appreciate your loyalty and are thrilled to have you back as a customer. It’s great to know you had a positive experience with the service tech and that everything was clearly explained to you. We look forward to continuing to serve you and ensuring you have another great experience with us!
Great experience and great service.
Never felt any pressure to buy. Perry and Leslie is service are great!!
Never felt any pressure to buy. Perry and Leslie is service are great!!
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by KRAUM2871
Verified Customer
Verified Customer
Dec 02, 2024 -
Faulkner Buick GMC West Chester, INC. responded
Thank you for your kind review! We're so happy to hear that you had a great experience and felt no pressure during your visit. Perry and Leslie will be thrilled to know their service made an impact. We appreciate your feedback and look forward to serving you again soon!
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